iPhone 11 speakerphone cutting out

Do you have the issues without a case being on the phone? If yes, then you may have a legitimately broken phone. The weird issue I’m having has to be some weird engineering issue. Something subtle I’m sure they will figure out.

There has got to be a design issue or software bug going on. Wonder if it could be a specific lot of phones. The google pixel had a specific lot of phones that had some components from a specific supplier with some issues. Phones from with the components from a different manufacturer didn’t have the issue. Google extended everyone’s warranty a year due to that for that phone.

xFitMom48

Take my advice, save yourself the major anxiety, return it. Wait for the IPhone 12, maybe it will be better. I have had 5 replacement iPhone 11 pros in 5 months. All have had the cutting out, 3 of them dropped calls, the 5th one has been the worst with the freezing up issue.

I have Verizon and have the same issue. Same with my mother in law and she has had her iPhone 11 Pro replaced 3 times thinking it was a phone issue. Cuts out on the other end when talking on speaker, immediately resolved when call is taken off speaker. There is no way this is a carrier issue if it only has issues when speaker phone is being used!!

I have AT&T. I bought my first iPhone 11 Pro nov 2019. Speaker issues with phone calls. Apple recently sent me a new iPhone 11 Pro. Same speaker issues. They are sending another iPhone 11 Pro. I expect the same speaker issues. I have used this carrier with previous iPhones. Speaker issues only with iPhone 11 Pro

No acknowledgement or resolution from Apple. It is clearly a problem in the entire iphone 11 line so that would be millions of phones probably. Doubt it’s a FW issue or that would have been addressed by now in one of the many iOS updates. Unless there is some type of legal action that gets their attention, they won’t be doing anything about it and most certainly won’t acknowledge it.

I have an 11pro and can not talk on the speaker phone without cutting out. They replaced my phone today and new phone also does it. This is also happening with my daughters iPhone 11. This is not a carrier issue...Never had an issue with my iPhone 6 and my kids have no problem with their 8 and 10. Apple needs to stand behind their product and fix this problem. It is not acceptable!!

Because it’s not. The case isn’t the problem.

before you ask a case related question please read all the other posts. The issue her isn’t the case. Test your voice recorder on speaker and notice it doesn’t cut out the same way it does when speaking on the phone on speaker phone.

If you just peel back the lower left of the case, it seems to work better. I got a skinnier case, but still not great. I’ve noticed I’m not getting a good enough signal to even make a call when it still showed 2 bars. This has been worse than my Pixels ever were. Disappoints me that Apple isn’t stepping up to address this.

Same problem of broken voice on receiving end when using speaker phone. Just came back from appointment at Apple and they asked me to have the receiving person record it as supposedly all seemed to check out hardware wise. I dont want to constantly use air pods for people to hear me.

I’m trying this case out this week for my 11. I’ll post findings. They have cases for all models. This case leaves the speakers and mic totally open.

ORNARTO Liquid Silicone Case for iPhone 11, Slim Liquid Silicone Soft Gel Rubber Case Cover for iPhone 11(2019) 6.1 inch-Red https://www.amazon.com/dp/B088JW3KZ3/ref=cm_sw_r_cp_api_fabt1_L48WFbCNV486E

Sarah, I agree with Aquarius . Replacing the phone with another will do no good. I did it three times and all four phones exhibited the same problem with Cutting out while you are on speakerphone. Either the hardware, software or firmware are defective . And since the iPhone 11 Pro has now been replaced by the 12, I don’t think Apple is going to expend money or energy to fix last years model. In other words, we're screwed....

Tried removing the case, and seemed to have helped. So the 100$ we spent on two otter box symmetry cases are now useless? The case doesn’t cover the holes on the bottom speaker, so not sure why it would affect it. Going to contact otter box and tell them the issue also, someone needs to do something about this..

I’ve had the same issue right out of the box, 11 Pro 256G. My moms phone is the same and my hubs 11 Pro Max 256G is also doing it. The speakerphone has some kind of interference that also confuses voice activated systems, aside from confusing people! Bluetooth car stereo is ok, but I haven’t tried calls with a headphone/set. FaceTime is just as bad and totally pointless anymore. I’d rather watch an actual mime, at least they are completely silent. 🙄 My phone is currently at Apple for repair...fingers crossed they actually get a clue that there’s a big problem with their $1200 waste of money.

Thanks - yes, I tried that, but it didn’t make a difference. It did make me understand that the problem was likely due to the noise cancelling, hence looking for other sources of possible noise, like mains hum.

it has only been noticeable since the last iOS update, so hopefully Apple will be able to undo whatever improvement they had made.