iPhone 11 speakerphone cutting out

Please join this Facebook group so we can come up with a plan of action since Apple refuses to HEAR us and resolve the issue....we will need to be heard a DIFFERENT way. They can’t IGNORE ALL OF US TOGETHER! Pls make an initial post with ur story. You can copy and paste from here. I just want to have to documented on their as well.

Also please copy and paste this message under someone else’s post because Apple will only allow a person to post a couple times. I do want everyone to know and share it. Thx

https://www.facebook.com/groups/1678336862337667/?ref=share

We should not have to pay for a brand new phone if we just bought one tho.

Please join this Facebook group so we can come up with a plan of action since Apple refuses to HEAR us and resolve the issue....we will need to be heard a DIFFERENT way. They can’t IGNORE ALL OF US TOGETHER! Pls make an initial post with ur story. You can copy and paste from here. I just want to have to documented on their as well.

Also please copy and paste this message under someone else’s post because Apple will only allow a person to post a couple times. I do want everyone to know and share it. Thx

https://www.facebook.com/groups/1678336862337667/?ref=share

Copied from another post. Let’s get this worked out once and for all

We should not have to pay for a brand new phone if we just bought one tho.

Please join this Facebook group so we can come up with a plan of action since Apple refuses to HEAR us and resolve the issue....we will need to be heard a DIFFERENT way. They can’t IGNORE ALL OF US TOGETHER! Pls make an initial post with ur story. You can copy and paste from here. I just want to have to documented on their as well.

Also please copy and paste this message under someone else’s post because Apple will only allow a person to post a couple times. I do want everyone to know and share it. Thx

https://www.facebook.com/groups/1678336862337667/?ref=share

I'm currently on the phone with Apple about the speakerphone issue as well as bogus charges they hit me with to replace my broken (speakerphone issue) iPhone 11 Pro as they can't seem to correct their system to reflect that I purchased Applecare when I purchased my 11 Pro from the Apple Store. Two months, 3 phones, 26 hours on the phone with Apple, 5 restores from backups, 2 requested New set ups and No better off than when I started, just lighter in the wallet by almost $600 for an erroneous repair charge. Same story as every other call. The "Advisor" will get back to me in a week.

I have been having the same issue for several months. Had Apple send me a new iPhone 11 Pro and ATT sent me a new SIM card and reset my network. Everything had been replaced and nothing worked. THEN I took my phone case off and it was like night and day how clearly the other person could hear me. Do you have a case on your phone? That could be the cause of the obstructed microphone sound!

Because it’s not. The case isn’t the problem.

before you ask a case related question please read all the other posts. The issue her isn’t the case. Test your voice recorder on speaker and notice it doesn’t cut out the same way it does when speaking on the phone on speaker phone.

I too have tested all three iPhone 11 Pros I’ve had with and without my Otterbox Defender case. To repeat what others have said, it made zero difference. Once I put a call on speakerphone, my callers say that My voice goes in and out. Switching back to handset mode, all is good, unless I switch back to speakerphone again and the problem repeats itself. I finally purchased a Blue Ant Supertooth Bluetooth car visor mounted hands free device that I clip on my belt, with the iPhone in my shirt pocket so that I can converse without holding a handset to my ear. What a pain.

Nothing to repair. It’s clearly an issue with the 11. iOS updates have not fixed it. Apple is just staying quiet and at some point the 11 will be old news. If they admit an issue then they have a huge problem to address.

You’re wasting your time. I bought my first iPhone 11 Pro in November 2019

Apple replaced it twice

There is a defect with the speakers on the iPhone 11 Pro.

It is frustrating.

1200 dollars for this phone including apple care and I can’t even make a phone call using speaker.

Apple needs to own that it’s defective.

I’m having this issue with my iPhone X. It started a couple of months ago intermittently and is now the case full time. I’m on ATT. It happens when wifi calling is on or off. Happens when I have full bars outside. Happens on phone calls AND Zoom/WebEx meetings (so not the carrier). Also happens now with my AirPods and another set of Bluetooth headphones AND has just started with using the phone to my ear. Basically my phone has turned into a radio. I can hear just fine. I even reinstalled everything last night to help since the iOS 14 upgrade caused some issues. No fix!

My brand new (a month old) iPhone 11 Pro also has this speakerphone issue. The person I am speaking to tells me my voice cuts out regularly. The moment I switch OFF speakersphone, it works fine. I've called my carrier and there is nothing they can do because it isn't a network issue. Clearly this is an iPhone issue because SO many people here with iPhone 11's have identical complaints.

I have an appointment at the genius bar this weekend, so we'll see if they say anything.

The genius will

find nothing wrong with your phone.

Save yourself a trip. If you are able to return it, you might want to do so. I’m on my third IPhone 11 Pro.

2 new phones

Speaker is defective during phone calls.

Frustrating.

Adding myself to the list of everyone here having speakerphone issues with the Iphone11. I have zero sound issues with my iphone UNLESS I'm using speakerphone. When I'm using speakerphone, I can hear everything fine but the person on the other end can't hear me well at all.

Took mine to beat buy like Apple told me to. He says it’s service also. Ran a test to see when I’m in bad service area. Said 40% of the time I am. That means at my house when I show I’m getting good service also???? Not sure bout that one. That’s the only thing he could find wrong

Can I ask everyone replying to this post: do you have a case on your phone (and if so, what type? Does the bottom have holes or is the middle of the bottom completely open, with just the corners of the phone covered)? If you use a case, have you tried removing it and checked whether the problem persists?