iPhone 11 speakerphone cutting out

My girlfriend and I both have iPhone 11’s. While talking to each other if one of us is on speakerphone the other catches every other word. This happens on both phones, if I activate speakerphone she only here’s every other word and vice versa if she activated speaker phone. If you turn speakerphone off there are no issues. Is there a setting that can fix this? Is this a common issue? Thanks

iPhone 11, iOS 13

Posted on Jul 18, 2020 8:49 AM

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Posted on Oct 16, 2020 3:23 PM

I have been having the same issue for several months. Had Apple send me a new iPhone 11 Pro and ATT sent me a new SIM card and reset my network. Everything had been replaced and nothing worked. THEN I took my phone case off and it was like night and day how clearly the other person could hear me. Do you have a case on your phone? That could be the cause of the obstructed microphone sound!

313 replies

Jun 13, 2021 12:09 PM in response to Ningals3223

I'm from portugal, iphone 11, same issue

When on a call if the other person mutes herself she can finally hear me talk. Everything has to be completly silent on the other end for people to hear me, ESPECIALLY in a pandemic, where group calls are a thing, there's no point being in a group call as no one can listen to me.

I am utterly shocked to see this problem has been going on for over a year and apple STILL HAS DONE NOTHING.

The only solution? Headphones

Jul 6, 2021 8:50 AM in response to Ningals3223

I have had the same issues. I am on my second iPhone 11 (via warranty) and the second phone has the same issues. Apple tried to tell me that it must be one of my apps causing the problems. They would not let me restore from back up and encouraged me to add apps back slowly to ensure the phone doesn’t have any more call issues. During this transition, I lost contacts, music, and ringtones. I worked with Apple to get them back but they couldn’t do it. Through this entire process Apple tried to make me responsible for these issues… I’m glad to see that it’s not just me; others are having the same issues. Interesting though… my wife has the same exact model and has never had a problem… and we bought our original iPhone 11’s on the same day in the same transaction. Apple needs to make this right for all of us who have issues. How do we make this happen?

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iPhone 11 speakerphone cutting out

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