iPhone 11 speakerphone cutting out

I think it’s pretty obvious it’s an iPhone 11 Pro issue - mine was under warranty and Apple replaced phone .. but new phone has exactly the same issue. My partner has iPhone 11 (not

Pro) and hers is fine

If you just peel back the lower left of the case, it seems to work better. I got a skinnier case, but still not great. I’ve noticed I’m not getting a good enough signal to even make a call when it still showed 2 bars. This has been worse than my Pixels ever were. Disappoints me that Apple isn’t stepping up to address this.

I am having the same problem every time I call someone on speaker it cuts out all the time.

I have never had this happen with any of my other iPhones

I have a 11 Pro

has anybody seen anything about it being fixed ?

not happy

**PLAN OF ACTION** PLEASE READ...pls join the Facebook group out this issue, it’s time to get all band together for strategic plan but we need to get everybody over to the Facebook group. Please share!!! https://www.facebook.com/groups/1678336862337667/?ref=share

**PLAN OF ACTION** PLEASE READ...pls join the Facebook group out this issue, it’s time to get all band together for strategic plan but we need to get everybody over to the Facebook group. Please share!!! https://www.facebook.com/groups/1678336862337667/?ref=share

Same problem of broken voice on receiving end when using speaker phone. Just came back from appointment at Apple and they asked me to have the receiving person record it as supposedly all seemed to check out hardware wise. I dont want to constantly use air pods for people to hear me.

I turned off phone noise cancelation & this seemed to work so far for myself. It’s in the accessibility section in your settings. I tested it out on FaceTime with a friend & they said there was no issue hearing me after that.

I believe it’s just the 11. I’ve seen on other forums where this has worked for other iPhones too. I believe it was on the 8 , XR & 11s

i think what it is , is that when you have it on speaker it can’t differentiate between the background noise & your voice.

The biggest question I have is why is there NOOO apple person on here even responding to this?

My wife's phone has the exact same issue and it passes me off. She has the 11 pro max. I have a note 20 ultra 5g I don't travel the problem. Samsung phones >>>>>>>>> CrApple

Totally agree. I’m getting my phone replaced because of this issue. I have figured it out that if someone makes loud noises on the other end of the phone call even if noise cancellation is on it will still cut out on their end . So it sounds if I’m breaking up.

I’ve heard the same thing. I hope this one will be different. If not I’m not sure of what to do. AT&T said they wouldn’t replace it or let me trade it in on my plan. So I’d be stuck with a bad phone if it doesn’t work sadly. I plan on showing the store in which I have to go to the issue & not leaving until i test it there. That may make a difference hopefully.

I think we need to get the media’s attention at this point, in order for Apple to do something. I had a plan mapped out but most ppl on here will comment but won’t come together make Apple do something instead of trying to ignore the issue. I kept telling ppl to join the group on FB so we can put the plan in action but the numbers aren’t there. We have a bigger voice united.

I have four iPhone 11s in my family and we all have the speaker phone issue. It’s clear that replacing it makes no difference. Now hear this... I do tech support over the phone for a product that uses an app. I speak to people on their speaker phone as we troubleshoot. I have had two people call me on their iPhone 12 (I always ask what phone model they have) and the same speaker phone issue is happening on iPhone 12. I am not on a mobile phone so it’s not on my side. The same speaker phone issue on iPhone 12 as iPhone 11 no joke!

What I have done, that seems to have helped tremendously, is to turn off the phone noise cancellation. Settings/Accessibility/AudioVisual

Try that and post your results!

Based on my discovery that this happens on iPhone 12 as well... I am pretty confident that the iPhone case plays a part in this issue when the noise cancellation is on. Could be case materials or the degree in which the case covers the speaker/mic area as well as the thickness of the case around the speaker/mic area. The noise cancellation is engaging due to the audio level and either the case is reverberating or the audio is looping/amplifying back into the mic.

I have ordered a slim case and will test. Will also test with no case. Will have noise cancellation on and off for these tests.

Try turning off phone noise cancellation though and you should see an improvement with your current case.

Settings/Accessibility/AudioVisual

I had the otter box defender on my 11 pro and after removing it I found that the issue resolved itself. I tested it with my friend for about an hour and he said that I sound much more clearer and there was absolutely not cutting in and out. I did go ahead and purchase a slim case on the Apple store and have had no issues. They design it so that the bottom of the phone is completely exposed and doesn’t affect the microphone