You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

renatolla Author

Level 1

44 points

iPhone XS screen right side not responding for touching

Hi! Ever since I upgraded to 13.6.1 my screen’s right side faults to respond touching . It’s very strange because it doesn’t work all across the edge straight from the bottom to the top (see the screenshot, I tried to fill a note with a pencil). I actually have to flip my phone and type horizontally because the buttons on the right aren’t reachable.

Yesterday I tried switching the screen to larger mode in the settings and then switched back to standard and it helped for a while. But then it failed again and remains unresponsive until now. Any ideas what it could be caused by and what should I do now? I didn’t go for repairs service yet cause it doesn’t look like a hardware issue. Thanks!

iPhone XS, iOS 14

Posted on Aug 21, 2020 12:32 PM

Top-ranking reply

Dandalan

Level 1

4 points

Posted on Aug 28, 2020 1:21 PM

Hi just updated my phone to ios 13.6.1 i have the same

issue, but the left side of my phone is not responding well to touch. but i can still touch it but with multiple press pf the screen. i hope someone can help me.

View in context

Similar questions

166 replies

ImageX77

Level 1

9 points

Oct 30, 2020 5:55 PM in response to Thailey12

Literally having the same issue on the right side of my Iphone Xs... I cant remember if it started with IOS 14 or 14.1

Nov 11, 2020 12:33 PM in response to Kenji54

This is too much of a coincidence to be a hardware issue. Apple support needs to address this issue.

Nov 12, 2020 1:54 PM in response to renatolla

So I have this awful thing. My iPhone works very slow and the right side has some problems

Nov 14, 2020 8:56 AM in response to jdo_apple

now my both sides are not working . How did they clear the issue?

ImageX77

Level 1

9 points

Nov 14, 2020 9:24 AM in response to ramees256

They replaced my screen

Nov 14, 2020 10:59 AM in response to ramees256

That’s crazy I’m having the same issue with both sizes

Nov 14, 2020 7:48 PM in response to ImageX77

am out of warranty. Will they charge any amount. Its been only 20 months . I have used 4s, 5, 6, I haven’t faced any issues. Nowadays Apple’s product quality is very poor.