iPhone XS screen right side not responding for touching

Question

Level 1

44 points

iPhone XS screen right side not responding for touching

Hi! Ever since I upgraded to 13.6.1 my screen’s right side faults to respond touching . It’s very strange because it doesn’t work all across the edge straight from the bottom to the top (see the screenshot, I tried to fill a note with a pencil). I actually have to flip my phone and type horizontally because the buttons on the right aren’t reachable.

Yesterday I tried switching the screen to larger mode in the settings and then switched back to standard and it helped for a while. But then it failed again and remains unresponsive until now. Any ideas what it could be caused by and what should I do now? I didn’t go for repairs service yet cause it doesn’t look like a hardware issue. Thanks!

iPhone XS, iOS 14

Posted on Aug 21, 2020 12:32 PM

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Answer 1

Nov 14, 2020 11:03 AM in response to andresbarcenas

See attached

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Answer 2

menlapwa

Level 1

4 points

Nov 17, 2020 8:31 AM in response to renatolla

I got the same issue on my iPhone XS too, it started with the very right side of the screen, and than it swapped with the central-right for some how:

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Answer 3

dudepro

Level 1

4 points

Dec 19, 2020 7:07 AM in response to renatolla

Same issue on my iPhone XS. It's difficult to go on with this issue. As whole of the right screen including the essentials 0,P, download button on safari is not responding.

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Answer 4

Dec 22, 2020 4:24 PM in response to renatolla

Hey guys

same issue here.

started about 2 weeks ago. Very annoying ...

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Answer 5

Disarta

Level 1

4 points

Feb 12, 2021 10:45 PM in response to renatolla

The same thing with the right side of my iPhone xs. But I would like to mention that the touchDrag works fine on that area

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Answer 6

Disarta

Level 1

4 points

Feb 15, 2021 9:43 PM in response to Disarta

Today it fixed on its own.. I’m sure the phone did not upgrade, and no hard reset worked. I’ve left it charging for the whole night and it just works fine now!

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Answer 7

bakowski

Level 1

8 points

Feb 26, 2021 5:25 AM in response to renatolla

I also had the same problem xs:( the right site is death.

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Answer 8

soso178

Level 1

4 points

Apr 12, 2021 2:18 PM in response to renatolla

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Answer 9

Kmart29

Level 1

4 points

Jun 12, 2021 7:01 AM in response to er.himanshu.pal3

I have the same hard ware issue. Left side of the screen is not working anymore. Very disappointing for such an expensive phone. I think iPhone X en XS have something in common😭

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Answer 10

Jun 20, 2021 4:00 AM in response to Kmart29

Since the last update my phone now shows two areas where the touch is not responding. This is very disappointing and it has become almost impossible to use the phone.

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Answer 11

Jul 23, 2021 12:41 PM in response to renatolla

See wtf is going on?? Stupid disappointed to apple!

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Answer 12

Jul 25, 2021 7:26 AM in response to Bryanlim98

Hi, I have same issues but i can't use the left side. I had the Ios 15 beta 3 version and i downgraded to Ios 14.7 and It's still glitching so i can't use the left side. I dont even know what to do.

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