iPhone 7 Plus Camera won't take pictures & calls can't be heard.

Planned obsolescence is recognised industrial strategy. Look how many people in this chat bought new phone because of problems with 2-3 y old phone (including my hubby).

Apple does not have any intention to sort this, in my opinion.

... and I keep my iPhone7... switch off and on working for me.

This is truly frustrating. Apple updates almost always cause trouble on older devices, and Apple’s response is - “Visit our tech store” which just happens to cost $$ and time.

After the update, my camera, mic and touch screen aren’t functioning consistently. I’m on vacation and happened to mention the issue to the receptionist at my hotel. She has a 6 and has had the same problems.

Apple, are you planning to address this in a timely fashion or should I seek legal counsel? There seems to be a pattern of forced obsolescence with your updates.

are you saying that hundreds of people needs to service their phones? isn’t it clear already this is a issue with all iPhones 7 since the newest version of ios?

May I suggest to fix the issues, consumer rights are just round the corner .

I bought it on the same month/ year. Same issues here. Apple wont fix it, regardless so many users are reporting this issue. They told me it’s an isolated issue and they wont fix it. I am taking this to court as the seller wont fix it either.

I had the exact same problem. I was trying to hold out for the new iPhone 13. One month before it was due to be released my phone became unusable (for all the reasons mentioned here). I have in and bought a new iPhone11. Here’s the kicker. The representative gave me $350 credit toward my new phone and “took” my old phone. I have never had that happen before. Coincidence? I think not. Get rid of any d use be of planned obsolescence.

wow. unfortunately no one offered me any credit. Apple technicians can’t make up their mind if it’s a hardware or software issue. they can’t agree between them. I have asked to speak to someone higher up and I have got told “this is the end of the line, you can’t talk to anybody else” Now I am stuck with a faulty phone that the manufacturer wouldn’t fix, strange thing when it is the iOS. Or as you say, we will “have to upgrade” . I might just go for android…. Sad that I was with apple for over 10 years.

I've the same problem for one month but I had not done the last two updates, so I did the last one one day ago and then...

It didnt changed a thing. Im gonna try to let it some days without any touch with an empty battery to see if something changes but I not very hopeful !

I have the same issue while I open camera it doesn’t take picture only sometime when I use portrait it’s work and also what’s app voice chat doesn’t works while playing game when in turn on the voice chat the game gets stuck how to solve this issue

I was getting ready to do a backup and Factory Reset for the exact same issues with my iPhone 7 Plus camera and not hearing when I answer calls and just ran across this information. It’s Oct 2021 and I see this has been going on since 2020. Have you found a solution for this issue yet?

My phone started acting this way after the last update. I can’t afford a new phone but I also cannot be without one

I have the same issues on my 7 Plus since the last update.

When i was reading your issues, I was thinking that someone telling these issues on my behalf. I have same camera and mic issue. Can someone please guide how to resolve.

same issues here!

Same exact thing happens to me on my iPhone 7

has anyone come across a fix for this issue yet as we have an iPhone 7 with exactly the same issues.