iPhone 7 Plus Camera won't take pictures & calls can't be heard.

Immediately following the iOS 14.4.1 update my iPhone 7 Plus received on 3/7/2021, my phone began having the exact same symptoms - none of my calling apps or cellular calls work (includes Google Voice/Text Now) and the iOS camera app won't take pictures, but third-party apps don't have a problem. I just buried my wife last Friday and I need this **** phone, but I haven't been able to use it! I can't afford to buy a new phone - I'm completely wiped out and it seems like Apple wanted to force me to make a purchase that isn't necessary. Does Apple think they're being cute by building this behavior into iOS by way of the most recent update and blaming my 80% battery capacity? My iPhone 6s Plus and 6 Plus worked until I threw them away - Apple has purposely added conditions to iOS that are programmatically CAUSING these problems and I'm, sure they'll cite some absurd rationale such as safety...

I reset all setting/content three times, even going so far as to not doing a restore the third time. No change - same bad behavior w/default settings, regardless if logged into iCloud or not...

Planned obsolescence is recognised industrial strategy. Look how many people in this chat bought new phone because of problems with 2-3 y old phone (including my hubby).

Apple does not have any intention to sort this, in my opinion.

... and I keep my iPhone7... switch off and on working for me.

i discovered a couple of things to Remedy the problem. If I use earbuds, the earbuds often work, whereas the audio on phone isn’t working. Also Before I make calls, thru earbuds or phone, I call my secondary phone to see if it’s working first, then I’m good to make a call.

The only thing now I have to overcome, is when I get a call, I have to learn how to answer a call with the earbuds. So, far almost everytime, I can’t seem to take the call thru the earbuds and then the audio on phone isn’t working. So that’s a bummer.

Thankfully, I received the stimulus and now I can afford to go buy a new phone. I researched the 12-Mini and it sounds like the wisest and best choice. The screen is only a tiny fraction smaller than the 7Plus. It’s the bezels on the 7 Plus that make it appear so Huge. I’m looking forward to using the camera on the 12. I hear it’s an Amazing thing....and it’ll be nice to make and receive phone calls again.

This is truly frustrating. Apple updates almost always cause trouble on older devices, and Apple’s response is - “Visit our tech store” which just happens to cost $$ and time.

After the update, my camera, mic and touch screen aren’t functioning consistently. I’m on vacation and happened to mention the issue to the receptionist at my hotel. She has a 6 and has had the same problems.

Apple, are you planning to address this in a timely fashion or should I seek legal counsel? There seems to be a pattern of forced obsolescence with your updates.

are you saying that hundreds of people needs to service their phones? isn’t it clear already this is a issue with all iPhones 7 since the newest version of ios?

May I suggest to fix the issues, consumer rights are just round the corner .

I bought it on the same month/ year. Same issues here. Apple wont fix it, regardless so many users are reporting this issue. They told me it’s an isolated issue and they wont fix it. I am taking this to court as the seller wont fix it either.

I had the exact same problem. I was trying to hold out for the new iPhone 13. One month before it was due to be released my phone became unusable (for all the reasons mentioned here). I have in and bought a new iPhone11. Here’s the kicker. The representative gave me $350 credit toward my new phone and “took” my old phone. I have never had that happen before. Coincidence? I think not. Get rid of any d use be of planned obsolescence.

wow. unfortunately no one offered me any credit. Apple technicians can’t make up their mind if it’s a hardware or software issue. they can’t agree between them. I have asked to speak to someone higher up and I have got told “this is the end of the line, you can’t talk to anybody else” Now I am stuck with a faulty phone that the manufacturer wouldn’t fix, strange thing when it is the iOS. Or as you say, we will “have to upgrade” . I might just go for android…. Sad that I was with apple for over 10 years.

I've the same problem for one month but I had not done the last two updates, so I did the last one one day ago and then...

It didnt changed a thing. Im gonna try to let it some days without any touch with an empty battery to see if something changes but I not very hopeful !

I have the same issue while I open camera it doesn’t take picture only sometime when I use portrait it’s work and also what’s app voice chat doesn’t works while playing game when in turn on the voice chat the game gets stuck how to solve this issue

The same thing happened to me, way before 14.x. (Only mic though)

The sure fix is having your Microphone Chip replaced and resoldered (3rd party, about 80 EUR).

happened again a few days ago after dropping it hard on the floor (screen slightly cracked).

Now both the camera and mic are not working.

Seems they are connected somehow. In some Iphone builds i know that you can t silence the camera when taking photos (asia)

I was getting ready to do a backup and Factory Reset for the exact same issues with my iPhone 7 Plus camera and not hearing when I answer calls and just ran across this information. It’s Oct 2021 and I see this has been going on since 2020. Have you found a solution for this issue yet?

I have the same issue with my iPhone 7 Plus. This started happening ever since the previous iOS update. Please update if your able to resolve this problem. This is very frustrating

I’m being told by Apple it’s being caused by the health of my battery.

My phone started acting this way after the last update. I can’t afford a new phone but I also cannot be without one