iPhone camera not working after iOS 14 update

Hello... after I updated my iPhone 7 Plus to iOS 14, my camera acts up. It doesn't load the camera. I then try to turn on the flashlight but it doesn't work either. Sometimes, I try to repeatedly turn on and off the flashlight until suddenly it works. I then come back to the camera and keep switching the camera modes, and rarely, it functions. Once I exit it an try the camera on an app though, it doesn't work again. Restarting didn't help my problem.




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iPhone 7 Plus

Posted on Sep 17, 2020 12:19 AM

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Posted on Sep 17, 2020 1:41 AM

Hi, you can check this: If the camera or flash on your iPhone, iPad, or iPod touch isn't working

You can restore your phone as new:

How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings


If the issue persists, you can take your phone to an Apple Store or Apple Authorized Service Provider. Book an appointment on getsupport.apple.com or use the Apple Support app.

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757 replies

Sep 21, 2020 12:48 PM in response to tristafé

Hello... after I updated my iPhone 7 Plus to iOS 14, my camera acts up. It doesn't load the camera. I then try to turn on the flashlight but it doesn't work either. Sometimes, I try to repeatedly turn on and off the flashlight until suddenly it works. I then come back to the camera and keep switching the camera modes, and rarely, it functions. Once I exit it an try the camera on an app though, it doesn't work again. Restarting didn't help my problem.

Sep 21, 2020 7:15 PM in response to tristafé

Apple it’s been 4K people atleast trying to tell y there’s a problem we have to pay 100$+ to fix our microphone that we didn’t broke some of us have the same phone for 2-3 years and 100$ is a lot for a fix to a problem we didn’t make i beg you please help us with the microphone/camera fix I’m exhausted I’m depressed I have to carry headphones and be aware all the time

Sep 21, 2020 10:25 PM in response to Nathan9804

to all the Iphone 11 Pro users having similar issues with rear cam blackscreen, I tried all possible solutions found on the web and here’s my conclusion:

  • upgrade to 14.2 beta does not solve the problem
  • hard reset doesn’t either
  • flashlight/timer combinations doesn’t work either
  • native camera app just doesn’t let you take pictures using rear cam, front one does work
  • flashlight doesn’t work


fun fact - tried taking pictures through Adobe Lightroom. There’s no blackscreen but the pictures are blurred


Sep 22, 2020 11:36 AM in response to MFCX6

Wow. Very aptly put. But wait for a while before Apple deletes your post from the forum...and calls it to be not constructive.. It has already deleted 2 of the my posts on this issue. Apple is just not willing to accept that it’s completely their fault and not a customer’s. What will you call a phone without a Mic, Speaker, Camera, Flashlight and god know what else they are going to take away now. They don’t want to be held accountable for these issues, or call back the defective iPhone 7 lot or replace the phones or refund the money. Pathetic customer support as well.

Sep 22, 2020 12:25 PM in response to tristafé

I too have the same issue with my iPhone 7 Plus, I never connected the mic issue to updates but after seeing all of the comments i realize its more than a technical issue. I updated super excited to try the widgets and now i cant even take photos, snapchat, use my flashlight, make any calls, basically making this a worse Ipod touch. Please apple fix this!

Sep 22, 2020 6:08 PM in response to tristafé

Instead of recommending all these workarounds (which btw kinda sorta work and have to be done repeatedly), why dont you push out an emergency patch and fix our phones. I have an iphone 7s - my camera got bricked and bluetooth doesnt well either. I hope this isnt a backdoor way of getting us to buy the latest phones. Disappointed by the lack of quality in this release. Please fix it asap.

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iPhone camera not working after iOS 14 update

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