iPhone camera not working after iOS 14 update

Hello... after I updated my iPhone 7 Plus to iOS 14, my camera acts up. It doesn't load the camera. I then try to turn on the flashlight but it doesn't work either. Sometimes, I try to repeatedly turn on and off the flashlight until suddenly it works. I then come back to the camera and keep switching the camera modes, and rarely, it functions. Once I exit it an try the camera on an app though, it doesn't work again. Restarting didn't help my problem.




[Re-Titled by Moderator]

iPhone 7 Plus

Posted on Sep 17, 2020 12:19 AM

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Posted on Sep 17, 2020 1:41 AM

Hi, you can check this: If the camera or flash on your iPhone, iPad, or iPod touch isn't working

You can restore your phone as new:

How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings


If the issue persists, you can take your phone to an Apple Store or Apple Authorized Service Provider. Book an appointment on getsupport.apple.com or use the Apple Support app.

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757 replies

Sep 22, 2020 6:51 PM in response to tristafé

I’m having the same problem! When I got the iOS 13 my microphone stoped working and now with the new iOS14 ( which by the way I thought it was gonna solve my problems) my cámara stopped working to!

your products are really expensive but we still continue buying them because we trust your brand! But now I’m really concerned about it you must solve it !!!!)

it’s not possible that every time you want to develop a new IOS it bring us more complications than solutions !

Sep 23, 2020 3:26 AM in response to ChrisMoody12

I would like to believe you when you say mic is a software issue. Do you have insider info, or own experience with the problem and how to solve it? Please, share! :^) When I talked to Apple (after upgrade to iOS 13) they told me it was not a software issue.


@William Kucharski: I appreciate your comment. I did call Apple when the mic problem came up and discussed it at length with them, but they did not acknowledge it was an issue of the update (see some of my previous comments here or in the thread about the mic problem; link above in this thread)

Sep 23, 2020 3:33 AM in response to ChrisMoody12

ChrisMoody12 wrote:

If it wasn’t supported they wouldn’t give the option to do it! Or leave a iOS open for you to downgrade for over a week at a time sometimes longer 😂


You may not want to believe it, but it has never been a supported procedure for the general public.


figante wrote:

@William Kucharski: I appreciate your comment. I did call Apple when the mic problem came up and discussed it at length with them, but they did not acknowledge it was an issue of the update (see some of my previous comments here or in the thread about the mic problem; link above in this thread)


They may not acknowledge it at this time, but the issue does get passed along to engineering if it's seen to be affecting a number of people.


Sep 23, 2020 4:21 AM in response to Dogcow-Moof

I lost all hope by now. I reported the problem of the mic about a year ago and they closed the issue on me. I got a request to evaluate the service, and I wrote that my problem had not been solved, and that was it. I never heard from them again. Given that many others here report the same issue with the mic, and I presume they contacted Apple when this happened to them, they must have a clear picture that there is a problem, and that this is not a careless user who dropped the phone and broke their mic. How long do we have to wait to hear back that this was a design issue and that they would repair our phones with the costs on them?

Sep 26, 2020 12:47 AM in response to tristafé

Since the mic no longer works on the iPhone 7‘s and speaking to other people or even making recordings isn‘t possible, it’s technically and practically no longer a phone. With the latest patch it is at the most an iCamera, yet not a phone. Apple, I bought a phone, give it back to me ASAP!


It has the same feeling of taking my car into the garage to get an inspection, when I get it back it no longer performs its main function of driving, yet it has all these other new features. Now waiting over 2 weeks for a solution.

Sep 28, 2020 2:18 PM in response to figante

This mic error is a pain in the *** i really cant afford 130€ to fix something i didnt break and wait 1 week for the phone ti get fixed cauze by what they say they have to send it to another city for it to get fixed (local repair store) we dont have apple stores near here so i hope they do something i am deppresed and full of anger in the same ttime

Oct 1, 2020 2:37 AM in response to tristafé

Turning the flash on in IOS 14 camera app, is now more complicated. Previously, tapping the flash icon used to give you the option of 'Off - On - Auto'. In IOS 14, you have to tap the flash icon, then, in the top/middle of the screen, you have to tap the new '^' icon, this opens a row on icons at the lower part of the screen with another flash icon. Tap the new flash icon, (lower part of screen), and you're then presented with the previous 'Off - On - Auto' options.

Unfortunately, you have to do this EVERY time, as the top button only cycles between, 'Auto' and 'Off'. - Why somebody thought this was a good idea, is beyond me. Quite frankly, its a stupid, pointless, fiddly and time consuming idea.

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iPhone camera not working after iOS 14 update

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