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iPhone camera not working after iOS 14 update

Hello... after I updated my iPhone 7 Plus to iOS 14, my camera acts up. It doesn't load the camera. I then try to turn on the flashlight but it doesn't work either. Sometimes, I try to repeatedly turn on and off the flashlight until suddenly it works. I then come back to the camera and keep switching the camera modes, and rarely, it functions. Once I exit it an try the camera on an app though, it doesn't work again. Restarting didn't help my problem.




[Re-Titled by Moderator]

iPhone 7 Plus

Posted on Sep 17, 2020 12:19 AM

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Question marked as Best reply

Posted on Sep 17, 2020 1:41 AM

Hi, you can check this: If the camera or flash on your iPhone, iPad, or iPod touch isn't working

You can restore your phone as new:

How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings


If the issue persists, you can take your phone to an Apple Store or Apple Authorized Service Provider. Book an appointment on getsupport.apple.com or use the Apple Support app.

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757 replies

Sep 18, 2020 6:38 AM in response to AndreiM40

none of that works! lmao this is a BUG in iOS 14 its been in it since beta 4! apple has ignored the reports in the beta and the microphone issues in iOS 13! i'm just waiting on my scheduled call today and someone from apple is gonna hear it today! i can promise ya that! i'm sick of them ignoring the reports of bugs with the older devices its like they are trying to force us to upgrade! can't make or receive calls and now can't use camera or flashlight!

Sep 18, 2020 6:42 AM in response to ChrisMoody12

hello! please inform us here on what you get. i called them earlier too but they just told me to wait for apple's next update. and yes, it was there since the beta 4 update! i rolled back to ios13 after then because i just couldn't with all the major bugs interfering. i'm glad that it's not just me that's struggling with the problem. maybe for now i'm going to get used to it. there's talks that ios 14.2 is already being released for beta developers??? hopefully it comes out very soon... with a camera and/or microphone fix...

Sep 18, 2020 11:05 AM in response to tristafé

I have exactly the same issue. The mic stopped working after the prior update, now it's the camera and the torch.


I spent most of my morning with Apple on the phone, did a diagnostics (the hardware is fine), 2 factory resets, and several other troubleshooting with them. Yet, nothing helped. The support kept insisting that it's my phone that has that issue. However, I told them that the camera was working perfectly right before the update and that I can still use it using this: trough the torch->camera->10 sec wait (yet another prove that IOS is to blame.)



[Edited by Moderator]

Sep 18, 2020 11:46 AM in response to tristafé

I also face this issue after I updated my iPhone7+ to iOS 14. I have been able to get a temporary fix by spamming the flashlight button in the control center until the flashlight works again. After that I spam the camera flip button and sometimes the camera will start working again. However if I close or leave the app and come back it does not work.

Sep 18, 2020 12:37 PM in response to tristafé

I am running into the exact same issues! Was working fine on iOS13, I factory reset my iPhone 7+ on iOS14 to see if it would work, it didn't end up working. Still have the same flashlight and camera issue. I must have restarted my phone over 50 times just trying to get it to work but nothing. I will be downgrading to iOS 13.7

Sep 18, 2020 11:26 PM in response to benjflores31

update: it worked after i restarted my phone. again, it would only work once i'm in the app. when i leave it, and the green indicator disappears, so does the cam and flash. sometimes though, the flashlight works after leaving the cam. even rarely, it works on some apps but that happens for a very short period of time. when i leave the apps, the camera does too. so frustrating. i guess i'm gonna cherish the moments when my camera actually IS alive.

iPhone camera not working after iOS 14 update

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