iPhone camera not working after iOS 14 update

Hello... after I updated my iPhone 7 Plus to iOS 14, my camera acts up. It doesn't load the camera. I then try to turn on the flashlight but it doesn't work either. Sometimes, I try to repeatedly turn on and off the flashlight until suddenly it works. I then come back to the camera and keep switching the camera modes, and rarely, it functions. Once I exit it an try the camera on an app though, it doesn't work again. Restarting didn't help my problem.




[Re-Titled by Moderator]

iPhone 7 Plus

Posted on Sep 17, 2020 12:19 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 17, 2020 1:41 AM

Hi, you can check this: If the camera or flash on your iPhone, iPad, or iPod touch isn't working

You can restore your phone as new:

How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings


If the issue persists, you can take your phone to an Apple Store or Apple Authorized Service Provider. Book an appointment on getsupport.apple.com or use the Apple Support app.

Similar questions

757 replies

Sep 19, 2020 1:09 AM in response to tristafé

Hi, so I too am experiencing the same problem, but I did find a turnaround which kinda works:


  • Turn on the flashlight toggle from the control center and keep it on, but the flashlight won’t turn on
  • Then open an app which uses the camera and wait for 3-5 seconds. The image does show up, at least it did in my case
  • Only downside., you have to perform the above steps each time you don’t get an image from the camera.


Hope this helps you out

Oct 14, 2020 5:15 PM in response to ChrisMoody12

Hey guys! After nearly four months of using ear buds to talk on my iphone 7+, Apple replaced it with a brand new phone! I spent lots of time on the phone with customer service and Apple Support and they tell me that my phone will be used by engineers to figure out how to fix the 7+ issue. I am a happy customer! My advice to you is to directly to Apple Support.7+, Appl

Nov 21, 2020 9:44 AM in response to paupau00

I had to replaced my front camera and microphone to get to FaceTime again. I tried restarting the phone several times didn’t work. So I replaced the front camera and microphone to get to it working again. Thanks Apple!!!! I feel that’s the new iOS 14 update is not compatible with most of the parts used on past generation IPhone I don’t know they had a bad Bach of parts from manufacturers when they ship out or Apple have more bugs in they iOS version that disable camera forcing customers to either get expensive repairs or have to upgrade they phone to latest model.

Feb 1, 2021 1:52 AM in response to tristafé

my front facing camera option stopped working 2 days ago before the 14.4 update on my 7+. It stopped on all Videochat apps. WhatsApp video calls failed. Instagram video not an option. Messenger video not an option. Selfie in camera app not functioning. Tried every single thing. Restarting, power off for a while, reset settings, updated to 14.4, contacted Apple Support. *Nothing is a fix.* going to try to backup my phone and restore to factory settings.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone camera not working after iOS 14 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.