iPhone camera not working after iOS 14 update

Hello... after I updated my iPhone 7 Plus to iOS 14, my camera acts up. It doesn't load the camera. I then try to turn on the flashlight but it doesn't work either. Sometimes, I try to repeatedly turn on and off the flashlight until suddenly it works. I then come back to the camera and keep switching the camera modes, and rarely, it functions. Once I exit it an try the camera on an app though, it doesn't work again. Restarting didn't help my problem.




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iPhone 7 Plus

Posted on Sep 17, 2020 12:19 AM

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Posted on Sep 17, 2020 1:41 AM

Hi, you can check this: If the camera or flash on your iPhone, iPad, or iPod touch isn't working

You can restore your phone as new:

How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings


If the issue persists, you can take your phone to an Apple Store or Apple Authorized Service Provider. Book an appointment on getsupport.apple.com or use the Apple Support app.

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757 replies

Sep 18, 2020 11:05 AM in response to tristafé

I have exactly the same issue. The mic stopped working after the prior update, now it's the camera and the torch.


I spent most of my morning with Apple on the phone, did a diagnostics (the hardware is fine), 2 factory resets, and several other troubleshooting with them. Yet, nothing helped. The support kept insisting that it's my phone that has that issue. However, I told them that the camera was working perfectly right before the update and that I can still use it using this: trough the torch->camera->10 sec wait (yet another prove that IOS is to blame.)



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iPhone camera not working after iOS 14 update

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