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iPhone camera not working after iOS 14 update

Hello... after I updated my iPhone 7 Plus to iOS 14, my camera acts up. It doesn't load the camera. I then try to turn on the flashlight but it doesn't work either. Sometimes, I try to repeatedly turn on and off the flashlight until suddenly it works. I then come back to the camera and keep switching the camera modes, and rarely, it functions. Once I exit it an try the camera on an app though, it doesn't work again. Restarting didn't help my problem.




[Re-Titled by Moderator]

iPhone 7 Plus

Posted on Sep 17, 2020 12:19 AM

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Question marked as Top-ranking reply

Posted on Sep 17, 2020 1:41 AM

Hi, you can check this: If the camera or flash on your iPhone, iPad, or iPod touch isn't working

You can restore your phone as new:

How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings


If the issue persists, you can take your phone to an Apple Store or Apple Authorized Service Provider. Book an appointment on getsupport.apple.com or use the Apple Support app.

Similar questions

757 replies

Sep 21, 2020 2:26 AM in response to tristafé

I’m honestly so mad about this situation like I have videos to make and stuff and I can’t make my content with all this iOS 14 bs it’s annoying apple needs to check there things before releasing it and ruining everyone’s phones like come on now and my flash doesn’t work when I go to snap the camera doesn’t work on TikTok where I make videos isn’t working like bruh

Sep 21, 2020 6:21 AM in response to tristafé

suddenly last night after having my phone work completely fine, my microphone went out. like some people have said the speaker button is grayed out and you cant hear nor, have people hear you during calls. i saw the latest update and thought maybe this will fix it. nope. i get on my phone this morning to have both my mic and camera "broke." what do i do!! could someone help me

Sep 21, 2020 10:28 AM in response to angeeeellllaaaaa

I have the same camera problem on iPhone 7 after upgrading to iOS 14. Turning on the flash then the camera and waiting for 10 s works for a while. Hopefully 14.2 will solve this.


I'm surprised to read here that many others had problems with the mic in a previous upgrade. I had the same. Apple told me it was a hardware problem not related to the upgrade and that if I wanted to get it repaired I would have to pay. But seeing that others had that as well I would think it is their fault. Anyone had it repaired by Apple?

Sep 21, 2020 1:19 PM in response to figante

I had called them about the mic problem and they ran a test and it said nothing is wrong with my mic or my camera but later on that it was a problem for eeeyone and that the camera problem would be fixed in the next update. I had emailed them this morning to let them know about grayed out mics and they said thanks for the update that they’ll get on it . I’m not about to pay so much money for a stupid bug fix .

Sep 21, 2020 2:52 PM in response to figante

I contacted apple earlier today I was on the phone with them for 3 hours and they couldn't do anything about it, I now have a phone with no mic, camera, flash. I can't call I can't use Siri I can't access my voice mails can't use the cameras on things like snapchat, tiktok, Facebook my flash light doesnt work. I have a phone that can text and thats it.

Sep 21, 2020 7:15 PM in response to tristafé

Apple it’s been 4K people atleast trying to tell y there’s a problem we have to pay 100$+ to fix our microphone that we didn’t broke some of us have the same phone for 2-3 years and 100$ is a lot for a fix to a problem we didn’t make i beg you please help us with the microphone/camera fix I’m exhausted I’m depressed I have to carry headphones and be aware all the time

Sep 21, 2020 7:17 PM in response to Toothp

https://appleinsider.com/articles/19/05/03/iphone-7-loop-disease-audio-chip-issue-targeted-in-class-action-complaint


there was a class action against Apple on this before? I didn’t realize that. But seems it’s closed.


so it’s a defect.


the mic maybe related to an audio chip problem and the camera maybe related to an iOS 14 bug.


so the upgrade is supported on older phones but doesn’t mean you will have a pleasant experience. Solution is to buy a new phone. (Again!)

iPhone camera not working after iOS 14 update

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