You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email photo as attachment, not embedded, in iOS 14

I just updated my phone to ios14. I have an hotmail email account I’ve used for years. Before I updated I could email pictures to my work email and outlook account and they would be attachments at top of email. Easy to save, copy, print, etc. Now the pictures show up in the body of the email. Full screen and not easy to work with. Is there a setting I need to change to get it back to the way it sent pictures before I updated. Thanks




[Re-Titled by Moderator]

iPhone 11 Pro, iOS 14

Posted on Sep 17, 2020 7:38 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2022 3:02 AM

I suggest everyone to COMPLAIN!

I believe a shower of feedback can make Apple go back and bring back the most obvious feature ever created since email was created!


Please claim:

https://www.apple.com/feedback/

984 replies

Oct 13, 2021 1:39 PM in response to Chapuis

with Fastmail, when writing a mail, you can directly attach a picture from your Photo Library and that's done!


On the other Side, with Apple Mail, it's not possible!! When writing a mail (from your iPhone), you do not have a button giving you the possibility to attach files or photos or whatever you want .... just a fact!

It sounds like you should check again!



Sep 29, 2020 9:14 AM in response to Riverrat313

I have the same issue. I've discovered that when I was able to attach pictures to e-mail prior to IOS 14, the e-mails were being sent as plain text. Since IOS 14, every e-mail program I've tried (Mail and Outlook) will only send e-mails in HTML format and always embed photos in the body. Is there a way to force Mail to send a plain text e-mail? Before you could do it if you didn't have any special formatting in the e-mail.

Oct 1, 2020 8:19 AM in response to Riverrat313

Help !! This is ridiculous ! I've just had all my employees install iOS 14 and now we can't e-mail jpeg pictures from our phones to our work e-mail addresses ! This is BAD ! Apple, why would you do this ??? Photos embedded in an e-mail DOES NOT WORK !!

Please issue a fix asap. I have employees that depend on e-mailing pictures they take with their phones as ATTACHMENTS.

We own close to 50 iPhones for employees. We are a voice that should be listened to !! This upgrade is NOT an upgrade - huge step backwards. Please fix / reverse !

Oct 2, 2020 8:37 AM in response to ChakaK

A really helpful member has already posted a fix to this, but I will repaste it here to save you looking.

If you have updated to iOS 14 and can't send photos as email attachments, there is a fix, pending Apple sorting, we hope, with the next update (14.0.2)!!!! This was driving me mad too as I need to do it for work. Record a 1 second video. Include it with selection of photos you want to attach. They will all go with the email as attachments, then you discard the video. Bit daft, but it works. Make it a really short video or it makes the file size of the attachments rather large. Hope it works for you.

Oct 5, 2020 11:04 PM in response to Scamp468

Thanks for your quick clue.

I followed your hints and attached the short video together with 2 photos in the email and send to my PC Outlook email client. I found that it really works BUT only the short video and 1 photo were received as attachment. I did it multiple times and the result is the same. Everyday, I use the phone taking many photos for work and email to my PC and then quickly forward them to other people for sharing. With this iOS 14 update, I am crazy depressed why Apple will change its original good work !!!!!

Oct 6, 2020 4:50 AM in response to HaveToAskQuestions

Instead of sending the pics to your email through the email app, try sending them to your email through the messaging app. I tried this, and it worked, pics were sent as .jpg attachments to my desktop email. Then, just a matter of drag and drop into folders as usual. I've spread the word in my office, and it seems to work for everyone, though some people tell me that the email from text ends up in the junk folder since it's seen by Outlook as an external email. In any case, it's there and usable. Give it a shot.

Email photo as attachment, not embedded, in iOS 14

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.