Email photo as attachment, not embedded, in iOS 14

Halliday, sorry if you felt interrogated or deposed. You said you expect better of me. I’ll give you my best. Since you are a scientist, please try this experiment. Let’s remove Microsoft as a variable; no Outlook, no 365/Exchange.

On an iPhone running iOS 14, open Photos. Select a photo and click the upload icon. Select the native built-in app, Mail. Using either an iCloud.com or gmail.com account (don’t use Hotmail or any other Microsoft account) send the picture to your iCloud or Gmail address. How did it arrive? For me, it came embedded. Now the real moment of truth. Open Sent Items. Open the email you just sent. Is the picture embedded? If so, then I ask you - “What’s Microsoft got to do with that?”

PS - you claim to have mentioned the IETF previously. I went through all 45 pages and didn’t see you mention them specifically; only mentioning the generic “internet protocol standards”. I had to investigate who creates those standards. To your credit, it appears to be legit. It would have been helpful if you included a link to their mission earlier to lend credence to your explanation. However, I have yet to get a reply to my request for them to read this thread and provide their expert opinion. I also asked them to leverage their influence to get resolution; I don’t care if the issue with with Apple (it is) or Microsoft. Surely they write the protocols and standards so they must have some clout in the industry.

Friend of the internet who came here desperate for a solution to send an picture as an attachment to an email, there’s good and bad news. The bad news is that there is not a setting in the built-in Mail app. The good news is that there is a work-around - simply install the Outlook app; it will work with non-Microsoft accounts, such as Gmail or your favorite ISP. Maybe one day Apple will fix it (or Microsoft if you’re buying what my scientist friend is selling). If it’s never fixed, then get used to the Outlook app. You can actually have both the Outlook app and built-in Mail app configured for the same account. You only have to use the Outlook account whenever you want to send a picture as an attachment.

Congrats to those of you who scrolled through 45 pages of commentary without a suggestion for a work-around. My apologies for the amount of time you wasted. Peace ☮️ ✌🏻

I just purchased a new iphone, which uses iOS 14 - and have encountered the same issue everybody else has - where all photos are embedded. Just awful. ....... My old phone (iphone 6) is on a lower IOS - and it still works fine, sending my photos as attachments. When I called Apple about it, they acknowledged that IOS 14 removed the ability to send photos as attachments, which is ridiculous.

I sure hope Apple listens and offers an update that restores the ability to send pics as attachments.

Has anybody found a work around to this? I haven't been able to go through the 45 pages of comments to see. So, if someone could post a work around that allows me to send photos as email attachments, I would greatly appreciate it.

2. Send that email to an account where you can open that email in an email client that allows you to View the Raw Source of that email.

And to add... recognizing there are many variants of "Outlook" in use, the more that contribute, the more the issue can be understood. Outlook is now more a brand name that the name of an actual mail client.

Like... I drive a Ford means little.

Yes, LACAllen.

It’s one of the reasons I often write of “Outlook and its derivatives”.

In addition, I see no reason one should limit the test to the two classes of receiving email clients I mentioned.

The only important part, to this test, is whether the receiving email client can provide the Raw Source of the received email.

The more data the better!

I think Apple may have sorted this issue out in the latest update (iOS 14.4.1) which I installed this morning. Sending to any of my e-mail addresses (including Outlook and its derivatives) using the iCloud sending address, now sends the photos as attachments.

Is anyone else able to confirm this.?

Upgraded to 14.4.1, and getting same result. Sending from a Hotmail account on iPhone to Outlook on a PC I get embedded. Sending from a Bell (Canada) email to Outlook, I get attachments. I can live with that because Hotmail is my junk account and I don't normally send from it.

madisonNYC:

Certainly. Send Apple your Feedback.

Feedback grounded to the realities of the situation, will have a good chance of making a difference.

Feedback not grounded in the realities, will have very little chance of making any difference.

I think the problem is that the sending account you are using, Hotmail, is a Microsoft derivative. I find I can receive images as attachments if I send from either the iCloud and g-mail addresses on my iPhone, but not my Microsoft account.

Apple made a change in IOS 14 to stop people from being able to send pics as attachments when you use Apple's mail. Period. An Apple senior manager confirmed this to me.

It has nothing to do with Microsoft, so don't muddy the waters. In fact, if you open a browser and sign into your hotmail account there, the pics will send as attachments. But if you use the Apple mail system to access your hotmail account, the pics will be sent embedded. THIS is what people are angry and frustrated about. And THIS is why people need to bombard Apple with complaints, demanding it reverse this terrible decision.

Now I understand why we always receive images embedded in emails at my work. We deal with the public and I just assumed they were all technologically unsavvy. Not being able to attach an image to an email is ridiculous. If this doesn't change I'm going to go back to android.

I'm feeling the same way and am considering switching from the Apple universe to android/PCs.

Right now, everything is Apple for me - phone, ipad & MacBook Pro.

I was already extremely annoyed with MacBook Pros only offering two or four ports on new models. So, the change with the iphone IOS just adds to my frustrations/anger at Apple.

CJCragg wrote:

What is is name, position and phone number?

Are you asking about madisonNYC‘s claim that «An Apple senior manager confirmed this[Apple made a change in IOS 14 to stop people from being able to send pics as attachments when you use Apple's mail. Period.] to [madisonNYC]»?

Yes. I’m most interested as well.

ahungryhungarian wrote:

You keep copy/paste spamming this “*<definitive test>*” but instead why not just do it yourself and post the results.

While I have a couple of iPads, running iPadOS 14.4.1, I do not have an iPhone—which is what seems to be used by most experiencing this issue.

Additionally, I have not used Outlook (or its derivatives) for over six (6) years, and certainly have no email accounts that use Exchange servers.

So. While I think my test results are valid indicators of what is actually going on—since I don’t expect the iPadOS version of Mail to differ at the email composition level, and I don’t expect the emails to be modified in the process of being read by a macOS version of Mail—I can imagine some people not wanting to accept such results.

Hence, I believe the results will be far more readily accepted if they are generated by the affected community—most especially if we can obtain Raw Sources from Outlook, by Outlook users.

Could you help us with that, ahungryhungarian?

Why, why why! It has just taken me a good 5 minutes to email 5 images from my phone and save in the right place. THis would have been 30 seconds before the images can on ly be sent embedded in the mail. PLEASE allow either a choice, or go back to attachments, so when I am back at my PC I can save where I want!

There are no browsers present, this is the iOS Mail app and the Gmail app for comparison. You seem to be confused about the issue that people are describing. Not a single person cares about how the backend works, the thread would like the APPEARANCES on the iOS mail app changed back to how they were before, like the Gmail app still currently has.