Email photo as attachment, not embedded, in iOS 14

I just updated my phone to ios14. I have an hotmail email account I’ve used for years. Before I updated I could email pictures to my work email and outlook account and they would be attachments at top of email. Easy to save, copy, print, etc. Now the pictures show up in the body of the email. Full screen and not easy to work with. Is there a setting I need to change to get it back to the way it sent pictures before I updated. Thanks




[Re-Titled by Moderator]

iPhone 11 Pro, iOS 14

Posted on Sep 17, 2020 7:38 PM

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Question marked as Top-ranking reply

Posted on Mar 27, 2021 7:49 AM

SOLVED!


i figured out the issue with embedded vs attachment on IOS 14. If you send an email in HTML, it will always embed the photos. If you send Plain Text, the photo will be attached. Any formatting in the email triggers HTML. It could be your signature or any other text if it is bold, colored, underlined, italic etc.


If you have a formatted signature, you cant just change it, you have to delete it by selecting ALL then backspace to delete it. Then type your signature as plain text and your pictures will be attachments


My ipad came defaulted with a formatted signature, after changing it, this worked



984 replies

Mar 25, 2021 7:19 PM in response to Lotus9999

It reminds me of the customer service people sometimes you get who don't bother taking the time to properly understand the issue, and simply copy and paste chunks of text out of their training manual over and over and over again…

Nobody here works for Apple Customer Service.


Nobody.


This is primarily a volunteer run community.


Nobody here is empowered to speak for Apple.


Mar 25, 2021 7:30 PM in response to LACAllen

LACAllen wrote:


It reminds me of the customer service people sometimes you get who don't bother taking the time to properly understand the issue, and simply copy and paste chunks of text out of their training manual over and over and over again…
Nobody here works for Apple Customer Service.

Nobody.

This is primarily a volunteer run community.

Nobody here is empowered to speak for Apple.

OK, but it doesn't change anything.


My point is still valid as far as describing my interaction with a certain individual and what it reminds me of.

Mar 25, 2021 7:37 PM in response to Lotus9999

OK, but it doesn't change anything.

My point is still valid as far as describing my interaction with a certain individual and what it reminds me of.

It changes everything. If you don't like his advice, ignore him. I am confident his feelings will not be hurt.


He is not Apple Support. He is not representing Apple. Nor am I.


If you have been paying attention, posts attacking him have been routinely removed.


Yet his contributions remain.


What conclusion can you draw from this?


Let it go...

Mar 31, 2021 5:45 PM in response to CJCragg

CJCragg wrote:

How come people don’t get that we want to take a photo or photos, select them and send them, and have them arrive as savable attachments. Just like we used to do before IOS 14. That’s it, that’s all.

How come people don't get that nobody here can do anything about this situation? We are not Apple.


Feedback for Apple goes here >>> http://www.apple.com/feedback/


That's it. That's all.

Mar 31, 2021 6:02 PM in response to Lotus9999

Thanks I appreciate it. I’ve been following this thread for months now, the only reason I even post anymore is bc it’s extremely frustrating to see people’s comments being dismissed like they aren’t actually experiencing an issue. I gave it one last shot and really tried to break it down but it’s looking like anyone’s attempts are pointless when it comes to the guy.

Mar 31, 2021 6:11 PM in response to ahungryhungarian

Thanks I appreciate it. I’ve been following this thread for months now, the only reason I even post anymore is bc it’s extremely frustrating to see people’s comments being dismissed like they aren’t actually experiencing an issue.

I don't believe your concerns are being dismissed. Disputed maybe.


it’s looking like anyone’s attempts are pointless

If your "point"is to change his mind, let it go. Why does anyone have to win?


As has been repeated, Apple does not participate here in the way most want them to.


They don't answer questions and they don't share what, if anything may be done about issues raised here.


Never have and likely never will.


Feedback for Apple goes here >>> http://www.apple.com/feedback/ is the advocated way to tell Apple how you feel.


If you have used the link, you've done all you can.


Arguing your point of view is futile.

Apr 1, 2021 7:56 PM in response to TarHeelTech

TarHeelTech wrote:

Halliday, this is your best post yet, IMHO. The one thing that could take it to the next level would be to suggest going to Microsoft’s (company B) forum to provide feedback, since it’s their problem. I believe I found a thread on this issue on Microsoft’s forum.

https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-attachments-are-not-being-forwarded-from/230b65a5-6a9c-4fa0-978f-af3b249f0bae

I was hoping that people «could take it to the next level» for themselves. So, I’m glad you picked up on it, yourself.


(That Microsoft issue does seem to be related, but not truly the same issue, of course.)


Incidentally, just as using this forum to get Feedback to Apple is ill advised, I would expect the same to be true of the Microsoft fora.


Hence, just as it is far superior to provide Apple direct Feedback, through their designated Feedback mechanisms, I would expect providing Microsoft direct Feedback through their designated Feedback mechanisms would, likewise, be superior.

Apr 8, 2021 6:32 PM in response to areyouseriouslymakingmedothis

Welcome, areyouseriouslymakingmedothis, to Apple Support Communities!


I speak and write only the truth, to the very best of my ability.


I have no connection with Apple, other than being a user, like yourself and others, here.


I understand not wanting to believe what has been found to be the case (by others, and myself, over a month or two of research, starting back in September). It took even the best of us about a month or so to figure out the realities behind the circumstantial evidence, and the complaints of the users, here.


So. It is understandable that those that have not worked through all the evidence (including our various investigations) would have difficulty believing the results.


That’s the reason I have provided the definitive test people can use to find out what’s actually going on, for themselves.

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Email photo as attachment, not embedded, in iOS 14

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