Email photo as attachment, not embedded, in iOS 14

Agree. Like voting. Make a complaint and move on. I do the procurement of our office phones and with multiple users complaining we’ll go with different phones next upgrade and avoid iPhone. Extra time makes it inconvenient.

understand when features are introduced that improve but don’t understand this one from apple.

CJCragg wrote:

How come people don’t get that we want to take a photo or photos, select them and send them, and have them arrive as savable attachments. Just like we used to do before IOS 14. That’s it, that’s all.

I absolutely and fully «get that [y’all] want to take a photo or photos, select them and send them, and have them arrive as savable attachments.» (emphasis added)

I also, absolutely and fully, «get that» «we [all] used to do [so] before IOS 14.»

I also, absolutely and fully, know that we have had times with these sorts of issues even in versions of iOS prior to iOS 14: always involving the same email client (or its derivatives) at the receiving end.

I absolutely and fully understand how it can seem like the “obvious” and “easy” answer is for Apple to simply backtrack whatever changes they made that (seemingly) “broke” what «we used to do before IOS 14.» (And all previous times this “broke”.)

However, from my half-century of computer experience, I know that only when one correctly identifies and attributes an issue, will it have any chance of being satisfactorily resolved.

Misattributing an issue as being due to company A, when such is actually due to company B, will seldom, if ever, result in a satisfactory resolution. (In fact, I have never experienced any case where such resulted in a satisfactory resolution.)

Y’all may always feel free to provide whatever Feedback to Apple you wish.

However, I have been trying to help y’all to more correctly identify and attribute this issue, so a truly satisfactory resolution may be had by all.

The app changes the pic to jpeg and then it can be sent as a attachment. I do get it I was just saying how I do it. I can see why a lot of the questions don’t get answered a smart a** reply is not necessary.

Halliday, this is your best post yet, IMHO. The one thing that could take it to the next level would be to suggest going to Microsoft’s (company B) forum to provide feedback, since it’s their problem. I believe I found a thread on this issue on Microsoft’s forum.

https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-attachments-are-not-being-forwarded-from/230b65a5-6a9c-4fa0-978f-af3b249f0bae

TarHeelTech wrote:

Halliday, this is your best post yet, IMHO. The one thing that could take it to the next level would be to suggest going to Microsoft’s (company B) forum to provide feedback, since it’s their problem. I believe I found a thread on this issue on Microsoft’s forum.

https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-attachments-are-not-being-forwarded-from/230b65a5-6a9c-4fa0-978f-af3b249f0bae

I was hoping that people «could take it to the next level» for themselves. So, I’m glad you picked up on it, yourself.

(That Microsoft issue does seem to be related, but not truly the same issue, of course.)

Incidentally, just as using this forum to get Feedback to Apple is ill advised, I would expect the same to be true of the Microsoft fora.

Hence, just as it is far superior to provide Apple direct Feedback, through their designated Feedback mechanisms, I would expect providing Microsoft direct Feedback through their designated Feedback mechanisms would, likewise, be superior.

Is there actually a reply in any of these posts or are they all just questions that are never answered? Would like to know how to send a photo without it being embedded..... as does everyone else on this post it seems.

In addition to the workarounds that I mentioned in my last post to you, it's really important that you send a message to Apple asking the company to reverse the change it made to IOS 14.

An Apple senior manager confirmed to me that a change was made in IOS 14 that stopped people from being able to send emails as attachments through the mail app. Everybody is this thread is highly annoyed and frustrated with this change - which is why we're hoping a lot of people will contact Apple and ask it to reverse the change.

jocelyne195:

It’s just fine to do as madisonNYC has suggested.

However, the only true solution is to get the actual responsible company to correct their long neglected email client software.

After all, only that other company (the creator of the very tiny subset of email clients that exhibit the failing of disallowing users to perform bulk attachment operations [such as bulk-saves] based only upon their own internal code) has the ability to truly fix the issue (which resides within that very tiny subset of email clients).

Apple, unfortunately, cannot correct that software, since Apple doesn’t control that very tiny subset of email clients.

Hey Halliday, with all due respect, are you a gaslighting bot installed by apple? A simple yes or no answer will do. Please don't mention "a very tiny subset" of anything in your response.

Anyone else just tuning him out at this point?

Thank you everyone for answering and for these helpful solutions. I'm just figuring out how this forum works. I think writing to Apple is a good idea, but do they care? Sometimes I feel like we're just part of their ongoing experiments.... That said, in the larger scale of life these days, this is a small problem.

Welcome, areyouseriouslymakingmedothis, to Apple Support Communities!

I speak and write only the truth, to the very best of my ability.

I have no connection with Apple, other than being a user, like yourself and others, here.

I understand not wanting to believe what has been found to be the case (by others, and myself, over a month or two of research, starting back in September). It took even the best of us about a month or so to figure out the realities behind the circumstantial evidence, and the complaints of the users, here.

So. It is understandable that those that have not worked through all the evidence (including our various investigations) would have difficulty believing the results.

That’s the reason I have provided the definitive test people can use to find out what’s actually going on, for themselves.

jocelyne195 wrote:

Thank you everyone for answering and for these helpful solutions. … I think writing to Apple is a good idea, but do they care? … That said, in the larger scale of life these days, this is a small problem.

Yes. This «is a small problem», in the larger scheme of things.

Yes, «writing to Apple is a good idea», and I’m sure they do care. For instance, I have often received feedback, from Apple’s developers, when I have provided good bug reports to them.

Unfortunately, from the research, we found that there is little Apple can do to actually solve this issue, since the real issue is due to an email client (and its derivatives) that is the responsibility of a different company.

Yes, a senior Apple manager confirmed to me that Apple made a change in IOS 14 that stops people from being able to send pics as attachments using the mail app. Period. This is a fact.

I have two iphones right now - one that is on IOS 14 and one that isn't. The older one that's on IOS 12 still allows me to send pics as attachments. The IOS 14 one sends the pics embedded. Pretty straight forward.

So Apple is the only one that can fix this problem - if it chooses to reverse the change it made to IOS 14.

Indeed it does.

Also another way, if you have a non-Microsoft e-mail account, is to use that as the default sending address on your iPhone and send the photos to that, or any other non-Microsoft e-mail address. The photos are received as traditional attachments.

It’s evident that Apple either don’t monitor this or they don’t care. We’re now over six months on from this being reported. Since then we have had iOS updates featuring more emojis but little in terms of practical use.