Email photo as attachment, not embedded, in iOS 14

It’s evident that Apple either don’t monitor this or they don’t care. We’re now over six months on from this being reported. Since then we have had iOS updates featuring more emojis but little in terms of practical use.

Thanks for the tip about the HEIC/JPEG.

My company uses IBM Notes (no, not HCL, 9.0.1FP10...), and it's hard enough to just copy/paste text from emails on it. Viewing "embedded" photos the way the iPhone sends them is a nightmare, and I still have know idea how to convert those into an image file. The technique I described above was the only workaround I found to emailing pictures directly from my phone in a way that my colleagues would actually find usable.

tomjraymond:

Your company uses «IBM Notes» as your receiving email client?

Further. That is the old IBM version, rather than from the new owner of the code (HCL)?

I’m not familiar with that email client, nor do I know what its coding history is.

Does it ever have an option to save all attachments?

Don’t email Apple, they are apparently not reading those. Call them, talk to a live person, and let them know how this is affecting your company and your business.

Bad advice.

Apple reads as below as has been advised numerous times.

Feedback for Apple goes here >>> http://www.apple.com/feedback/

The phone advisors are not channels for Feedback. They provide technical support for issues with solutions.

They are not tracking "me too's"

It may make the caller feel better, but it's not how Apple asks for Feedback.

From Apple's home page.

https://www.apple.com/contact/

euro37 wrote:

I already wrote to that email address and got me nowhere. Talking to a live person, and then her manager, and she talking to the engineers, means at least 4 more people at apple are aware of the problem and how annoying it is to customers. So no, it is not bad advice. Call them!

I did not give you an email address. And that URL tells you up front there will be no response.

More people may be aware but they can't make change. Their recording of the issue is of no extra value than using the exact method Apple asks you to provide Feedback.

You are free to believe whatever you wish.

Hi all, I noticed my email asking to ignore Halliday has been deleted again like it has been for so many others.

If you filter out any posts that mention “tiny subset of email clients” as that is an absolute load of rubbish as if it was as such this thread would not exist

If you filter out any posts that mention “tiny subset of email clients” as that is an absolute load of rubbish as if it was as such this thread would not exist

and what conclusion can you you draw here?

which contributions violate the community terms, in the opinion of the hosts, and which don't?

not your task to manage the conversation.

Fair point LACAllen, I will take that on the chin.

I have seen a number of other people getting frustrated with the same response though it they are also having their posts deleted so as normal users, not IT experts, failing to communicate the basic fact that if I try to do this simple act on IOS13 or older it works but doesn’t on IOS14 therefore regardless of the technical details are we asking too much too see if it’s possible to go back to how it was ?

I have seen a number of other people getting frustrated with the same response though it they are also having their posts deleted so as normal users, not IT experts, failing to communicate the basic fact that if I try to do this simple act on IOS13 or older it works but doesn’t on IOS14 therefore regardless of the technical details are we asking too much too see if it’s possible to go back to how it was ?

Frustration does not alter reality.

The responses given are all we have. It is what it is and here is where you can provide feedback to Apple.

If Apple is to "fix" or "address" this issue, they will.

They will not announce it here. They will not debate it here.

It is well understood this approach is not popular. A strong sense of entitlement is displayed here quite often. This community is provided by Apple for a specific reason. It is not a complaint channel.

Demanding action and huffing and puffing is futile.

HI LACAllen

Is there anywhere that a community of actual users can collectively voice their concerns then ?

The concerns we had on here from Halliday were that it appeared the responses were automated and no-one was actually listening to us. Its not a personal attack but I take your points.

Please could you explain what you mean by

It is well understood this approach is not popular. A strong sense of entitlement is displayed here quite often. This community is provided by Apple for a specific reason. It is not a complaint channel.

Not popular with who, Apple ?

Kindest Regards

Martin

madisonNYC wrote:

Logically, wouldn't someone who actually owns an iphone have a more valid contribution to this thread than someone who admits he doesn't even own an iphone? Just asking.

This discussion stopped being about logic quite some time ago.

If logic prevailed, this discussion would be a few pages long and long dormant as logically, puffing up one's chest and "me-too'ing" is pointless.

It has become an emotional hot point.

If Apple is to pay a price for the dozens of disgruntled users here, they will. Even if the dozens here represent tens of 1000s out "there", it is still a small number of their user base.

Everyone seems to lose sight... Apple does as Apple sees fit to do. They stopped support for many seemingly perfectly good technologies over the years. Floppy drive. Firewire, Optical Disc Drives. and so on.

I am not defending Apple. Providing context.

Totally agree

And if people don't like it then they should just go and buy a different phone. Not the best attitude but as you say, they can do what they want.

I suppose what we were trying to highlight is that there is a lot of us on here not happy with this change and possible the Apple may care for their customer to investigate to see if this was an oversight on their part - it would be nice to know they had even looked at it rather than getting some random person without an iPhone to keep quoting "tiny subset" and all that.

Well fair play to Apple, lets just hope they don't ever become as complacent as Nokia

All the best

Mart

Is there anywhere that a community of actual users can collectively voice their concerns then ?

What part of the Feedback link provided here countless times does not fit that bill?

Feedback for Apple goes here >>> http://www.apple.com/feedback/

he concerns we had on here from Halliday were that it appeared the responses were automated and no-one was actually listening to us. Its not a personal attack but I take your points.

There are no bots. An assumption made in error by many. No bots are used here and no bot would form sentences like Halliday does. Halliday believes differently as is allowed.

And Halliday's offerings don't get removed by the hosts. Offerings mocking or attacking Halliday do.

It is well understood this approach is not popular. A strong sense of entitlement is displayed here quite often. This community is provided by Apple for a specific reason. It is not a complaint channel.

Not popular with who, Apple ?

Users who extend a conversation beyond its "logical' limits.

Who come back, page after page, demanding an answer from Apple. despite being told over and over Apple does not engage here.

There are users who sign in here, believing it's a chat service. They state a few words, wait 2 minutes, post again, wait another few minutes and then lose their mind because there has been no response.

I suppose what we were trying to highlight is that there is a lot of us on here not happy with this change and possible the Apple may care for their customer to investigate to see if this was an oversight on their part - it would be nice to know they had even looked at it rather than getting some random person without an iPhone to keep quoting "tiny subset" and all that.

This is well understood. We are not stupid.

But again... if one reads the terms of the community, which were agreed to by all of us, it is made clear this is a place to ask and have answered, technical support questions. Not a place to debate Apple policy or how Apple manages "things".

It can be accepted that the world is now full on TL'DR. However, when told that Apple will not engage here, users often attack and name call those of us trying to educate and provide context. They accuse us of being bots and/or cheerleaders.

If I’m deadly honest it’s a refreshing change to get some straight talking such as the words from you.

If from the outset someone had just said simply “Yes, Apple have made a change in IOS14 that now stops you doing what you want to do” rather than what appeared to be copied and pasted responses then I’m guessing all of the ranting would have ended long ago.

I now appreciate Apple are aware of it and may or may not do anything about it and if I don’t like it ... tough I guess.

My reference to somewhere that users could voice their opinion collectively, the link you suggested on allows individuals to communicate and not speak as a group so sorry if I was unclear on that.

What I’m getting at was the blaming of a “tiny subset of ......” just wound everyone up as it was in Apples power to fix, they just choose not to and that’s fair enough.

As customers we make our choices, whilst as a business of 115,000 users all on Outlook that is not something I can change but to remove iPhones from our list of corporate devices as it’s not fit for OUR purposes is our choice however a shame for Apple as the iPhone is a preference but not a necessity. As an insignificant user we were hoping to find a solution on this platform but sadly that’s not available this time