Face Id not working after iOS 14 update -iPhone X

Guys, I’ve tweeted about this exact same issue with a link to this thread. Many of you have started RT and commenting, I request you all to follow along in a hope of getting this issue acknowledged by apple.

https://twitter.com/sumeetbaghel5/status/1314115215630327808?s=21

Did you forget to include the link ?

Whether it’s a h/w issue or s/w, this is insane. We pay for quality not for issues, I’d be better off with a pixel 4a than spending money on a iPhone. Apple has stopped caring for their customers due to the massive increase in their revenue but they forget one thing, if the customers can get them to the top spot then they also have the power to bring them down.

I’ve even tweeted about this issue with a link to this thread and I request all of you to join by RT or commenting with a slight hope, the chances are slim but this is the best we can do.

https://twitter.com/sumeetbaghel5/status/1314115215630327808?s=21

i have same problem. iphone xs max 256gb reset multiple times, also taken in dfu and restored on ios 14.1 and 14.2 GM . nothing changed. portait mode semms to not work. face id not work. dot sensor seems off. cleared the phone also animoji track the movment correclty. All seems work

Okay I get that, so in my case and in a fair few others who have reset their Face ID, why would it not let us store a new FaceID? I am genuinely interested in your opinion as it would be good to go to Apple with some counter points for when they try to tell me its Hardware.

I would expect the software to act differently to a FaceID request and a portrait mode request. Yet portrait no longer works. My point is that, I can't remember the last time I used portrait but it was a while before I updated the software so I'm not sure I can rule out the reasoning in Kittell's post.

Face ID is not working on iPhone XR after the AUTO UPDATE and Reset is not doing the job.

why do an update that has this major flaw and then auto update on my phone ?

look forward to a quick and positive response

Thank you .

per wikipedia:

The Face ID hardware consists of a sensor with three modules; a dot projector that projects a grid of small infrareddots onto a user's face, a module called the flood illuminator that reads the resulting pattern and generates a 3D facial map, and an infrared camera which takes an infrared picture of the user. This map is compared with the registered face using a secure subsystem, and the user is authenticated if the two faces match sufficiently. The system can recognize faces with glasses, clothing, makeup, and facial hair, and adapts to changes in appearance over time

so i guess somehow they forgot to turn on the mapping...

This worked on my iPad but on the iPhone 11 Pro after 24 hours experienced the same issue again. Now on 14.2 but FaceID fails and on trying to reset it get same error Face ID not available try again later.

Confirming. Dot proyector isn’t working on mine. Started doing it suddenly. (Either last night or this morning, I only realised this morning because work had been crazy)

i haven’t done an update recently, I’m currently on iOS14.2

Same here..currently my ipXS is on ios 14.2..tried every step but it brought me to nothing..keep repeating to move higher and lower yet nothing happens until it said “Face ID is not available now. Please try again later.”😑

I hate you APPLE. I’ve had iOS 14.2 installed on Xs Max since it arrived..and only today..weeks later..did I acquire this very same issue. Looks like you’ll have to focus on some of these older models in your updates or you can just shove it. I’ve been a loyal customer since 2011. This is UNEXEPTABLE!!!!!!!!!!!!!!!!!!!!!

Are you kidding me?! They aren’t even going to trying making an update??! Apple is starting to **** me off with all of this slowing down phones and messing up peoples working phones when they bring out new ones.

Same problem with iPhone12 pro [14.2.1].

I don't know whether it is the system version cause, It happened in a sudden.

My another iPhone Xs [13.6] also not sensitive with face id these days?

Hope can fix it ASAP.

I recall having seen somewhere a post where someone was able to go back to iOS 13.7 and got it to work again. I just don't know how. And a apple repair specialist here keeps telling me Apple broke the option to go back to 13.7.........

Hi Uygar73,

many thanks for your reply.

I did as you suggested and did overcome the first problem: I was able to set up Face ID ( I had disabled it in order to re-do it but was never able to get it back to working) without the error message that I have to wait until the phone has cooled down. So I thought the problem is solved. But the moment I switched on Face ID for my phone I was told Face ID is not set up. So I went to the set up of Face ID and now get again the message Face ID cannot be set up I have to wait until the phone has cooled down. The phone is at normal room temperature.

So unfortunately this did not solve the problem on my phone but thanks much for the reply and suggestion. It may work for others.

They settled a class action on a similar issue where they admitted or got caught doing these things to sell new phones: they fines them 500,000.000.00 which is only 25.00 per person they owe because of the suit. That’s pennies. Plus they recovered by excluding the chargers and advertising it’s being green when it’s green in the pocket of shareholders. They will not be effected or blink and eye because they own stock in electronics and glass that go into other phones. I enjoy my product less because of this and agree to keep it as longgggg as I possibly can. Pathetic = Apple in my opinion.