iOS 14: Wrong Caller ID on Incoming Call

Seriously apple, Post updation to ios 14, I am getting wrong contact information during incoming call’s. sometime it shows some random wats app contact some time zoom or just number with no contact name despite contact is saved on my phone. Very very serious issue, could you guys please fix this asap. Thank you.

I am having the same problem of the wrong caller ID on my iphone 11. I am shocked at this error

Additionally, the screen light does not light when a notification is being received. This happens intermittently.

I faced the same issue, i got a direct call but it was showing WhatsApp call and it was showing the name of friend sitting next to me, i asked why he is calling me he said he is not, i showed him my phone saying you are calling me, he showed his phone that he is not, then k answered the call out of curiosity and found that’s my colleague calling me that too on direct line. This is some serious issue.

I still think it is a time problem... (ok it shouldnt happen so its a bug) but since i did what the guý a the apple store told me to do.. it is gone (could be a coincidence) i set the time on automatic and activated the tracking services (that i had on off) and then activated the automatic timezone... i then rebooted the phone and it didnt occur since.

He thinks the bug occurs when your phone time is not the same as the network time.. so it takes the callerid that is closest.. and that would be the last caller.

but hey.. maybe it stopped hapening on my phone as a coincidence.. i do hope they will fix the bug, because i want to turn the tracking services off again.

Luc

Hi Luc, in my case, is definitely not a time issue. I have AUTOMATIC TIMEZONE and automatic date/time and I checked my time and is OK up to the second. Also, this morning I had the issue with the last call I did last night... almost 9 hours later. Also, for me, it has been very random. Didn't had the issue for 4 consecutive days and today I experience the problem 4 or 5 times... I hope 14.1 fix the issue.

I contacted Apple this morning and the tech advised that it’s an issue with WhatsApp not being configured to the new iOS update. They shifted the blame to WhatsApp so I emailed WhatsApp regarding the issue and waiting to hear back.

This is the message I received from WhatsApp regarding the issue..

Hi,

Thanks for your message. 

Sorry for the inconvenience. We are aware of the issue and we are working on fixing it in a future update of WhatsApp. Unfortunately, we can't comment on any future release dates at this time.

Same peoblem here too !!! I cant beleive apple is bot taking caare of this . Dont forget that the main feature of the iphone is the phone . And that is the basic . Its about time this big gets fixed its really annoying

It happened with facebook messenger as well, where I received a call from facebook messenger and it turned out that the call was from someone else on whatsapp, this happened after restarting my iphone and turning ID caller off and on, but the solution seems to be temporary.

Latest update from my side. I thought I solved the issue via the Apple support but I did not, unfortunately the origin of the issue was not clear. Now, after many test I carried out, I think the issue is that after a whatsapp call or a skype call (to me it happens with skype) when someone calls you again, the iphone shows the caller ID of the last person you called on Whatsapp or Skype.

If you "kill" the app in the background immediately, then the problem looks gone. I called myself from another phone and funny was that on my apple watch it was showing me the right ID caller, while on the iphone it was showing me the last person I called on Skype. When i killed the skype app then I got the right caller ID. So, mine is not a fix, just a work around :(

Anyone with any update on this would be appreciated.

I thought it was nice that my mum was calling. Turned out it was the food delivery guy who was angry that due to renovation work the door bell outside the apartment building is not working.

iOS14....

Just happened to me today for the first time today. A client (voice) called outside office hours, but the ID was from a relative's WhatsApp account, and you know how you tailor your intro/voice based on who's calling?

Yeah, that was incredibly awkward hearing my client's voice in response!

Pretty mad at Apple right now.

in my case it is picking up the last call I made. So if I called my mother, then the next call will show up as if my mother is calling me.

at times it will show calls at the same time.

Apple your quality testing has gone down the drain- fix it.

I also have this problem. Fully updated iOS running on an iPhone 8. Incoming calls will show up as the last person I called on Google Duo.

This is really annoying and creates confusion as I have received calls expecting them to be my mom, when they turned out to be a colleague or my boss (or someone I’ve been avoiding!).

Exactly, same here. I called apple and nothing was solved. They are not aware of the bug, as they told me to call my network operator as they think it’s the cause of the problem. But it’s not. The problem is not the network, the problem is the phone/apps.

The only solution I found by myself: kill the app responsible (e.g. Skype/whatsapp) after using it.

14.1 didn’t solve because they are not aware of the bug. Maybe also you guys try to call them or chat with the support? Then the issue gets more importance.