You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 14 / Watch OS 7 Fitness and Health Apps issues

So, I have a couple of big issues with Apple Watch (Watch OS 7) and iPhone (iOS 14) and the Fitness and Health Apps:

  1. Workouts that I record on watch don’t transfer to iPhone Health App anymore. The rings in Fitness App on iPhone do reflect the workout, but the workouts themselves don’t show up anymore. Worked perfectly in iOS 13, function is dead since update to iOS 14.
  2. Fitness App on iPhone does not correctly sync to Health App on iPhone anymore in iOS 14. Example, steps at the end of the day in Healt App on iPhone are 30 to 50% below what Fitness App on same iPhone shows (Fitness App on iPhone though is in line with Fitness App on Apple Watch).
  3. Fitness App on iPhone shows wrong information. Example, I have Stand goal now at 10 of 12 hours which Fitness App on iPhone Shows correctly, however only 7 of the turquoise bars are highlighted.
  4. In iOS 13, resting energy was estimated and recorded in Health even if Apple watch was not worn, eg at night. In iOS 14, Health records resting energy only when watch is worn, which results in a wrong overall number for the day (this causes other apps like LoseIt to work incorrectly).

Anybody else with similar issues?

iPhone XR

Posted on Sep 20, 2020 12:12 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2020 6:53 AM

Problem number 1 and 3 have been happening for me as well. Support said they're looking into it. For me, it started with my walking/running path location not showing up with my workout in my fitness app and then evolved into workouts no longer syncing with my phone at all. Pairing and repairing didn't help at *all* and made the issue worse.

Similar questions

173 replies

Sep 24, 2020 7:30 PM in response to ERHAU175

Same thing happened to me. My watch was tracking my fitness but none of it was recording on my phone. In fact, the app wasn’t showing any signs of movement and erased past data after updating to ios14. I have an iPhone 11 and a Series 3 watch. Restarted both devices with no luck. Tried unpairing them, which didn’t work... until it did. Then I couldn’t get them to repair together. Nothing worked so eventually I factory reset my phone. Now the watch is connected but I STILL am not seeing my fitness tracking from the past 3 months? Plus, all my messages prior to the factory reset are gone. I’d argue the situation is worsen Both devices are new, the phone not being more than a month old and the watch not more than 3 and a half months old. No idea why this happened!!

Sep 25, 2020 4:31 AM in response to ERHAU175

I had these issues but now I seem to have fixed the first issue of no workouts syncing (Series 5 watch watchOS 7.0.1 and iPhone 8 iOS 14.0.1).


On my apple watch I erased everything (on the watch: Settings/General/Reset/Erase All Content and Settings), then synced back to the backup (it seems to backup automatically on reset).


Now workouts on the watch seem to show up in the Fitness App. I'm yet to venture out running to test the map though.

Sep 26, 2020 11:12 AM in response to ERHAU175

Much the same issues. Workouts seem to record correctly on watch, but the data (even stand data) makes it to the phone only in bits (lots of holes in the data). My sleep app (Autosleep) has stopped working because the phone does not receive all heart rate updates. My watch will no longer unlock my MBP; says it cannot communicate with the watch.


14.01/7.01; latest Catalina.


No amount of reset/reboot/re-pairing as new watch, etc. has helped.


Really frustrated; this was all working great b4 14/7

Sep 27, 2020 6:31 AM in response to evw93

It's a pity that Apple didn't sort this out with all the IOS 14 betas they put out

Lately Apple seem to be following Windows of old e.g. release buggy software and let the poor unfortunate customers do the testing for them. Saves them lots of money which is the name of the game. Infuriating indeed, I've always updated when software updates come out but I think from now on I'll wait until at least 5 or 6 updates are released, by that time hopefully they'll have ironed out all the bugs.

It's no what I expect from Apple, we pay a big premium when purchasing the hardware and deserve better

Sep 27, 2020 8:54 AM in response to ERHAU175

I have now unpaired my watch and re-paired it as a new watch (not restored from backup), running the public beta of watchos 7.1.


No improvements at all as far as I can see.


I have also noticed that if I go check all data for heartrates in the Health app on my phone, for a fraction of a second it shows me values from the most recent days. However, after a very short moment this changes so that it shows values from 2017 (and older if I scroll down).


It’s beyond me how Apple could make this version pass through all beta phases into a final release.

Sep 27, 2020 1:30 PM in response to ERHAU175

Yea, looks like Apple is using it's customers to find the bugs for them. Thought it would have been fixed in 7.0.1 but no dice. They said that there were some bug fixes but obviously they hadn't found this one. Maybe their beta testers are couch potatoes ...... otherwise surely someone who uses it for workouts would have picked it up.

Hopefully they'll have it sorted in the next update ..... fingers crossed

Sep 28, 2020 12:29 AM in response to tom164

I got map data on workouts working again on new runs! On my iPhone 8 I erased All content and Settings and setup the phone again from an iCloud backup (I also enabled High Heart Rate Notifications and Irregular Rhythm Notifications for the **** of it). I also un-paired and re-paired my watch a few times before, but that didn't seem to make a difference.


But still no map data on any old runs, only the start point as before reset.

Sep 28, 2020 3:57 AM in response to ERHAU175

I concur with the user above I have upgraded my phone iPhone to iOS 14.01and my I watch 5 to the very latest iOS and I have the same issues. It also seems to have broken a third party nutrition app I use in terms of reporting workouts and active energy.


The watch and iPhone on the previous iOS were working very well. We have gone backwards Apple please can you fix.

iOS 14 / Watch OS 7 Fitness and Health Apps issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.