iOS 14 / Watch OS 7 Fitness and Health Apps issues

My sync issues with my steps and workouts are fixed going forward with 14.2. It did not fix my history, but I guess glad that all is working now going forward.

I also backed up and restored. Everything is working now.

Hi all,

Yesterday I erased and restored both my iPhone 11 Pro and my Apple Watch series 5. As a result i lost all my fitness and activity data :( I didn't notice any immediate fixes but today I recalibrated the workout tracking, did a HIIT workout and a 5KM run. I'm happy to report the fitness app is tracking HR data and reporting on this for each of these workouts.

The ECG app/feature is STILL completely nonfunctional, so if anyone has a fix for that please let me know.

All the best.

I called again yesterday and they said they are aware of the problem but don’t have a time frame on a fix. They recommended going back to IOS 13 and gave me instructions. Unfortunately, I don’t have a “profiles and device management tab” because whatever I need has never been installed on my phone. I unpaired my watch and reset it (Apple’s recommendation) and now cannot pair my watch with my phone. I’m super frustrated!

I had to call Apple in the end. My issues are all sorted now as they talked me through a reset. However it has lost historical data so bit sad about that. All my Strava data is saved tho. Good luck everyone so frustrating

Problem number 1 and 3 have been happening for me as well. Support said they're looking into it. For me, it started with my walking/running path location not showing up with my workout in my fitness app and then evolved into workouts no longer syncing with my phone at all. Pairing and repairing didn't help at *all* and made the issue worse.

This is a great point Nathan. In fact, the developer of the AutoSleep app (a very popular sleep tracking tool) has a great blog post on this topic. Apparently, only about 10% of users are experiencing these issues.

http://autosleep.tantsissa.com/ios14hrbug

Just read this.

https://www.macrumors.com/2020/09/30/apple-watch-iphone-battery-drain-gps/?fbclid=IwAR2UzCgm4EJeDlb9ks-ncYz1R4jmkqUkweVDbCg0f8TR_U181fD4EX28U8w

This might be a solution? At the very least apple acknowledges the problems. I’ve tried everything except restoring iPhone from back up. Going to do this today and will let you know if it was successful.

Back up your phone to the cloud, unpair your watch, then reset your phone to factory settings. Then you’ll set up your phone with the backup, pair your watch, and hopefully everything will work properly again.

I have tried the restore (as I stated earlier). I know a lot of people are worried that their data has been lost, I don't think this is the case. I think all the data is still there, Apple just has a bug in how it processes that data and displays it to the user. My iPhone does not display all the Heart Rate data on the phone in the graph, but when I look at the physical data it does briefly display it, which tells me the data is there, just not in a format iOS 14 can process.

I have a old Gen 2 Apple Watch and what my iPhone Activity app says I have, is what the watch says. I have noticed it takes it a bit to update on the iPhone (sometimes up to a minute before it shows the same on the phone as it does the watch). I have the activity widget set up on my home screen, if I want to see the most accurate and up to date info on that widget I have to click it and make it go to the app to refresh. I know it's a little bit of a pain, but the more the phone has to do in the background the more power it takes. I'm fine with the sync time between the watch and the app, and if I want to see "accurate" or "real time" measurements I would end up going to the Activity App anyway.

Just my 2 cents ....

I have finally got all issues sorted, but had to get a call from apple to sort. I have lost data, but at least it is all working as it should, including resting energy which was way off! Good luck and get Apple to call you to sort

no, my fault, the link above contains a right parenthesis - try this one: https://support.apple.com/en-au/HT211865

When I went into try some of the fixes I found this issue.

in Activity App under Walking and Running Distance then go to Data sources and access when I go to the sources my Apple Watch it starts out showing the current date and steps and then goes back to steps from 2019.... Changes right before my eyes.

Other issue also but steps and active calories seems to be worst.

I’m having problems too, my steps on health are so out to activity. I manually added to health and it added to activity. I un paired re paired. Did an update yesterday for bug fixes and it’s still happening

I have the same issues mentioned here, a lot of workouts don’t show up, and when they do there is no map data and no heart rate. My Apple Watch 5 is updated to 7.1 and my iPhone 11 is updated to 14.1. Unpairing didn’t work either.