iOS 14 / Watch OS 7 Fitness and Health Apps issues

So, I have a couple of big issues with Apple Watch (Watch OS 7) and iPhone (iOS 14) and the Fitness and Health Apps:

  1. Workouts that I record on watch don’t transfer to iPhone Health App anymore. The rings in Fitness App on iPhone do reflect the workout, but the workouts themselves don’t show up anymore. Worked perfectly in iOS 13, function is dead since update to iOS 14.
  2. Fitness App on iPhone does not correctly sync to Health App on iPhone anymore in iOS 14. Example, steps at the end of the day in Healt App on iPhone are 30 to 50% below what Fitness App on same iPhone shows (Fitness App on iPhone though is in line with Fitness App on Apple Watch).
  3. Fitness App on iPhone shows wrong information. Example, I have Stand goal now at 10 of 12 hours which Fitness App on iPhone Shows correctly, however only 7 of the turquoise bars are highlighted.
  4. In iOS 13, resting energy was estimated and recorded in Health even if Apple watch was not worn, eg at night. In iOS 14, Health records resting energy only when watch is worn, which results in a wrong overall number for the day (this causes other apps like LoseIt to work incorrectly).

Anybody else with similar issues?

iPhone XR

Posted on Sep 20, 2020 12:12 PM

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Question marked as Top-ranking reply

Posted on Oct 1, 2020 4:22 PM

So this appears to be the official solution for now:


https://support.apple.com/en-us/HT211865


I did the entire reset of both my iPhone and Apple Watch as detailed above. As time consuming and inconvenient as it is, it appears to have corrected all of the issues I had with the flow of health data from my watch to my health app and onward to other apps such as LoseIt and AutoSleep.

Similar questions

173 replies

Oct 6, 2020 4:54 AM in response to vibe4film

It is on Apple to fix this bug. I'm going to wait until they release a fix.

Many report losing all their routes under 13, some don't and get past maps under 13 so seems it's a bit of a lottery. For that reason I'm not for the wiping phone and watch.

From now on I'll never trust an Apple update, I will wait for 15 until at least 15.5 when it should be stable.

Of late Apple seems to be using their customers as the beta testers.

In the past companies like Microsoft used to sub contract testing to companies before launching to see if they could find any bugs which they frequently did. Of course that costs money and Apple don't seem to want to spend money.

To get 13 bug free it took best part of a year and 10+ 'updates'.

Wouldn't have happened in Steve Jobs days, if it did those responsible would be fired

Oct 12, 2020 6:25 AM in response to ERHAU175

This is the same thing that happened for me. Things appear to be back to normal and are tracking correctly now, but all my previous runs no longer have their GPS maps. This is the downside of having one company manage a lot of your data. I'm annoyed to have lost my running routes, but it's not critical data to me. It might be to other people, though, and it makes you worry about iCloud in general. Whereas if I was just storing everything in Runkeeper, and Runkeeper started having issues, I could just easily switch to another app and not worry about the rest of my data.

Oct 14, 2020 11:42 AM in response to ERHAU175

With 2+ years of user experience, it’s clear something went off the rails on recording exercise inputs with Series 3 watch and OS 7. The exercise ring reports a third of the level previously reported. Checking Health and Activity apps on the iPhone X reveals inconsistencies in the data captured compared to the exercise level reported on the rings.


I have implemented the suggested fixes, resets,etc. several times to no avail.

Its time for Apple to step up and repair this.

Apple is still selling Series 3!


Oct 21, 2020 9:17 AM in response to evo1974

I updated yesterday and same issues overnight, I.e. not tracking sleep and not syncing between fitness and health. Repaired for probably the 8th time and no change after the update either.


Super frustrating. Can no longer recommend an apple product if it takes more than 5 weeks to rectify an issue that makes the device no longer fit for purpose. premium product at a premium price with poor service is not really acceptable.

Oct 23, 2020 2:08 PM in response to MayoTom

I made the mistake of upgrading to 14.1, in the hope that this would fix the issues and instead this has made it worse. I even tried unpairing the watch, which has now lost the workout that i have done today. As mentioned above, instead of fixing the problem, it’s made it worse. Quite frustrating, as this is now going to lose me points with my Vitality membership. Apple really need to to better testing/QA before pushing out these updates.

Oct 26, 2020 12:00 AM in response to D4maja

Update: After using for a few days now, IOS 14.1, I can confirm that this is well and truly broken. Although it seemed that a setting was reset on the tracking was the resolution, this is now not the case. This update has made it worse. When I do workouts, they appear on the watch Activity app but not on the phone Activity app. I did get a 29 minute workout to appear, but over a 2-hour workout didn’t. And also the sync of steps between the Health app and Activity app are way out. It’s times like this you works suggest going back to IOS 13 version that was working just fine (at least compared to this). Is also very strange that this happens on my pairing, but other friends are ok.

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iOS 14 / Watch OS 7 Fitness and Health Apps issues

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