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iOS 14 / Watch OS 7 Fitness and Health Apps issues

So, I have a couple of big issues with Apple Watch (Watch OS 7) and iPhone (iOS 14) and the Fitness and Health Apps:

  1. Workouts that I record on watch don’t transfer to iPhone Health App anymore. The rings in Fitness App on iPhone do reflect the workout, but the workouts themselves don’t show up anymore. Worked perfectly in iOS 13, function is dead since update to iOS 14.
  2. Fitness App on iPhone does not correctly sync to Health App on iPhone anymore in iOS 14. Example, steps at the end of the day in Healt App on iPhone are 30 to 50% below what Fitness App on same iPhone shows (Fitness App on iPhone though is in line with Fitness App on Apple Watch).
  3. Fitness App on iPhone shows wrong information. Example, I have Stand goal now at 10 of 12 hours which Fitness App on iPhone Shows correctly, however only 7 of the turquoise bars are highlighted.
  4. In iOS 13, resting energy was estimated and recorded in Health even if Apple watch was not worn, eg at night. In iOS 14, Health records resting energy only when watch is worn, which results in a wrong overall number for the day (this causes other apps like LoseIt to work incorrectly).

Anybody else with similar issues?

iPhone XR

Posted on Sep 20, 2020 12:12 PM

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Question marked as Top-ranking reply

Posted on Sep 21, 2020 6:53 AM

Problem number 1 and 3 have been happening for me as well. Support said they're looking into it. For me, it started with my walking/running path location not showing up with my workout in my fitness app and then evolved into workouts no longer syncing with my phone at all. Pairing and repairing didn't help at *all* and made the issue worse.

Similar questions

173 replies

Oct 2, 2020 11:02 AM in response to ERHAU175

I too have this issue. I have a iPhone 11 that is on iOS 14.0.1 and a Gen 2 Apple Watch on Watch OS 6.2.8. I've noticed that the Activity App on the iPhone does not track my routes when taking a walk, nor does it show the heart rate chart. Looking in the Health App it does not show all my Heart Rate data. Trying to look at a Year's worth of data, nothing shows up. Going down and looking at all data, it shows all the data points briefly, then disappears and only shows me some data points way back in 2017 and 2015.


I tried the backup your phone, then erase both the phone and the Apple Watch, then restore. That did not work.

Oct 4, 2020 7:35 AM in response to Nathan Ingraham

Same here, backup and restore for both watch and iPhone resolved the sync-issues. However, same as with you, all past GPS routes are gone - even for hiking/ biking / running that occurred under iOS 13 way back when.


Apple, that’s not cool!


Now that raises the question if iCloud is a safe storage place. I have all my pictures there and only there! Have to think of a backup strategy now ...

Oct 4, 2020 11:18 AM in response to Dknn2

Reset to Factory settings is the catch all, Hail Mary suggestion for just about any situation. It’s the thing Support suggests when they run out of ideas. “Start from scratch and maybe it’ll work.”


People are concerned about further unintended consequences, such as losing all or part of their data. It shouldn’t be on the user to have to undo what Apple suggested we do to our phones. It’s on Apple to fix it.

Oct 6, 2020 4:54 AM in response to vibe4film

It is on Apple to fix this bug. I'm going to wait until they release a fix.

Many report losing all their routes under 13, some don't and get past maps under 13 so seems it's a bit of a lottery. For that reason I'm not for the wiping phone and watch.

From now on I'll never trust an Apple update, I will wait for 15 until at least 15.5 when it should be stable.

Of late Apple seems to be using their customers as the beta testers.

In the past companies like Microsoft used to sub contract testing to companies before launching to see if they could find any bugs which they frequently did. Of course that costs money and Apple don't seem to want to spend money.

To get 13 bug free it took best part of a year and 10+ 'updates'.

Wouldn't have happened in Steve Jobs days, if it did those responsible would be fired

Oct 9, 2020 8:35 AM in response to DarrenG7480

Yup, did the complete iPhone/Watch erase and reinstall. Everything appeared well, maps now showing up, but over two subsequent days it has dropped 2 workouts from the red ring. The exercise minutes are correct and if you look at calorie totals in Health they appear correct. I hope this gets fixed fast. The main reason I have the Apple Watch is for fitness

Oct 12, 2020 6:22 AM in response to Apple Pro 22

Hi! So, I went through the pain of wiping both phone and watch and then setting up new from backup and pairing watch again. That solved all of the watch to phone connectivity issues and the sync issues between Fitness App and Health App.

However, I lost all recorded paths from all previous outdoor workouts including those from way back before the iOS 14 update. I have mixed emotions about this, as this basically means that Apple lost iCloud data and I have my documents and photos there as well.

Oct 12, 2020 6:23 AM in response to Apple Pro 22

I personally haven't had any luck after multiple tries at backing up and restoring.

My workouts still only show up on my phone sporadically, and none of the steps, resting energy or sleep seems to work as it once did.

Even stand hours are all messed up, on my watch I've logged stand hours for 9-10 consecutive hours, but looking at it on my phone it doesn't reflect the same as the watch.

Oct 12, 2020 6:25 AM in response to ERHAU175

This is the same thing that happened for me. Things appear to be back to normal and are tracking correctly now, but all my previous runs no longer have their GPS maps. This is the downside of having one company manage a lot of your data. I'm annoyed to have lost my running routes, but it's not critical data to me. It might be to other people, though, and it makes you worry about iCloud in general. Whereas if I was just storing everything in Runkeeper, and Runkeeper started having issues, I could just easily switch to another app and not worry about the rest of my data.

Oct 12, 2020 6:40 AM in response to Nathan Ingraham

I have tried the restore (as I stated earlier). I know a lot of people are worried that their data has been lost, I don't think this is the case. I think all the data is still there, Apple just has a bug in how it processes that data and displays it to the user. My iPhone does not display all the Heart Rate data on the phone in the graph, but when I look at the physical data it does briefly display it, which tells me the data is there, just not in a format iOS 14 can process.


I have a old Gen 2 Apple Watch and what my iPhone Activity app says I have, is what the watch says. I have noticed it takes it a bit to update on the iPhone (sometimes up to a minute before it shows the same on the phone as it does the watch). I have the activity widget set up on my home screen, if I want to see the most accurate and up to date info on that widget I have to click it and make it go to the app to refresh. I know it's a little bit of a pain, but the more the phone has to do in the background the more power it takes. I'm fine with the sync time between the watch and the app, and if I want to see "accurate" or "real time" measurements I would end up going to the Activity App anyway.


Just my 2 cents ....

iOS 14 / Watch OS 7 Fitness and Health Apps issues

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