iPhone volume low on calls

Oh wow, how basic but it worked. I didn’t even realize there was a little speaker that had holes where the ear phone is. I scraped it and wiped it and I can hear again. I’ve been trying everything I read here! Thanks

Ok, I have to admit, at first sight it did look clean and I didn’t believe this would solve the problem, but I had to try it. after cleaning it with a dry Q-tip it worked. While I was dialing into my voicemail box, I could hear the volume was increasing as I wiped.

thanks a lot:)

I have reset phone, check sound setting. iPhone is updated. Nothing dirty or damaged.

This happens anytime I am using the phone for a call. Speaker is ok, using the airpods works fine. Otherwise I can not hear anyone on a phone call.

I purchased this phone a year ago (pre-iOS 14) and all worked fine. I believe it is in some configuration update.

The speaker is not damaged in any way.

I am also having this issue. iPhone XS Max.

I’ve tried every solution I could find researching this issue online. Every setting change known to man!. AND physically cleaned it.

Still have call volume like an 80 year old would hear.

Nothing has fixed it!

I’m using IPhone XS Max updated to iOS 14.4.2

Phone call volume at ear is very low.

If use AirPod or turn on Speaker volume is good. I believe this is due to IOS issue . Please kindly get it resolved ASAP

Having this same issue. Have tried all trouble shooting. Apple support blames carrier and carrier blames apple. I had this same issue with last phone did apple update loss volume in call speaker never was resolved. I had to get a new phone same thing now did last update and lossed almost all call volume unless it's on speaker or Bluetooth. It's funny that everytime it happens it's when my apple warranty has recently expired. A new phone seems to be the resolution and unfortunately this will probably be the time apple looses me to Android.

My iphone 8 with ios 14 has low volume on phone calls even with the volume settings at maximum. I have started to put phone calls on speaker so I can mitigate this issue. I have tried a reset, cleaning the headpiece, but no luck. Anyone have any other suggestions.

Me too having the same issue with xr for a few months now tried all trouble shooting. I refuse to purchase a new phone so I've been dealing with having to use speaker or airpods. Apple blames my carrier service and my carrier service blames apple.

I received a used IPhone XR from Gazelle. It is running IOS 14.5. Just as others have reported, the voice on an incoming phone call is barely audible unless I use the speaker phone. The volume is maxed and I have tried most of the suggestion, except for a reset. I previously had a 6s which was running some version of 14 and I did not have this problem. Music and other audio through speakers works fine. I am hearing that Apple blames the carriers and there is no known definitive fix for this. Any more information about what to expect ? I was getting ready to contact Gazelle about either a replacement or to report that they hadn’t fully tested this phone. Then I read this forum.

Very frustrating. The reset didn't help me with my iPhone 8 but I guess you could try it. Others have said Apple blames the carriers (I have Consumer Cellular/AT&T) for this problem, which seems like a total cop out. It would be nice to have a fix but I have gotten used to using the speaker when I make calls. Fortunately, I don't call much, usually text or use messenger.

It’s simply unacceptable. I primarily need a mobile phone to be... a phone! Anything else is a bonus. If I’m paying nearly £1000 for said phone, it had better make very clear phone calls.

Blaming the carrier? So the logic is that carriers all over the world (I’m in the U.K.) suddenly decided to drastically lower call volume exactly corresponding to when individual users upgraded certain handsets to iOS14? Doesn’t sound credible, in my opinion at least.

I am facing the same issue. I am using iPhone 11 pro-MAX 256 GB; the sound was all ok before iOS 14.5.1. Know I can't seem to hear anything on my phone. The volume over the speaker is all ok, but via a normal call speaker, it's very low. I tried the solutions mentioned above, but the results in the same.

For me, the call speaker volume is very low, but when put on speaker, it's fine; using my AirPods pro, it's fine and even tried it with a wired headphone, and it's working fine. The issue is persistent with the call speaker.

Apple help with this issue.

I’m having the same problem and ive tried everything to fix it. At first I thought it was just my phone and it was broken but i started looking it up and I realized everyone is having this problem. Has anyone found a way to fix it? Please fix this apple!!

So will Apple acknowledge this and rectify this issue? It's very frustrating. I literally cannot attend any calls privately and have to be on speakerphone or carry the headphones with me all the time; that itself an inconvenience.

So is Apple just going to not acknowledge that their thousand dollar phones don’t successfully do the ONE main thing a phone is supposed to do??? This is infuriating. I never thought I’d switch from an iPhone but not being able to use my phone as a PHONE is absolutely ridiculous. The first post from this thread is from September 2020 so clearly this isn’t a priority to Apple.