Airpod Mic not working properly after IOS 14 update

Have the same issue with 2 pairs of AirPods 2. It seems like 3A283 firmware just killed the microphones.

MEANWHILE, if I knock the mic hardly with my finger IT STARTS working for a whole. You can test it in native dictaphone app.

There os no Apple Store in Ukraine to go to and all official services jus rejected my request for warranty service.

I believe Apple should firmware fix as far it is just stolen couple of hundreds dollars from our pockets.

Totally frustrating.

I’ve just submitted a product feedback report detailing the bug to Apple, with a link to this thread. I would encourage everyone having the same issues to also file one. The more people reporting it, the better.

https://www.apple.com/feedback/

• That link above is just maddening. "Avoid using your wireless devices near common sources of interference, such as power cables, microwave ovens, fluorescent lights, wireless video cameras, and cordless phones.." Seriously? So basically, go hang out in the woods off the grid to try to solve the problem of why my aipods mic doesn't work? I noticed abruptly about 2 weeks ago that people wouldn't hear me, on any of my devices. I can hear crystal clear, but the mic isn't working.

My wife is having the same issue after updating her phone. Can we get an official response?

It’s frustrating this is clearly linked to the update.

Hi VaraujoREC,

We understand that your AirPods microphones aren't working as expected when used with your iPhone, and we can certainly take a closer look. It sounds like you've already done a lot of great troubleshooting already. Since the AirPods are working as expected with your MacBook, we'd like to focus on your iPhone for now. To get started, can you let us know which firmware version is currently installed on your AirPods when they're connected? To find the firmware version, you'll want to place the AirPods in your ears, then tap the Settings app > General > About > AirPods on your iPhone. The information we're looking for is next to "Firmware Version".

The steps below may also help with eliminating Bluetooth interference between your iPhone and your AirPods as well.

Resolve Wi-Fi and Bluetooth issues caused by wireless interference

Please let us know if these steps help, or if you have any other questions.

Cheers!

VaraujoREC,

These are excellent details, and help us further isolate the problem to the phone. By chance, do you have another pair of headphones with a microphone that you could use to test? We'd like to see if they work as expected. If not, your iPhone may need service and you'll want to reach out to Apple Support using the following link to look into your options with you.

Contact Apple Support

Best regards!

Same issue.

• Airpods 2.
• Bought in April 2020.
• The microphone stopped working around January 2021.
• Forget device and reconnect fixes the issue temporarily (about 15 min).
• Same thing on iPhone 11 and MB Air 2020.

Hi VaraujoREC,

You're very welcome! From this information, it looks like we are working with AirPods (1st Generation) and the most recent version of firmware available for them. If you open the Settings app > Battery > Battery Health screen on your iPhone, what do you see there next to Maximum Capacity? If there is a low power supply from either the iPhone or the AirPods, it can affect the signal strength; since the AirPods are working okay with the Mac, we'd like to take a closer look at the power level on your iPhone.

Thanks!

Hello I’ve been reading this post after I got a brand new iPhone 11 Pro Max and found my also brand new never used, Apple AirPods Microphone not working I tested it on the voice memo in with a phone call and it works fine. It’s only in messages were the microphone does not work when I press to do the voice to text

I am having the same issue with my first GEN AirPods Mike not working ever since the new iOS update on my iPhone. They were working just fine before and suddenly not working anymore I can hear just fine but I cannot speak using them. I’ve tried forgetting and redoing them the firmware is up-to-date. I’ve done the Wi-Fi Bluetooth recommendation as well and they still do not work

I have been going nuts for 1 week trying to figure out why the mic suddenly stopped working. One trip to genius bar and it worked for one call thus thought it was fixed. Got home and problem reoccurred and 2 chat attempts and nada. AirPods are just over 1 year old so out of warranty. So frustrating but relieved that this appears to be a problem for several.

Apple is saying I need new airpods since Genius bar and 2 chat sessions can't fix the issue. I will be beyond upset if this is being caused by the update to the IOS because I am buying new airpods on Friday. I need my airpods working.

I am having the same issue... iPhone Pro Max IOS 14.2. Airpods 2nd version, firmware Version 1A673. Just received then today 11/25/20, They pair to both my Mac Book Pro and my iPhone, however, there is no sound from either the Mac Book Pro or the iPhone Pro Max. All other functions on the Airpods work just no sounds.