Airpod Mic not working properly after IOS 14 update

My AirPod mic it’s not working properly after IOS 14 update on phone calls, WhatsApp calls and audio recordings.

i’d done resets of AirPod, forgot and sync again, everything I found on the web, therefore do not solve the situation.


I tried the AirPod on my MacBook and it’s working very good without any issues.


I have IOS 14.0.1 already and all apps updated.


Somebody know any solution?

Posted on Sep 24, 2020 8:22 PM

Reply
101 replies

Oct 1, 2020 12:54 PM in response to VaraujoREC

Hi VaraujoREC,


We understand that your AirPods microphones aren't working as expected when used with your iPhone, and we can certainly take a closer look. It sounds like you've already done a lot of great troubleshooting already. Since the AirPods are working as expected with your MacBook, we'd like to focus on your iPhone for now. To get started, can you let us know which firmware version is currently installed on your AirPods when they're connected? To find the firmware version, you'll want to place the AirPods in your ears, then tap the Settings app > General > About > AirPods on your iPhone. The information we're looking for is next to "Firmware Version".


The steps below may also help with eliminating Bluetooth interference between your iPhone and your AirPods as well.


Resolve Wi-Fi and Bluetooth issues caused by wireless interference


Please let us know if these steps help, or if you have any other questions.


Cheers!



Oct 2, 2020 8:09 AM in response to VaraujoREC

Hi VaraujoREC,


You're very welcome! From this information, it looks like we are working with AirPods (1st Generation) and the most recent version of firmware available for them. If you open the Settings app > Battery > Battery Health screen on your iPhone, what do you see there next to Maximum Capacity? If there is a low power supply from either the iPhone or the AirPods, it can affect the signal strength; since the AirPods are working okay with the Mac, we'd like to take a closer look at the power level on your iPhone.


Thanks!

Oct 4, 2020 11:37 AM in response to VaraujoREC

VaraujoREC,


These are excellent details, and help us further isolate the problem to the phone. By chance, do you have another pair of headphones with a microphone that you could use to test? We'd like to see if they work as expected. If not, your iPhone may need service and you'll want to reach out to Apple Support using the following link to look into your options with you.


Contact Apple Support


Best regards!

Feb 12, 2021 6:09 AM in response to VaraujoREC

My Airpod's microphone also stopped working today.

Looks like Apple has done something horrible in their firmware. Built-In Voice Memos App is picking only disturbance from Microphone. While the third party App Voice Recorder & Audio Editor is working just fine.

I can't take audio calls or video calls from Google Meet. Apple please fix this ASAP. It's a software issue.

Apr 29, 2021 1:44 AM in response to Dcahill7

On mine nothing helped, automatic detection off, left microphone, right microphone, forget device. Still in phone calls no one can hear me. Witch is very annoying. But the best part is if the ear detection is on, and I've got ear peace in im hand microphone is working, but the moment I put into my ear it's stops working, So in my case Ear detection is faulty, and they flipped the functionality, it's working other way round, compared as it should be.

May 9, 2021 5:23 AM in response to manolis282

Exactly the same issue with the same model of AirPods 2 gen. The last 6-7 days that i face it, I have tried everything mentioned here and in other forums/videos. I have updated my AirPods firmware version and reset them and also I installed in my iPhone 11 pro the latest software updates. I have spoken many times with Apple support (opened a case) trying all the above an many other suggestions that they told me to do so but still no solution.

What I realized myself is that when i am outside the house they work perfectly. Also, i realized that when they continuously catch sounds even inside the house (e.g. play music in the background) they work just fine as well. But when there is quiet and no sound inside a close building (not only in my house but in every close and quiet building/room/apartment) then i face the same problem as manolis282 described above.

Apple please do something or please give us the right guidance. It is not a cheap product to throw it away. Also, keep in mind that this problem damages Apple’s reputation…! Please do something urgently!

May 16, 2021 5:21 AM in response to VaraujoREC

Same issue for me. Tried everthing, nothing works. The issue is on and off and happens at random. Sometimes the mic works sometimes not.


I figured out that when I ware them and I run my finger over the side they start to work, but if I stop talking and take a break, when I then start to talk again the mic is dead. Run the finger again and now the mic works again.


it feel like the mic shuts down when Not in use.

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Airpod Mic not working properly after IOS 14 update

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