“Time to leave” alert in calendar not working

I’ve searched on the internet ways to solve this and I’m coming up short. When I set a calendar alert Time To Leave is crossed out and says “Time to leave alerts are not available because location-based services are not available”. My location based services are turned on. I feel like I’ve checked everything up and down including rebooting the phone but nothing works. Please help!

iPhone 11 Pro Max

Posted on Sep 30, 2020 9:39 AM

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Posted on Sep 30, 2020 1:42 PM

Hi there. I was having the same problem and researched it. Luckily I found the solution.


Got to settings>privacy> Location services> scroll all the way down to System Services and go to Location -Based Alert and turn on. That will fix it for you

Similar questions

75 replies

Jan 16, 2021 3:22 PM in response to badtzgirrl

I had the same issue with Time to Leave not working. I tried what has been posted but the settings were already on so it didn’t help. I figured it out though and wanted to share if anyone else was still experiencing issues.


Settings > Privacy > Location Services > Scroll and select “Calendar” > Select “Allow Location Access While Using” (mine was off before)

My Precise Location is on as well as I think this affects the Calendar’s ability to tell you what time to leave.


Hope this helps!

May 16, 2021 3:18 PM in response to keri286

I love this feature and I think I found the fix. Do everything else above. And go to https://calendar.iCloud.com on your computer/iPad. Not iPhone. My cloud calendar was empty. I added events and got the time to leave alert to work on my iPhone. I also added an event using iPhone and it showed up in the cloud calendar. Bottom line your cloud calendar is empty on you Mac cloud calendar. That’s why Time to Leave Alert is not working

Jul 22, 2021 2:18 PM in response to badtzgirrl

I also had this problem and tried Navymom’s solution but it didn’t work for me even though it was the correct answer. Then I realized that some folks need to go one step further because of other settings. So follow Navymom’s fix but if that doesn’t work for you, then also do this: While still in Location Services, click Calendar and turn on “Allow Location Access… While Using the App”. And turn on Precise Location.

May 17, 2021 8:54 AM in response to evomo

Sorry to report that the iCloud solution does not fix the problem. If I create the event for a hour or so from now, I get a time to leave alert. If I create the event for further in the future, such as the next morning, I get no alert. This is consistent over my Mac, iPhone, iPad, and Apple Watch, so it is certainly not an iOS issue by itself. It seems to be tied up in the changes Apple made to Location Services across their platforms. It seems Calendar can't determine your location if it has not been accessed recently.


I found one possible clue in the preferences for Calendar on the Mac. Under Alerts is a check box to use Time to Leave (it should be checked). Under that box it says, "You will not receive alerts for events with destinations that take more than three hours to reach." So if Calendar can't access your current location it may assume you are farther than three hours away from your destination and forego the alert.

May 16, 2021 4:07 PM in response to evomo

I have a feeling you have found the solution. When I opened Calendar on iCloud, all of my calendars were deselected except for one called "untitled" which I don't recall creating. I couldn't find a way to delete "untitled" so I deselected it and selected all the calendars I do use. I have now created a test event for today and will post when I know the results.

May 31, 2021 2:38 PM in response to Mitch Stone

Totally in agreement Mitch Stone.


We are already in iOS 14.6 and the bug is still uncorrected.


I am also beginning to believe that there have been changes in Apple localization services. I would venture to say that the introduction of the Covid 19 exposure reports may have affected this in some way (he agreed with the arrival of iOS 14).


I think that everyone we write in this forum should send feedback to Apple every time they update and the bug continues.





Jul 20, 2021 8:24 AM in response to kiahlschrank

That's because this is not an issue with iOS. If you don't make the two time to leave setting for your appointments I described elsewhere in this thread, you will receive no alerts in either iOS or macOS. It has also been reported by me and others that if you make an appointment for a short time ahead, you will receive a notification in both iOS and macOS without having made the time to leave settings. Why, nobody seems to know, but if your appointment is more than a few hours from now, both of those settings are required, in both iOS and macOS.

Jul 22, 2021 11:50 PM in response to katiedid45

The reason this does not seem to help in most cases might be because you don't need Calendar to know your location so it alert you only while you are using the app. Mostly you need it to alert you when you are not using it, and "always" isn't an option. Under Location Services you can see which apps have accessed your location recently and Calendar doesn't often show up there.

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“Time to leave” alert in calendar not working

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