“Time to leave” alert in calendar not working

I’ve searched on the internet ways to solve this and I’m coming up short. When I set a calendar alert Time To Leave is crossed out and says “Time to leave alerts are not available because location-based services are not available”. My location based services are turned on. I feel like I’ve checked everything up and down including rebooting the phone but nothing works. Please help!

iPhone 11 Pro Max

Posted on Sep 30, 2020 9:39 AM

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Posted on Sep 30, 2020 1:42 PM

Hi there. I was having the same problem and researched it. Luckily I found the solution.


Got to settings>privacy> Location services> scroll all the way down to System Services and go to Location -Based Alert and turn on. That will fix it for you

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75 replies

Nov 16, 2020 4:26 AM in response to badtzgirrl

This is a darn joke!!! Either it's yet another way Apple decided to collect data about me, or it's some userfriendliness-unsavvy IT guy who came up with this nonsense. I enter the the time to travel manually and get this very same message! It makes no sense. Anyway, I guess Apple employed some nitwit intern to "improve" the calendar app, making it worse as result.

Mar 30, 2021 1:44 PM in response to iTonySBD

Yes, this seems to be true. If I set an appointment for a few minutes from now, it generates the "time to leave" notification, but if it isn't recently made this way, Calendar forgets entirely about generating the notification. Very frustrating (and it has also caused me to be late a few times). This service used to work perfectly but at some point Apple totally screwed it up. I don't know which update broke it, but I no longer get calendar notifications on any of my Apple devices (iPhone, iPad, or Mac). Could it be an iCloud setting?

Mar 30, 2021 5:37 PM in response to Mitch Stone

It is true that it is very frustrating. It was a very good, unique service, which nobody else offers.


I don't think it's a problem with iCloud because besides trying my iCloud account, I've tested my calendar with my Outlook and Gmail accounts and it doesn't work either. Rather seems a mistake of the App Calendar.


I hope that in iOS 15 Apple stop focusing on creating new emojis for iMessage and fix this bug!

May 1, 2021 9:01 AM in response to gmkovich

Sorry, but no, this does not fix the problem for everyone. It doesn't for me. My locations services are turned on and my calendar setting are the same as yours, and I still don't receive time to leave notifications. I even tried a location services reset. It doesn't help either.


I did just receive a time to leave notification on my Mac for the first time in months, but it did not appear on my phone, iPad or watch. So this seems to be a bug without any solution that we can implement.

May 1, 2021 4:22 PM in response to iTonySBD

It's very frustrating because after many weeks sending feedback to Apple before they released the iOS 14.5 update, I thought they were going to fix it.

Again, emojis updates return for iMessage (nothing useful for those of us who live in Europe, because here we use WhatsApp) and improved settings for iPhone 12 (among other things, but without fixing time to leave).

Jun 11, 2021 2:41 PM in response to Mitch Stone

What good news that worked after a week of testing!


Then always when creating an event you have enabled the option travel time? Do you have it according to the current location or in a specific location?


Another question, how do you have the location services settings on all your Apple devices to make it work for you? In my case I have my iPhone and my iMac.

Jun 11, 2021 4:44 PM in response to iTonySBD

How travel time is set seems to depend on the device. On my iMac and MBA calendars it's always "from home" but on my mobile devices I can choose my starting point as "current location" or a specific place. I assume iCloud shares this information amongst our devices. I am not certain how my iMac and MBA know my home location. My iMac obviously stays on my desk and I have not checked to see what happens when I take my MBA elsewhere.

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“Time to leave” alert in calendar not working

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