Blood Oxygen App Not Available in Cyprus

I just received my brand new Apple Watch 6 preorder, and although Cyprus is included in the list of regions where the app is supported, when I try to enable it I get a "Blood oxygen app is not available in your region." message.


Region settings are correct.


Apple Watch 6 M00J3GK/A, A2292

Apple Watch Series 6, watchOS 7

Posted on Oct 3, 2020 4:47 AM

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Posted on Oct 11, 2020 2:31 AM

First you must call apple greece who are very helpful and polite.

You tell them the problem and in my case i have send all my iphone 11 pro max data that they requested and then they told me that blood oxygen is not working with Cyprus region .

I told them that i dont want the watch and i want my money back.

I was told to go to the istorm shop in Nicosia at a specific time and if they refuse to give me my money back then to send them an email and they would talk with istorm within 5-10 minutes.

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Question marked as Top-ranking reply

Oct 11, 2020 2:31 AM in response to gerakas

First you must call apple greece who are very helpful and polite.

You tell them the problem and in my case i have send all my iphone 11 pro max data that they requested and then they told me that blood oxygen is not working with Cyprus region .

I told them that i dont want the watch and i want my money back.

I was told to go to the istorm shop in Nicosia at a specific time and if they refuse to give me my money back then to send them an email and they would talk with istorm within 5-10 minutes.

Oct 3, 2020 1:31 PM in response to DarkKnight347

Received iwatch 6 today from istorm and After set up blood oxygen app displays that is not available for cyprus .Apple web page shows cyprus included .Iam very upset because i bought this watch based that the blood oxygen is working in Cyprus.Tried to return the watch back the same day but istorm refused to accept it back.

Before paying for the watch the store manager assured me that blood oxygen app is working but not the ECG which was fine by me.NOW IAM THINKING THAT ISTORM IS SELLING PRODUCTS FROM OTHER REGIONS NOT SUPPORTED IN CYPRUS.

Oct 6, 2020 3:13 PM in response to Acfysas

I was talking with Apple from Greece for 2 hours on the phone today and they advised that it should work but could not find a fix to the problem. they also advised that in some cases in Cyprus, after pairing the apple watch on the 2nd or 3rd time, the blood oxygen app and ECG sensors worked perfectly fine (obviously this did not work for my case). They still havent managed to find a solution to our problem.

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Blood Oxygen App Not Available in Cyprus

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