Blood Oxygen App Not Available in Cyprus

I just received my brand new Apple Watch 6 preorder, and although Cyprus is included in the list of regions where the app is supported, when I try to enable it I get a "Blood oxygen app is not available in your region." message.


Region settings are correct.


Apple Watch 6 M00J3GK/A, A2292

Apple Watch Series 6, watchOS 7

Posted on Oct 3, 2020 4:47 AM

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Posted on Oct 11, 2020 2:31 AM

First you must call apple greece who are very helpful and polite.

You tell them the problem and in my case i have send all my iphone 11 pro max data that they requested and then they told me that blood oxygen is not working with Cyprus region .

I told them that i dont want the watch and i want my money back.

I was told to go to the istorm shop in Nicosia at a specific time and if they refuse to give me my money back then to send them an email and they would talk with istorm within 5-10 minutes.

86 replies

Oct 10, 2020 10:14 AM in response to SantaFox

Hi, I’ve also just bought the series 6 watch from istorm and noticed that the blood oxygen up is not supported in Cyprus. When I visited istorm in Nicosia, I tried the demo one there and it worked. The guy there confirmed that blood oxygen functions in Cyprus and this is also reported in Apple website.

So why does not work on the watch I’ve just set up?

We demand an official statement from Apple.

Also, the guy in istorm told me that although the ECG is not supported in Cyprus, if you go in Greece that it is supported there and you activate it while being there and then come back to Cyprus, it will still functions. He said that based on his own experience.

Has anyone tried this “trick” and it worked?

Oct 11, 2020 7:04 AM in response to DarkKnight347

Really annoyed with this as well. iStorm advertise this watch and mention the blood oxygen app in the description on their website. Then when you go in to buy it they tell you it’s not working in Cyprus and also the ECG doesn’t work. These guys are doing a disservice to Apple. Really annoyed I paid that much for a watch that doesn’t do what it was bought for. Maybe I will just return it.

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Blood Oxygen App Not Available in Cyprus

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