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Video stuck on “Preparing Video”

I recorded a video for my YouTube channel. After editing it, I try to crop out any unwanted borders. When I finish cropping out the borders, I wait for “preparing video”, but it’s stuck at about 25%, and doesn’t load anymore. Can someone help?

iPhone XR, iOS 14

Posted on Oct 6, 2020 4:35 PM

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Question marked as Top-ranking reply

Posted on Oct 11, 2020 12:49 PM

Mine is also doing this. I have an 11 pro max. This is ridiculous. I've tried updating my apps, my phone is at the latest update. I've tried deleting photos or videos. I've tried powering off and back on. I am a realtor and need to be able to email videos and edit them. This is the entire reason I upgraded for the new camera. APPLE PLEASE FIX THIS BUG, all of my videos are now corrupt and stuck on "preparing" even a video that was never edited, won't send and its only 45 seconds long. It's stuck. Expensive phone to have 3rd world problems. Embarrassing

90 replies

Video stuck on “Preparing Video”

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