wifi calling ios 14

Same problem here with iphone 12 pro on ios 14.4 and ATT. Wifi is spectrum using orbi mesh system. Very frustrating as my cell phone signal is weak at home (1 bar or less inside house). Since occurs with multiple carriers, must be an ios issue.

Same issue. After update. Tried network reset. Loss of words. Two phones. The 11 and 12. Works for a while and drops wifi calling. Airplane mode works longer. But dont forget to turn it off when you leave. This shouldn't happen with these phones given the price you pay for them. Apple needs to fix this issue. For their customers. Or one would think they would. Not just give you a work around resetting your phone daily. Is this what apple has come to? The daily reset to factory default phone?

Finally got it fixed on my 2020 SE (after fighting with it dropping out on me for 2 months)!!! My WiFi Calling was dropping out multiple times a day as I moved around the house, many times unbeknownst to me until I happened to look at my phone. After much reading and research, I logged into my Router/Access Point, went to the WiFi options and used the Band Steering options to force my phone to the 2.4Ghz band. You'll have to disable Private Address for your Wi-Fi Network in Wi-Fi Settings on your phone so it keeps the same MAC Address for that to work. To avoid doing that, I could have disabled Band Steering in my router and given each Wireless Network a unique SSID (your router may or may not have similar options).

Second (as @RCAddiction recommended), I disabled WiFi Assist on my phone by going to Settings->Cellular->Wi-Fi Assist - scrolling waaay down to the bottom, past all the apps, and slid the toggle off. I sometimes had an issue when my phone wasn't in airplane mode that it would switch to Cellular during a call, then drop the call because I have next to no Cellular service at my home (even though I had strong WiFi those times....go figure).

It certainly seems there's an issue maintaining active Wi-Fi Calling when switching between bands/data sources on iOS 14.x. Making the above changes should prevent that from happening in the vast majority of cases. Of course, that assumes you have the ability and permissions to edit the settings of your Wi-Fi Network device. If you're on someone else's network then you're likely out of luck. I wish there was an option to force a specific band when connecting to a dual-band network in iOS!

I've been struggling with this problem for months on both of our iPhones. Apple, please listen....I will also post a link to this in a ticket to them too. My phones both drop WiFI calls frequently. I'm in a pickle because due to a radiant barrier in my house, I get 0 bars of cell service, so WiFi calling is the only thing I can use and I've used it for several years (4+) without too many issues until about 4 months ago. Many times the line seems to go dead and then the call drops, other times the call just drops, and other times I hear the person on the other side but they can no longer hear me....and then the call drops!

iPhone Xr #1 - iOS 14.4.2, WiFi-Assist OFF (although it happens with it ON too!)

iPhone Xr #2 - iOS 14.4.2, WiFi-Assist OFF (although it happens with it ON too!)

Spectrum Mobile (Verizon underneath)

Spectrum Internet

Apple Time Capsule Router, not in bridge mode

Based on a post here I just turned off 5GHz on my router which will "steer" everything on the network to 2.4 GHz including my iDevices that I use for wifi calling. So if handling "switching between 5GHz and 2.4GHz" is the issue then this should be a temporary work around. We'll see. I'm not too hopeful.

BTW, I contacted Spectrum Mobile who sent me Apple Support who sent me to Best Buy who sent me to Spectrum Mobile. The nice thing is that the second Spectrum Mobile associate sent me the link to this thread.

Apple is not reading these forums

>>> https://www.apple.com/feedback/

Apple is not reading these forums

>>> https://www.apple.com/feedback/

Know it here --> iPhone drops calls when using wifi calling - Verizon Community

Same problem here. Started after upgrading to IOS 14 on my X. upgraded to the 12, I was hoping it would resolve with the new phone and 14.2. It has not.

I just have a single Ubiquity AP hanging off of a 1Gbit switch with a pfsense firewall/router

I spoke to Apple IT support about this, driving me crazy. Apparently this is a know issue. They did not have an answer for me except "wait for the next update". Get on it Apple!!

It sounds like you have made your mind up. As I said. Your call. Good luck.

I appreciate your help and input - thank you. If I decide to try it, I’ll report back here the results so others can see.

Cool. Good luck.

I saw on another thread you are back to having issues with WiFi calling. Sorry to hear that. If you learn anything new with Apple, please let us know.