Volume on Bluetooth earphones too loud

I have Valco noise cancelling earphones and when listening to music with my iPhone 8 (ios14) the volume is too loud even when I set it as low as possible on the phone.

I have tested the earphones on an Android device and I was able to get the volume to low enough level with it, so the problem is with iPhone/ios, not the earphones.

iPhone 8, iOS 13

Posted on Oct 7, 2020 8:47 AM

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Question marked as Top-ranking reply

Posted on Oct 12, 2020 3:22 PM

Hi there TuomasEi,


We understand you're experiencing an issue with the volume on your headphones with your iPhone, and we'd like to share a resource that may help.


Check it out here: Adjust the volume on iPhone


Specifically, take a look at the section below:

"Limit the headphone volume

You can limit the maximum headphone volume for music and videos.

  1. Go to Settings.
  2. Tap Sounds & Haptics (on supported models) or Sounds (on other iPhone models).
  3. Tap Reduce Loud Sounds, turn on Reduce Loud Sounds, then drag the slider to choose the maximum decibel level for headphone audio.


Note: If you have Screen Time turned on in Settings, you can prevent changes to the maximum headphone volume. Go to Settings > Screen Time > Content & Privacy Restrictions > Reduce Loud Sounds, then select Don’t Allow."


Cheers!

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72 replies

Sep 2, 2021 5:42 AM in response to TuomasEi

I’ve been having similar issues with a variety of headphones and different iPhones and iPads. I found an additional factor that seems to contribute to this:


Under Sound & Haptics -> Headphone Safety, when I move the “Reduce Loud Sounds” slider to the left, to lower my loudest sounds, my quietest sounds get louder. So I cannot protect myself from loud sounds at the same time as enjoying quiet sounds on my headphones. When I turn off “Reduce Loud Sounds” completely, it gets even quieter. Seems like a software mess-up. I don’t want to shorten the range from both loud and quiet, I only want to reduce the loud end. I hope they fix that.


While this helps, the quiet setting is STILL not quiet enough.

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Volume on Bluetooth earphones too loud

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