AirPods Pro make my phone freeze up

Is any one else having issues with Airpods to connect when trying to use them, for me to get them to have sound right away in the bluetooth settings i have to go to test the sound for them to work other than that, when i try to connect them the regular way it makes my phone freeze up. Im not sure if it's the new IOS that made them do that or if it's the air pods it self. What should i do about this. or what has help other people.




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Posted on Oct 13, 2020 6:45 AM

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Posted on Mar 20, 2021 8:27 PM

I resolved an issue where my AirPods Pro were connecting to my iPhone 12 Pro Max, however, my device was glitchy/buggy while AirPods Pro were connected. Not only was it glitchy but the audio was not functioning properly on the AirPods Pro. Considering this issue was discovered day one of the purchase, I was very disappointed. The second gen AirPods worked just fine with my phone AND the new AirPods Pro also worked fine on a different iPhone 12 Pro Max. Only I was having the issue. The only difference between my iPhone and the other was that my iPhone was paired to my Apple Watch.

The issue was resolved by disconnecting the AirPods Pro AND unpairing the Apple Watch from my iPhone. The AirPods Pro were then re-connected without audio issues and without bug issues. Once it was determined that the AirPods Pro were no longer a problem, the Apple Watch was re-paired. Now all three devices run smoothly.

If you have any other devices (Apple Watch, Bluetooth Speaker, etc) that are connected to your device via Bluetooth, I would suggest unpairing them first before pairing your AirPods.

45 replies

Dec 28, 2020 12:10 PM in response to Pgregorich

When I went to the apple store, she was able to tell when she look up the serial number because the numbers didn’t match. It also said that they were purchased on 12/7 and the warranty was expired. The AirPods themselves had subtle differences which were hard to see without another pair of AirPods to compare them to. My case says assembled in China and the real ones said assembled in Vietnam. The font was slightly thicker on my case and on the AirPods themselves too. They are so similar it’s tough.

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AirPods Pro make my phone freeze up

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