Apple Watch Series 6 not ringing on incoming calls

Anyone have CarPlay? I found mine stops ringing after a CarPlay connection (mine is wireless) until I reboot my phone - rebooting the watch doesn’t fix it & I only need to reboot the phone not both. After reboot it works fine until the next CarPlay connection.

I wish Apple would do more product testing before releasing these updates. Been living with this problem since ios 14. Had to disable CarPlay in my BMW. Hopefully someone will post when a fix is made.

My Apple Watch series 6 allows me to receive FaceTime Audio calls and iMessages as long as they are through my Apple ID. I won’t receive regular calls or SMS messages unless my phone is with me. I can call and text from the watch without the phone and on the cellular network. (The cell service option only works one way). It isn’t CarPlay because I have rebooted multiple times, re Paired the watch to the phone both using restore from backup and setting up as a new phone. Could there be a problem from owning a previous watch version? I erased my older watch series 3 so it shouldn’t affect the connection. When I originally paired the series 6 I didn’t think to unpair this one first

hello, have you been able to find any answers to this? I see someone replied about CarPlay. Mine is not connected to CarPlay so I know that is not the issue, for me. I am still within the return period for the watch so I’d like to figure this one out before that ends ;)

disregard, my wife’s car has CarPlay so that may actually be the issue. I’ll reboot and see if it fixes the problem. Either way, I hope they launch a patch for this to solve the issue instead of having to reboot each time.

Apple support was supposed to call back last evening and didn’t. I’ll have to reach someone today. My watch won’t get incoming calls but I can call out. It’s not a cellular issue. I can only get calls when I have my phone with me. Any other ideas besides reboot, disable CarPlay and reboot, un pair and reset watch as a new watch (not restore from backup)?

Just to add to the number of users with the same issue. I have the iPhone 12 Pro and Watch 6.

This error is quite annoying especially since I rely a lot on getting notified for calls on my Watch and constantly keep missing them.

I hope that the Apple Support will ensure that this is addressed as part of the next patch / update.

That worked a little better for me. The watch didn’t ring but I was notified that I missed a call. It used my cell number instead of my Apple ID on an incoming call for the first time. Thanks for the tip!

My best way to get cell phone calls on my watch series 6 is to keep my phone on, turn Bluetooth off and try to notice the red dot for notifications at the top of my watch for missing calls. The missing phone calls don’t pop up so if I’m not near my phone, this is the only way I can see incoming calls. It’s subtle

Sounds like everyone is basically having the same issue. I’ve tested many scenarios since my original post and have come up with no “real” fix. I guess I’ll return the darn thing until it either gets fixed in a patch or until the 7 comes out and has a fix. Kinda defeats half the purpose of having one. Good thing is, Apple is usually really good about putting out patches for things like this. Waaaaaayyyyy better than android phones 😉

Yes - I have this same problem, as well. Mine is also connected through CarPlay in a BMW. I have heard the same.

I talked with tech support about a month ago regarding this issue, and they told me 'no one has ever reported this.' Made me feel insane until I found this thread!!

Still happening with the latest updates. So frustrating. I have to believe this isn't happening to everyone with an Apple Watch and CarPlay, or else Apple would have fixed it by now. But from the comments here it seems to happen to a variety of phones/watch models, and both wired and wireless CarPlay. Not sure what else we can do but wait and file feedback.

Yep, same here... Updates haven't fixed it. Also new beta's have the same issue. It's frustrating because not everyone has experienced the issues so it's not widespread. All we can do is report feedback and hope for the best!

None of the fixes work for my brand new watch series 6 and iPhone 12 Pro. If a fix doesn’t happen I will want to get a new watch since I’m basically at a series 2 now after spending almost $600. I was better off with my series 3 which had cell connection without having to have the phone with me

Thank you for this. This has been bugging me for a while. Now I at least know what the issue is. I restarted and it worked again. But once I get in my car it will stop. This is very very very annoying and a big issue as my phone is used quite regularly for calls.

iPhone 12 Max

AW s6

Still no solution for me, I resetted and restored my phone completely for another reason, restored my watch several times but none of them fixed the issue other than restarting the phone, and it is continueing to make me crazy.