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Apple Watch Series 6 not ringing on incoming calls

The watch just updated to 7.0.2 and is now not displaying incoming calls but it is able to make calls? I reset the watch and it is still not working....


[Re-Titled by Moderator]

Apple Watch

Posted on Oct 13, 2020 8:35 AM

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Posted on Nov 2, 2020 7:48 PM

Anyone have CarPlay? I found mine stops ringing after a CarPlay connection (mine is wireless) until I reboot my phone - rebooting the watch doesn’t fix it & I only need to reboot the phone not both. After reboot it works fine until the next CarPlay connection.

155 replies

Mar 14, 2021 5:18 AM in response to ctaskin

Thanks for responding. When I sent my reply I didn't realize I was on page 2 of a 10 page thread. i have since read all the responses and have an idea of how to replicate the issue. I too have been WFH during the pandemic but I found the issue to be occurring after a 5 minute drive to get take out. Fingers crossed IOS 14.5 fixes it for good. Stay safe!

Apr 19, 2021 12:24 PM in response to ted7545

I've been going insane over this and did not put two and two together regarding Wireless CarPlay in my BMW. I just erased my Watch and installed as new, also restored... went from iPhone X to 12 Pro Max thinking it would fix it, but it has not. It has been fixed by resetting my phone and watch for a while, but then that stopped correcting the problem. This has been happening for some time it looks like. It's hard to believe there has not been a fix yet.

Apr 21, 2021 11:21 AM in response to ctaskin

Understood. Sorry for my limited thinking on that one.

From how understand it, the problem is the Apple Car Play is not properly disconnecting when you shut off the car, so even though your phone is connected to another network, somehow the watch thinks Apple Car Play is engaged and won't ring when you receive a call. So the temporary solution seems to be to manually disconnect Apple Car Play before shutting off the car. I do that by switching to my home wifi network, but just turning Wifi off in Settings then shutting off the car will get the same result.

Apple Watch Series 6 not ringing on incoming calls

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