Apple Watch Series 6 not ringing on incoming calls
The watch just updated to 7.0.2 and is now not displaying incoming calls but it is able to make calls? I reset the watch and it is still not working....
[Re-Titled by Moderator]
Apple Watch
The watch just updated to 7.0.2 and is now not displaying incoming calls but it is able to make calls? I reset the watch and it is still not working....
[Re-Titled by Moderator]
Apple Watch
I have an open case with Apple Enterprise support on this issue for the last few weeks. They have pulled diagnostic logs from my phone and watch multiple times. They seem eager and willing to find the issue. In my experience in troubleshooting this I feel it is vehicle specific. I have a 2020 Hyundai Palisade with wired CarPlay that has the problem. My older Nissan with an aftermarket CarPlay receiver has no issues. For me, the issue occurs only when I cut the car off and open the door so the infotainment system then shuts off "before" I pull the lighting cable, about 90% of the way I do it. If I pull the cable from my phone before CarPlay shuts off I NEVER have the issue. I have tested and tested this so many times I've lost count. I think it has something to do with the way the vehicle is sending a disconnect or maybe not sending the disconnect command to the phone so perhaps the phone still think it's connected to CarPlay in some way. Rebooting the phone resets this. This would explain why it doesn't happen to everyone. For the wireless CarPlay users if you turn off WIFI before you shutoff your vehicle do you still have the issue? I think there have been several posts that this was proven true. For you wired folks like me, if you unplug the lightning cable before your CarPlay turns off does your watch ring normally every time? I am sending more diags to Apple once I get home today as requested by Apple Engineers. I am very hopeful we are getting to a resolution with this.
Thank you for the quick reply. iWatch is unlocked on my wrist and the iPhone is sitting next to me.
Any incoming call shows on the phone only. With the watch off the phone functions as normal receiving the calls.
I have the exact issue & tried all the same steps, reboot watch & phone (works for 1 call), re-paired, re-paired & reset - same issue!! Called support not resolved.
Thank you for replying! Over the past several days the my watch will sometimes ring and most times not ring. Appears to be a software issue. Unclear if it is the phone or watch....
Edit - it looks like there is also issue that prevents watch connecting to mac, so you cannot unlock even computer with it 😂 brilliant software update just made iwatch regular watch 🤦😂
My Apple Watch 6 unlocks my MacBook Air on Catalina just fine.
I have the same issue after updating iOS
I have the same issue! Sometimes it rings, sometimes it does not. Apple support let me know that it was me - no resolve after tech call, unfortunately! Any update?
Ah! Same for me. "Glad" to hear I'm not alone. Calls only show on the phone, unfortunately. I've missed many calls while out - any update for you? Hoping this is just a software issue.
Ps
no fix in the latest 14.3 beta
thank you so much for the answer
its amazing, happened to me too after carplay connection.
Thank you 🙏🏻
Wow that sounds like a very professional approach to the issue.
hope the fix will be out soon.
Any update to this?? I have wireless CarPlay as well and it’s not working for me either. Sooooooo frustrating.
Nothing yet, calling tomorrow to follow up.
Apple Watch Series 6 not ringing on incoming calls