Screen Capture Freezes in IOS 14

hello, I got same problem here. Screen capture freezes frequently, not always, but still happened

especially when I try to share screen capture

device iphone 12mini, ios 14.3

its doesn't happen on my old device iphone 6s

here is one recorded when it happened, battery , storage, network connection no problem.

https://youtu.be/9Nn0S6JZOjI

you can see capture function does work immediately until 50sec after.

I still could swipe until capture function pop up, than freeze for few second.

I tried to looking for help at local repair center.

They got no idea with this issue, and help to reset device, but problem doesn't solved.

And there are few cases similar on our community.

This issue has been doing my head in !!

I’ve just tried this and so far, so good, it seems to have fixed the issue !

CHANGE THE OPTIONS FOR THE NEW BACK TAP FEATURE 

Accessibility 

Touch

Back tap 

[assign different options other than Screenshot]

This issue has been doing my head in !!

I’ve just tried this and so far, so good, it seems to have fixed the issue !

CHANGE THE OPTIONS FOR THE NEW BACK TAP FEATURE 

Accessibility 

Touch

Back tap 

[assign different options other than Screenshot]

This issue has been doing my head in !!

I’ve just tried this and so far, so good, it seems to have fixed the issue !

CHANGE THE OPTIONS FOR THE NEW BACK TAP FEATURE 

Accessibility 

Touch

Back tap 

[assign different options other than Screenshot]

iPhone stucks while screen capturing:

It is happening for over 3 months now. As everyone, I have the latest version and I keep my phone updated timely. The issue persists and very annoying.

This issue must be solved by updating or any thing from apple company

Exactly the same problem on my iPhone 12 mini with iOS 14 (curently 14.4)

never had this issue in my XS.

so Apple, please stop make buggy software....

why you don’t release update like Microsoft ?

stop numbered version. Release new features along the year when it’s ready and FULLY functional

Just to add when I am able to take a screenshot it doesn’t give me the option to send via WhatsApp :’) Also I’ve noticed in the past few days that sometimes when I press one of the side buttons to check the time on my phone the screen goes black.... my screen saver is usually pink! Regret getting rid of my XS!

Hey!! Same issue with me...and I have the iPhone 12 Pro go figures 😬😂 this has been going on ever since I got my 12 also yes I am on the latest software update and not only it freezes and lags it also doesn’t load when I have to send the message or just shuts the whole app down ...ah same thing with the camera! Sometimes I either want to take a pic or send a pic and the camera just force closes and power cycle the device.... you’d think this wouldn’t happen on the latest device with the latest update but here we are 🙃

The screen freezing issue when taking a screenshot appears to be linked to the IOS accessibility settings; when back tap option is toggled on. Shame, considering the back tap being one of the top cool features of the latest IOS update. Cool feature which can’t be used until this is fixed :(

The stupid issue is still happened

try to mention everybody in Apple through twitter facebook or live chat by pasting this post to them.

first time of my life am thinking of changing the phone to android since the iphone 3gs.

shameful.

Oh my goodness!! Just did a search for this today because this problem is RIDICULOUS!!

I’m on 14.3 and my iPhone 12!!

Hit the lock and volume up buttons to take a screenshot and about 10 seconds later boom there it is. The heck???

This has been happening since the 14 update... so... a WHILE now. This needs a fix ASAP!

Well it seems to be working for me. Was trying to be helpful. What’s the fact that you originated this post got to do with anything ? We’ve all got the same issue. This fix has sorted the issue SO FAR for me. 4 days without freezing - couldn’t go 4 hours before. Get back on the phone to Apple is my advice to you and share any possible resolution as I have.

OK, this might not help anyone, but I hope Apple is reading this!

I read somewhere online that the persistent iPhone freezing issue when taking a screenshot may be related to a spike in device memory usage causing the phone’s software to freeze. For so long we have been told by many tech reviews that IOS does not require as much RAM as Android due to it’s superior memory management. Could it be that, with the increase in multitasking nowadays, the limits of this clever memory management are being reached?

What is worrying is that this is happening even on iPhone 12 Pro which has 6gb, up from 4gb on the iPhone 11 Pro series.

Perhaps the ‘frugal’ approach of Apple to phone memory is taking its toll :(

Give us more RAM apple, it can’t be that expensive, your loyal customers deserve your generosity and a phone that is functional and suited to the more heavy pattern of usage!