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Screen Capture Freezes in IOS 14

I take a lot of screen captures (photos not video) and email them. Never had an issue before. However, since IOS14 I'm getting a lot of lag and or freezing. I've tried everything I know of to rectify but continues to happen.

iPhone 11 Pro Max

Posted on Oct 19, 2020 11:16 AM

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185 replies

Apr 3, 2021 10:34 AM in response to Brian Kushner

HI!


I have an iPhone 11 PRO MAX with plenty of space. Most recent iOS14 Version 14.4.2.


had this Scree capture bug since update to iOS14. 


It lags, it even crashed springboard at the time. Maybe it freezes the screen... sometimes the capture animation and thumbnail appears several, several, seconds after the fact and sometimes it's even impossible to get rid of it... In short, all kind of weird stuff, annoying stuf, that worked like a charm in iOS13. 


It renders Screen Capture almost useless....

Apr 4, 2021 9:28 PM in response to Brian Kushner

Brian

im having the same issue. Its never helpful to ask any Apple support, they all use the same template of response. The best benefit of using Apple products is to learn everything yourself, because they dont know anything. My iphone 7 started to shut down itself, like an idiot, i went to apple store, they said i should upgrade my phobe. All i did is to google some articles and the fix was a simple system reset. I erased my 12 twice, if this happens againc i will just return it.

Apr 11, 2021 9:26 AM in response to bkel84

Found a Solution

Requested from Apple for service, they sent to Best Buy, they couldn’t do and I had to go to Apple store. They said everything was fine. Told them random automatic restarts, freeze when screen shots, lagging for no reason. They did “diagnostics” in 2 steps, first software and second was hardware. Both came out good, of course, why would they own it. Guy advised me to go complete clean erase, when fresh setting up your iPhone, do not opt for any backup, meaning you start fresh. However, if you backed up youth photos, messages, contacts and other essential stuff, when you login, they should all come back. Only issue is to reinstall every old app manually. Now my 12 pro max doesn’t lag, no restarts or screenshot freeze. So the problem was to restore a backup from the old phone.

Apr 11, 2021 9:52 AM in response to bkel84

Exactly my thoughts. Also when I did the work with the Apple senior tech to log my phone we both suspected that it was probably a specific application that we were all using. So I assume by deleting all your apps and adding them back one at a time might correct it who who wants to go through all that and lose data from the apps etc. I’m still hoping they come up with a fix in a future update. The last update came only a couple days after we finish the login so I didn’t expect it to be there let’s see if it’s in the next update.

Apr 11, 2021 9:54 AM in response to Baileeysmith

Turning off backed up for me which I never turn on doesn’t work nor does it for others. That fix was suggested early on. Although I do suspect that when they enabled backed up and iOS 14 they obviously did something with the screen capture that could be causing the issue. But turn it off backed up hasn’t worked today for most people.

Apr 11, 2021 9:58 AM in response to shokhzod113

I didn't restore any backup. I had my 11 PRO MAX working perfectly on iOS13 and as soon as I updated to iOS14 the issue appeared...

Installing manually every app without restoring... not an option to me. I had to do that when I bough my first Apple Watch (i think it was the third gen) that worked pretty bad with my, at the time, iPhone 7.... Sorry to hear this...

Apr 13, 2021 7:36 AM in response to shokhzod113

Yeah this is an apple thing not a phone thing. I've heard of it doing it on the iphone 11 as well. I believe it's a bug with iOS 14. It REALLY bugs me on my iPhone 12 max. Try to screenshot and nothing happens... about 10-15 seconds later oh... there's the screenshot... but guess what?! you can't click on it for another 10 seconds!!


It's a feature not a bug.

Apr 23, 2021 8:41 PM in response to Brian Kushner

I found this forum a couple weeks ago and can’t believe you dealt with this for so long. I almost lost it after a couple weeks of this. I tried the back tap option and it did work though it felt slow still. And after disabling the function the problem came right back.

however today, I have randomly been able to use the function seamlessly for a day and a half now. This is random and out of nowhere but I wanted to see if anybody else had the luck I had that this has began to function normally?

Screen Capture Freezes in IOS 14

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