iPhone 12 not getting notifications

I set up my new device, and my notification settings are turned on and the same as my previous phone, but I am not getting notifications on the new device. My old device, connected to Wi-Fi, is getting notifications. Again the settings I checked and they are all the same on both devices.


Can someone please help me to get my notifications?


Thank you

Posted on Oct 23, 2020 7:39 PM

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Posted on Nov 3, 2020 9:59 PM

Ok, update! So as I've opened each app, I've started to get notifications for those apps. That seems to be the trick for me. I have my old phone next to the new phone. When I get a notification on my old phone and not the new phone, I open the app on the new phone. Usually it asks me to sign in and that's what's holding up the notifications (maybe).


254 replies

Nov 9, 2020 12:04 PM in response to mickeddie

I have recently got the iPhone 12, but I am getting no notifications when I’m not using my phone? Such as when it’s locked or charging etc. My notification settings are correct and I have checked each app to see if notifications are turned on (they are) but still nothing??

please help. phones to expensive to be throwing in frustration lol😂

Dec 8, 2020 7:34 PM in response to Leanne_68

I see Apple was aware of this issue over a month ago and no responses since. We have tried all of the troubleshooting we can do on our end. It is a huge bug that needs to be fixed BY APPLE. I just got my new iPhone 12 pro max yesterday and have had a heck of a time figuring out which apps aren’t giving notifications. We have checked the settings. We have reinstalled apps. We have reset settings. Some have even done a full restore and set up without their backups. When can we get an acknowledgment at the very least that it is an issue you are working on?

Dec 9, 2020 3:17 PM in response to SamanthaS8604

This sounds very similar to problem I'm having with iPhone SE (original, iOS 14.2) and new Apple Watch Series 6. I posted my problem in detail in the Using Watch thread - basic issue is intermittently do not get Notifications for texts on either my iphone or my Watch (but they come through on my iPads, both new and ancient). So now I'm thinking the problem is with the iPhone. Today I spent over an hour and a half on the phone with Apple Support, no resolution (end of the session was that I should wait for 14.2.1 update and see if fixes and if not call back. Agent had me restore my Watch to New (wiping out all my data); that didn't fix. Too weary of this to go through all the details, some already posted on my thread in Using Watch thread.

My focus has been on interaction between phone/watch, but seeing posts here, seems like it's just the phone (and iOS 14.2). I had no problems until recently though, like only a couple weeks

Dec 9, 2020 3:41 PM in response to DianeX

I had a similar problem yesterday got a text message on my watch but it didn’t show up on my phone. Apple has some serious issues with iOS 14 all you can do is be patient and wait for a software update. By the way Apple support is somewhat useless. Almost always they will tell you to erase and re-install and almost always that’s not the fix.

Dec 10, 2020 7:08 AM in response to Lindasappple

Lindasappple wrote:

I was told yesterday that Apple are releasing new software in the next few days, all we can do is wait and see and hope it fixes all the problems. I’d say it’s. Wry likely that it’s a phone software issue, and not the watch. Unless you have a cellular watch all of the notifications etc are passed through via the phone. I have my watch set to Mirror my Phone for notifications. I’m certainly doing nothing more now, like you, all my problems started a few weeks ago, maybe coincidentally when I bought the new phone. It cold we’ll be that the software somehow isn’t getting along with the newer phones and watches.

Definitely NOT your new phone, since I'm having same issues with my original SE (old!)

I'm REALLY disappointed in Apple Support that when I spent over an hour and a half on the phone with them yesterday the agent was not able to find any information such as you all have posted here. So many people (thousands on this forum, and at least some have opened cases; Apple support people should have been provided this information. I was addressing from the Watch perspective, hadn't considered my phone was the problem (but I should have, just that the Watch was new for me and so I assumed was that). So, at first I only was looking on the Watch thread of this Discussion forum.

A problem this widespread should at the very least be known (or readily available) information to Apple Support Staff. I'm not blaming the agent, am assuming they have a database to search for known issues and the person would have done that

Dec 10, 2020 7:33 AM in response to DianeX

I had a watch series 6 working perfectly along with my old 11 Pro, my husband has my old phone, also working perfectly with his series 6 watch. What I now seem to have after multiple reloads is notifications for email mostly (but not always) appearing on the lock screen with sound, unless I’m wearing my watch, in which case I’m getting notifications on both, but no sound! Unless I use the Gmail mail app which is working perfectly. My SMS problems seem to have resolved themselves too, and thankfully, the phone is now backing itself up. It’s so hard to pin down likely causes, and wastes such a lot of time. It felt as though I had sync problems with iCloud and the phone was set to DND all the time. At least I now have a £1000 phone which is functioning reasonably normally, had I had any idea what a pain this was going to be, I’d have stuck with the 11 Pro! Let’s hope it’s all resolved with software updates, best advice for the moment I think is just to wait, the more you change things the worse it gets.

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iPhone 12 not getting notifications

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