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iPhone 12 not getting notifications

I set up my new device, and my notification settings are turned on and the same as my previous phone, but I am not getting notifications on the new device. My old device, connected to Wi-Fi, is getting notifications. Again the settings I checked and they are all the same on both devices.


Can someone please help me to get my notifications?


Thank you

Posted on Oct 23, 2020 7:39 PM

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Question marked as Best reply

Posted on Feb 20, 2021 10:19 AM

  1. Go to General > iOS Storage.
    • On some older iOS versions, it is called Storage & iCloud Usage. 
    • If you select that option, choose Manage Storage on the next page.
  1. Tap the Hangouts app from the list to see how much space the app is taking up 
    • It should show how much space is the app itself or just its associated documents and data.
  1. Select Delete App
  2. Confirm it once more to remove the app from your iOS device.
  3. Go to iTunes store and install Hangouts iOS app
  4. Accept all permissions.
  5. Test.
  6. If you still have issues, send in-app feedback from the classic Hangouts app.


254 replies

Dec 16, 2020 6:54 AM in response to Triga23

Triga23 wrote:

How is there not a update to resolve this issue yet. No notifications when connected to any Bluetooth device 🤦🏻‍♂️ Brand new phone and a major issue like this. Joke

So Triga23, does that mean you do receive all your notifications if you turn Bluetooth setting off? You on iOS 14.3? (I'm just so tired of changing settings and trying to see what combination of things "might" fix).

Dec 16, 2020 7:52 AM in response to Triga23

Triga23 wrote:

Yup that is correct. I no longer where my Apple Watch and don’t connect my phone to anything Bluetooth and I get my notification. I updated my phone last night and still no change when connected to my watch. I notifications on phone

Thanks! So sad to me that I only recently bought Apple Watch Series 6 (my first Apple Watch) and it's looking like I'll have to abandon it in order to have my iPhone work). My current workaround has been to keep my iPad mini nearby, because the Notifications that don't get to my iphone do pop up there!

Dec 22, 2020 11:32 PM in response to mickeddie

SOLUTION TL;DR: Open and close every bloody app on new iPhone 12 and notifications will start.



SOLUTION: Hello All. I can't be sure that there aren't DIFFERENT problems that we are experiencing, but I had this exact problem and I fixed it. FYI calls to Apple and TMobile did NOT provide a solution.


WHAT WORKED: Having done a backup on my IPhone 6s, I then turned on my iPhone 12 (let's call it Classic) and used the blue cloud thingy to get one to talk to the other and downloaded my 6s backup to my new 12 phone. I got phone calling and text messaging to work and, interestingly, all my voicemails DID come over and did NOT delete. All my apps came over as well BUT no notifications showed up.


To get notifications from Apps after confirming that YES notifications were turned ON for all apps, I had to OPEN AND CLOSE EACH APP INDIVIDUALLY and then slide up HARD from the very bottom of the screen to the TOP which will give you access to all the still open apps, and slide each screen up to make sure each app is actually CLOSED. (As you know just tapping the screen to "close" the app off the screen does NOT CLOSE THE APP. ) A few apps that required log-ins did require me to log in to the app to make sure it was me and then notifications ensued. In many cases the passwords had already been saved in my old phone and the new one gave me access to my saved passwords, often after checking my FACE ID.


I went to bed and woke up to a slew of notifications.


NOTE: at this point I had NOT signed out of the Apple ID or deleted anything on my old phone, so what I did was to put them side by side and see what notifications were on my OLD phone and NOT on the new. This let me then go in to those apps and reopen and close or sign in and hopefully those will now show me notifications from now on.


This absolutely worked for me is all I can say.


Alley

Dec 23, 2020 1:20 AM in response to allisondbl

I did the same when I transferred to my iPhone 12 from a 10s. I get all my notifications as long as my phone is not connected to anything Bluetooth. As soon as my phone connects to my Apple Watch it stops notifications coming to my phone. Turn blue tooth off and I get notifications again. No issues. But this is also happening on my wife’s iPhone 11 so it’s not a iPhone 12 issue it’s a software issue. Joke it’s not been sorted

Dec 23, 2020 2:15 AM in response to Triga23

Thank you for this. I haven't attached my Apple Watches but I did use a bluetooth speaker earlier today and ... I think I got a notification or two when it was on but I'm not sure. Thanks to your pointing this out I will keep an eye on this when I add my watches. As I noted, I was kind of afraid there were more then one problem happening here. Alley

Jan 5, 2021 4:28 PM in response to mickeddie

I don't understand why the Apple experts didn't just say: "You have to reload every application on your new IPhone AND log in to EVERY application to receive notifications."


One line answer--that's ALL you need to know. I saw the apps on my new phone but got no notifications. It took me a few hours to figure out how to make it work.


So why did Apple experts refer us to a page about how to set up the applications??

iPhone 12 not getting notifications

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