iPhone 12 Pro Overheating

I think the fastest solution is to turn off all apps and location... this helps and don’t use phone while charging.

That's why Apple has a 14 day return policy.

Return it and enjoy whatever other phone you decide to purchase.

If you believe your phone is defective, make an appointment to have it examined in an Apple Store or to send it in for service:

Genius Bar Reservation and Apple Support Options - Apple

I had similar issue for but after the first update of both iOS and Instagram the issue seems to have disappeared.

To add up info, my Battery Health was at 89% already at 6 months only. My iPhone 7+ was way better than this. Thank you apple for replacing my iPhone 12.

I just got off the phone with Apple after doing a free consultation session for 1 hour on using my iPhone 12 pro and it’s new features when the Apple advisor proposed to log into my phone and was showing me some features as my shared screen was on the phone got very hot particularly on the sides and on the back next to the designated free space opposite the cameras. This led to a triangle being opened in the top left of the camera app when opened with a question mark saying the device was overheating. The phone after the session has cooled down and I spoke to Apple that offered me a free exchange should I choose to do so and am contemplating as to what to do. Having just received the phone I am alarmed that the device became as warm as it did. worried if I exchange the phone the next one will be the same. Have some people experienced this problem?

The iPhone 12 will warn you when it truly overheats and needs to cool down; otherwise it is within design parameters for operation.

Note that "just surfing the Internet" can generate a lot of heat, as web pages typically have lots of animation, and the radios used for cellular data use a lot of energy as well.

This is especially true if you are using a 5G cellular network, or are in an area with only one or two bars of cellular signal such that your radios need to operate at full power.

The same is true if your WiFi signal is appreciably weak.

I have heatings problems too, but only for games.

I use same games that I used on iPhone 11 and there I had no problems, on the iPhone 12 i encounter slowdowns due to the overheating.

I installed few hours ago the iOS 14.2 GM and the problem is still here though is reduced than before.

For me is an iOS issue regarding the A14, in fact my friend’s iPad Air 4th have same overheating issues.

I noticed multitasking is a big issue... if you have YouTube playing on the background and if you have some labor intensive apps on screen... it would overheat and goes to the overheat mode like if you had left the phone under the sun in the summer

findschuster wrote:

Hello,

The phone shuts down with about two hours of charing. I do not think it is a software issue, as I have turned off all apps and the issue persists. It is a hardware issue.

If you think it is a hardware issue, either contact Apple Support directly or return your phone for a full refund within 14 days of purchase and buy something else.

Never just hope there will be a fix for any product if you're convinced it's in the design.

Contact - Official Apple Support

Just don't know why some of you are having this issue. The iPhone 12 my partner has, has been streaming music for the last hour and the phone is running as cools as it could. There's another person in my office who got iPhone 12 on launch day. He plays video games (mostly candy crush) ALL DAY LONG and his phone is running as cool as our iP 12 runs.

Have you force closed all Apps, then performed a Forced Restart on your phone since you've been experiencing overheating? If you haven't, you definitely should.

ninez16 wrote:

What has happened, Apple?

As a reminder, we are all just other Apple users here; Apple and Apple Support is not here.

You should contact Apple Support directly:

Contact - Official Apple Support

It doesn’t need anything open. Only real way to tell is to keep an eye on battery consumption. It’s background tasks (particularly AI use within Photos) that works the CPU hard in the first days after install.

Which is why I asked.

Some say it is overheating based only on feel and I wanted to make sure this was phone-indicated overheating.

If you experience this regularly, be sure to contact Apple Support directly:

Contact - Official Apple Support

That's OK.......You don't have to agree with me. But it is fact that lot's of data requires all the data to re-index to a new device. if someone for example has thousands and thousands of photos, it can take hours to a couple days for all that data to be properly indexed. And that requires the battery to be used a lot. It's been this way since the beginning of iPhone and iOS. But it doesn't matter to me if you agree or not.