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iPhone 12 Pro Overheating

Haven’t seen much on this yet and was curious if anyone out there with either an iPhone 12 or 12 Pro is experiencing any overheating issues. I had major overheating problems while setting up the iPhone which isn’t too out of the norm. However the overheating issues have seemed to persist since getting the phone set up. The backup is fully restored so there shouldn’t be much background activity occurring. I’m also experiencing abysmal battery life as well, along side the drastic overheating. I do tend to favor 5G On over 5G Auto as I live in an area with a pretty expansive sub6 5G network. But either way the phone is still prone to overheat under minimal load. I also have been experiencing an occasional flicker on the screen which is something I haven’t seen on any apple oled panels before. Like I said I haven’t seen many forums or posts anywhere about this issue so thought I would reach out to the community and see if anyone is experiencing anything similar!

iPhone

Posted on Oct 24, 2020 1:20 PM

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Posted on Oct 25, 2020 6:36 PM

Hello, I just bought an iPhone 12 today and I seem to be having the same issues. I began using the phone right away after it was set up, to download apps and make it more personalized as we all do, but I did experience it heating up right away, and extremely hot as well. This got me worried which led me to researching and it brought me here. Please let me know if you find a solution! That was too much money to spend on something that overheats in just a few minutes.

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1,549 replies

Nov 3, 2020 4:37 PM in response to dblggogs

I was going through the same thing where I was having to charge my phone 4hrs after use. My issue was notes was using 82% of my phones battery even with background app refresh off. My fix was reset to factory and setting up as new. Now phone doesn’t heat doing basic things and barely gets warm while charging. Hope this helps anyone!

Nov 3, 2020 8:08 PM in response to dblggogs

Me too,

it heats up when using 5G, it keeps switching between 4G and 5G, I suppose depending on the coverage. When we are in 5G coverage it really heats up, with 4G not much so.

I am now using 5G for google maps, it has started heating up!

What is the problem? Has apple addressed the issue? Anybody aware of any communication from Apple?

Nov 4, 2020 4:14 AM in response to Kaz2020

My phone has been overheating for 3.5 days. It’s fever finally broke last night. LOL I did nothing different. I assume the issue will come back. Also noticed that it still hasn’t back up in 2 days, since my

last backup. Not sure what the holdup is. The other backups did fine, as I have reset it twice in the last 4 days. Also back camera doesn’t work, which is what started this whole mess I think. I started resetting my phone then the overheating got out of control. I hope they figure out this issue soon. Going to Apple this afternoon for my appointment and I’m kind of bummed that my phone no longer is overheating because I wanted them to feel how excessive it was.

Nov 4, 2020 12:36 PM in response to crista177

Update - I've had my phone about a week and a half now, and I only experienced it running super hot once more after the first time. I did a hard restart, which stopped the heating issue. I also went into Background App Refresh and turn off a bunch of apps that didn't need it - it was enabled for a bunch of apps that it wasn't enabled for on my last phone, for some reason. Haven't had the same extremely hot issue since, although I've noticed during heavy use (like with GPS), the phone will get warm, within reason. Battery life is definitely less than my old iPhone 11, which is a known disappointment - I'm having to sit it on the charger earlier in the night than I had to previously. Hopefully this solves my overheating issue, or at least a temporary fix until a patch it out, if it's a software thing.

Nov 4, 2020 2:08 PM in response to dblggogs

Hi!!! I have the same issue with my phone, it just arrived yesterday (Tuesday) and I noticed that when I'm charging it, it suddenly gets so hot although I've only charged 2x. I bought the adapter from Apple because I don't have a USB-C compatible one and I think it's causing it (it charged so quick too, 20% to a 100% in 20-30 mins) I unplugged my phone and switched to my old charger and my phone is back to normal temperature. I hope this works for you guys as well!!! :))

Nov 5, 2020 9:11 AM in response to Dogcow-Moof

I've had my iphone for exactly one year. It's a 12. a month ago it started popping that it was in Overheating mode. So the nice little warning, the warning that you can only make emergency calls, the whole gambit.


I called Apple support and while I was talking to them I actually had to put the phone in my freezer while on hold to keep it from going into the overheating mode. There was surely an update that they did that caused the issue. Updated the phone again with the latest update and while I have not had an overheating issue since, the battery life (after only a year) is at 75%.



Nov 5, 2020 11:34 PM in response to Judith9876

To all people claiming it's normal that the iphone 12 gets uncomfortable hot i have to say this. I own mobiles since forever. I owned Samsung's, Huawei's, Sony's, Nokia's, iphones and many other brands. But non of this mobiles get scorching hot while charging or surfing the net. May they get warm? Sure after longer gaming sessions or equal demanding tasks the mobiles could get warm. But never so hot that a warning was kicked out. The iphone 12 seems to get so hot it's uncomfortable to hold, that's uncool on many levels. The battery health will diminish over time with such high temperatures, surely the electronics inside the phone will also suffer over a longer period of time. So if you pay 1000 dollars + for a mobile one expects more! Each time your iphone 12 heats up tremendously, the lifespan of your battery decrease s rapidly. I saw this with my iphone X and iphone 11 pro max. Both of them lost battery health % after charging sessions who we're extremely hot. I stopped using the fast charger from apple, because each time i used it, i could basically watch the % of the health app drop rapidly. My iphone 11 pro max is one year old and it already lost 13% (87%) of it's capacity. My Sons iphone 11 pro max who never used fast charging is still at 96%. Hence i know for a fact that heat will kill your battery.

Nov 5, 2020 11:51 PM in response to from0toHero

Have to agree.

It’s is clear as a day we pay more for less.

I don’t see any upgrade experience form my iPhone X, and no better camera isn’t worth new phone for $1400


the battery is draining faster before all the heat issues, Apple do claim it is good for 17 hours vs 18 on the 11 pro., so it’s def less.


on the 5G complete gimmick, doesn’t work well even when “connected” had to turn it off today so I can Los a video with the LTE.

so def don’t need that feature, not worth the extra heat and extra battery eating.

most people won’t need it at all.


today I used my car witless charging the phone got so hot to the point I couldn’t hold it, and the pgone was lagging on every action, like 1 second delay.


def sending it back and saving my money, will try to get a new 11 or even a Xs, will save money and get a better lasting phone.


what a shame on apple side, never in a million years I throughly I will return a phone to Apple abs get an older mode, yes it is that bad.

Nov 6, 2020 5:01 AM in response to Avinking

Same problems. Did diagnostic over the phone with apple, to have them tell me nothing is wrong. Made an appointment in the store to have them tell me nothing is wrong. 3 hour battery life with 5g off. If nothing is wrong, then it is terrible by design. Sent it back, i’m on my 4 year old 7pro again. I’ll keep using it until i try samsung. I’m doubtful about apple anymore, i feel like a sucker more and more with their products, and don’t care to participate in the diminutive behavior of their “geniuses”.

Nov 6, 2020 12:55 PM in response to AlfromRedondo

Update. So I spoke with Apple tech support again. I followed their recommendation of turning off some apps that I don't use, turn down brightness of screen and then turn off phone and restart after 1 min. I did exactly what they suggested and all seems to be working fine. I charge on a wireless charger at night and in the morning the phone is cool and charged. Battery is holding charge. Now this is all working on wireless connection. I now plan to use the 5G and see what happens........stay tuned.......

iPhone 12 Pro Overheating

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