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iPhone 12 Pro Overheating

Haven’t seen much on this yet and was curious if anyone out there with either an iPhone 12 or 12 Pro is experiencing any overheating issues. I had major overheating problems while setting up the iPhone which isn’t too out of the norm. However the overheating issues have seemed to persist since getting the phone set up. The backup is fully restored so there shouldn’t be much background activity occurring. I’m also experiencing abysmal battery life as well, along side the drastic overheating. I do tend to favor 5G On over 5G Auto as I live in an area with a pretty expansive sub6 5G network. But either way the phone is still prone to overheat under minimal load. I also have been experiencing an occasional flicker on the screen which is something I haven’t seen on any apple oled panels before. Like I said I haven’t seen many forums or posts anywhere about this issue so thought I would reach out to the community and see if anyone is experiencing anything similar!

iPhone

Posted on Oct 24, 2020 1:20 PM

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Posted on Oct 25, 2020 6:36 PM

Hello, I just bought an iPhone 12 today and I seem to be having the same issues. I began using the phone right away after it was set up, to download apps and make it more personalized as we all do, but I did experience it heating up right away, and extremely hot as well. This got me worried which led me to researching and it brought me here. Please let me know if you find a solution! That was too much money to spend on something that overheats in just a few minutes.

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1,549 replies

Nov 7, 2020 9:26 AM in response to gelareh256

Just did this a few hours ago. Before you return it go into settings and look at battery. And then look at usage by app. I did this and noticed Waze was using 85% of my battery on my new phone. I deleted the app and now it’s a nice, cool phone with long battery life. Maybe it’s Waze or another app stuck in some loop or something. Worth looking at real quick

Nov 7, 2020 9:50 AM in response to Avinking

Please - all computers are designed for an average set of tasks.


Apps that use a high amount of CPU power will cause heating, it's how computers work.


An app that is using much more than it should will generate a lot of heat and use a lot of battery; GPS apps are especially bad about this if not designed correctly. Facebook's app also does this as heaven forbid it not tag your location correctly. 🙄


There's nothing wrong here but your expectations; you would have the exact same issues with any Android phone.


If you manage to find one that works better for you, return your iPhone if within 14 days of purchase for a refund, or sell it, and buy the other phone.


Life is too short to be frustrated.

Nov 7, 2020 10:02 AM in response to Dogcow-Moof

Your explanation would be correct except it doesn’t happen on the 8, 10 and 11 same usage same apps.

Using my camera for exactly 1 minute and the middle upper side of the phone is really hot.

yesterday had a video chat, couldn’t touch the phone, maybe it’s the same heat generating inside but the new design more “metallic” passing the heat outside higher?

And why would so many people comment here on a product they clearly wanted and were loyal to in the last 10 years?


I personally returning it, for many other reasons, it’s jus to not worth the hype anymore, really not.



Nov 7, 2020 10:10 AM in response to Avinking

Avinking wrote:
Your explanation would be correct except it doesn’t happen on the 8, 10 and 11 same usage same apps.

Using my camera for exactly 1 minute and the middle upper side of the phone is really hot.
yesterday had a video chat, couldn’t touch the phone, maybe it’s the same heat generating inside but the new design more “metallic” passing the heat outside higher?

And why would so many people comment here on a product they clearly wanted and were loyal to in the last 10 years?

I personally returning it, for many other reasons, it’s jus to not worth the hype anymore, really not.


There's no magic code to make a phone heat with just the iPhone 7 and 12.


Certainly a metal case may transmit heat better than plastic or glass would, but despite your comments there's never any danger from the amount of heat generated or the phone would shut itself off.


It's too bad you don't like your iPhone 12, for whatever reasons you don't, but that's precisely why Apple offers a 14 day return period, no harm done.


Best of luck with whichever other device you choose.

Nov 7, 2020 11:00 AM in response to Avinking

Avinking wrote:

So your solution is to just remove any legit app that the phone can’t handle?
what’s next? WiFi too much, turned it off, YouTube videos taking battery, let’s not do that, Bluetooth is overrated anyway prefer my expensive phone to stay cool so I won’t use it at all.

something is wrong with this model.

That's not what the message was. Often in a new phone setup, when apps are brought over, they sometimes have issues, such as not shutting down in the background. That doesn't mean you have to remove the app. It also doesn't mean your phone is defective. It means you need to do some troubleshooting to determine what has gone a bit rogue. That's why your phone provides a way to see which apps are running your battery down, which would also keep your battery working harder and ultimately hotter. Go to Settings > Battery See what's using the most power. That app, may not be running properly under iOS 14.2. You can try to simply force close the app. You can Force Restart your phone. You can delete the app, then reinstall the app.


You need to determine what is causing your issues. It's pretty much a guarantee it's NOT your phone. It's pretty much a guarantee it is some rogue app.

Nov 7, 2020 10:58 AM in response to dblggogs

Mine too. It gets overheated even by simply browsing sites. just recently, it makes a buzzing sound coming from internal phone while the sound was off at the same time. I tried to open a video in YouTube to check if sound can be generated from it... Unfortunately, no sound was generated even if it was full scale volume. What has happened, Apple?

Nov 7, 2020 11:06 AM in response to lobsterghost1

apple support said the diagnostic is fine, and I can return or replace the phone, so the phone works the way it was designed to...


and I did all the troubleshooting you mentioned as well before I called Apple.


it’s just how it is, doesn’t fell right, maybe you like it, I personally think it’s design flaw.

Ans was really waiting for this model, and loved the fact they want back to this design, but now I realize it’s less comfortable in my hand (slippery), and seems to be transmitting way more heat.


Along with other issues, it’s just not worth the price that’s all.


by the way the phone may not shut down cause it’s too hot but it does get into that lagging mode they scrubbing through and closing opening apps are a bit in delay.


Not hating on Apple, I will just go with older cheaper model without all the gimmick features which I personally do t need (5G, better camera and HDR ... )




Nov 7, 2020 11:13 AM in response to Avinking

It appears you've made your decision, so return the phone and move on.


We have one iPhone 12. For the first few days it ran warm and I did what I suggested and found out our Tile App was running the battery non-stop. I deleted the Tile app, reinstalled the tile app and the phone is running cool as a cucumber now.


I have 12 Pro Max coming next weekend. I'll see if any apps do the same and do what I did with the 12 and not worry about this.


But you should definitely return the phone since you've determined it's the phone.

Nov 7, 2020 10:03 PM in response to Margar88

Today it is heating up even with Wi-Fi.

When you are facing the screen the hottest point is in the middle to the left of the Apple logo?

Very strange.

Something is not right with this phone.

It is not a particular App use, charging it or 5G use although all have so far been reported to cause it to heat up in addition to others. I cannot understand it

We need Apple to make a statement and tell us what is going on?

Nov 7, 2020 11:42 PM in response to ThatGirl-JM

I have contacted apple support, they ran diagnostics and said everything is OK. They advised to update the software to 14.2, which I did, I have been using it for about 30 minutes continuous with no issues, although even before they did this I used to have periods without the phone actually heating up.I will observe and post again.

iPhone 12 Pro Overheating

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