iPhone 12 Pro Overheating

Then tell Apple that. You haven't done so here on this user to user only forum. Schedule an appointment at your Apple Store Genius Bar or use the Get Support button at the top of this page or use this link to let Apple know you have an issue --> Feedback - iPhone - Apple

Complaining here to just other users, is pointless and gets you nothing. Also to suggest you're waiting for Apple to do something, when the vast majority of users have no overheating issues on their iPhone 12 is pretty difficult. It is NOT a universal issue and seems to only effect a small number of users (when you factor in the millions upon millions of iPhone 12's sold around the world). Users who have an issue need to work with Apple on their issue and stop sitting back waiting for Apple to do some mythical thing.

Ok so I have some test results. Apple sent me a replacement iPhone 12 Pro. I didn’t restore anything to it. Just powered it on and skipped through the setup screens.

It is 79F and sunny. Went outside with both this new phone and my original 12pro. Started taking pictures and videos about 30 seconds apart each. Within 5 mins the old iPhone kicked into 50% brightness lock. Couldn’t see a thing in plain sun.

the new phone took another 4 mins before it did the same thing. Consider the new phone has no widgets running and no sim card etc.

Both phones had the same slim case on.

I also took the temperature at the back of the phone and for both it was approx 123F. I never exposed the back of the phone to the sun. Only the front. I used a high end infrared laser thermometer to measure this.

I’d say this is a bust. 79F weather is not even close to hot summer days. We get 95F days here in Ohio sometimes. My beach travel is usually at 90F or more in Florida.

This is the 4th iPhone 12 I’ve tested personally that becomes unusable outdoors. Reach your own conclusions. I’m sending the new one back.

@mesajjb dude that sounds like a serious issue wow. I would definitely take that back and ask for an exchange.

Check which app is using all your battery and that will be the one making it hot. shut it down and it will be fine. Then update all your apps.

yes you should exchange it, because I got the 12 pro also and its a little noticeable when charging but the rest of the time it stays cool. hope this helps!

I had to my Fordpass app on my phone even though I didn't have it open; it was overheating my phone once I removed it the problem resolved.

I have taken the same steps you have. I believe its a hardware issue with the A14 chip. I recommend you take the phone to Apple to get it replaced.

Just did the software update and its been way better. May be too soon to tell so will try and report back.

I switched 5G off, but the device still overheats whe using 4G.

This must be a faulty device. I’ll return it.

I am sorry to hear that. Just return it and get a new one.

Take your device back to the reseller or contact Apple Support and request them to repair it. You have 12 months warranty I guess?

If it is actually too hot to hold in your hand, schedule an appointment at your Apple Store Genius Bar for evaluation.

Still heats up but not as much before complete wipe, i can play GI @60fps med graphics without throttling. No heatups during normal use.

It happened with me on an ATT phone. But I always get new SIM cards whenever I upgrade my phone. Surprisingly the second one I got works marvelously compared to the first one I got

That's definitely not normal behavior.

Contact Apple Support directly and they will help you walk through possibilities and troubleshooting:

Contact - Official Apple Support