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iPhone 12 Pro Overheating

Haven’t seen much on this yet and was curious if anyone out there with either an iPhone 12 or 12 Pro is experiencing any overheating issues. I had major overheating problems while setting up the iPhone which isn’t too out of the norm. However the overheating issues have seemed to persist since getting the phone set up. The backup is fully restored so there shouldn’t be much background activity occurring. I’m also experiencing abysmal battery life as well, along side the drastic overheating. I do tend to favor 5G On over 5G Auto as I live in an area with a pretty expansive sub6 5G network. But either way the phone is still prone to overheat under minimal load. I also have been experiencing an occasional flicker on the screen which is something I haven’t seen on any apple oled panels before. Like I said I haven’t seen many forums or posts anywhere about this issue so thought I would reach out to the community and see if anyone is experiencing anything similar!

iPhone

Posted on Oct 24, 2020 1:20 PM

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Posted on Oct 25, 2020 6:36 PM

Hello, I just bought an iPhone 12 today and I seem to be having the same issues. I began using the phone right away after it was set up, to download apps and make it more personalized as we all do, but I did experience it heating up right away, and extremely hot as well. This got me worried which led me to researching and it brought me here. Please let me know if you find a solution! That was too much money to spend on something that overheats in just a few minutes.

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1,549 replies

Oct 31, 2020 3:46 PM in response to rayees288

Well that means it’s not an individual phone problem... :/

ok I looked up the inside of the phone online, looks like the hottest spot in my case is right at the A14 chip... it’s the main chip overheating

anyone knows if the 5G modem is in A14 or it’s another chip outside?

did you feel it the hottest right on the left a bit upper left? That’s the part that was really hot for me

Oct 31, 2020 3:59 PM in response to rayees288

So yea then it’s just the CPU overheating. i mean shoot I am a chip designer myself ha ha

on top of my head the only quick fix would be lowering the frequencies during the multicore operations

maybe lowering the background process core frequency dynamically if they have to adjust the frequencies on the fly.

if not, they would just have to slow the chip down completely

Oct 31, 2020 7:05 PM in response to dblggogs

So, I’ve had the 12 for about 5 days now. Battery life way better than expected unless doing multiple internet speed tests to determine if the discount carrier you bought from was lying about their internet speeds, ugh. My 12 heats up when charging, this is a new experience for me because I have always chosen Samsung and they rarely heat up at all. This year, I decided to give Apple a try because the 12 was so compelling. I hope I didn’t make a mistake, Android phones are awesome and will probably just use an old phone for that functionality. On the bright side, Apple software has some surprisingly cool features once you dive in

Nov 1, 2020 7:43 AM in response to dblggogs

Hi,


I returned my iPhone 12 Pro because of an overheating issue which was triggered when using the LiDAR feature. Specifically, when I launched and used the measure app from Apple. After some troubleshooting with Apple Support, the next step was to have me connect with Apple engineers. Since the phone was new of 2 days, I opted simply to return it within the 15 day return period. My iPhone had a clean install of the IOS 14, updated to the latest version and setup as new in order not to bring in what could have been corrupted data from an iCloud backup. I prefer to take the wait and see approach to understands what issues pop up in the course of the next few months...


Besides that issue, the iPhone 12 Pro was a joy to use.


Hope this helps.


Nov 1, 2020 8:12 AM in response to eduxav22

I went back to my iPhone 11 Pro Max. It’s bigger but I can’t complain about the excellent battery life. I think it was more curiosity than necessity that pushed me to try the iPhone 12 Pro. I definitely prefer the design and form factor of the 12. I may pick one up later. I’m just taking my time and reading up on the issues people are flagging on the 12.

Nov 1, 2020 2:49 PM in response to dblggogs

I have literally just taken my brand new iPhone 12 Pro 256gb handset out of it's box, turned it on and begun set up. I got to the stage where I'm adding my debit card to my wallet via scanning the card with the camera. It was on the camera scan part for a minute maybe two at most whilst I got my real life purse and my card. In that time the handset became extremely hot to the touch on the rear, and I mean extremely hot! I'd never felt anything like it in my 20 years of owning mobile phones!


Once I'd finished adding my card via the camera scan and progressed to the final stages of installing my apps from an iCloud back up it started to cool down again although there is still a spot near the back camera that is warmer than the rest of the rear.


I'd like to add that the handset hasn't even been plugged in to a charger yet and it's running on iOS 14.1 straight from the box.


This has made me a little tentative as this handset is supposed to be for my daughter....


I'm going to keep an eye on this to see if it becomes an issue.

Nov 1, 2020 4:02 PM in response to Mollllllly

I wonder whether I should just give up on the phone and take it back. I have been given the option of getting a new 11 pro but have to start a new contract all over again. It's awful to be faced with this decision and it's one I have to decide in a couple of days since there is the 14 day return policy. To have a phone and be excited about it and now this. I wonder what Apple thinks or if they even know this is an issue since I saw a rating of 4 out of 5 positive for the phone. So disappointed.

Nov 1, 2020 4:52 PM in response to MUFC81

MUFC81 wrote:

My iPhone 12 is getting way too hot at the rear and sides. Using it in exactly the same way as my previous 7-8 iPhones but this is not right. It’s too hot and had to turn it off to cool down.


Did it say it had to cool down?


If not, it didn't get "too hot."


It doesn't matter what any prior iPhone you've owned did, if the phone gets too hot, it will tell you and will shut down, otherwise it's performing normally.

Nov 1, 2020 7:43 PM in response to reg968

So, I had a long day but it seems that the problem has been solved.


feel free to contact apple support. They will address you ok few steps to get rid of the issue.


try with a quick restart of your phone. (Quick press Vol up and release + quick press Vol down and release + keep press turn off button until you see apple logo)

that seems to be a solution. It worked for me. Is not heating anymore

iPhone 12 Pro Overheating

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