iPhone 12 Pro Overheating

Many "Geniuses" don't really understand the technical details, ime @bao194.

How old is the phone, have you restored a backup, how big is your photo library & other parts of your backups? Have you checked what "background" battery consumption you've had in the past 24h.

Advice: give it a few days...

It'll do it's background business and calm down.

Most of the work is recalculating it's AI-comprehension of your photos which doesn't backup to the cloud to protect your privacy (IIRC). Mine's now a few days old and running amazingly & cool.

Hey! Yeah thanks for replying to me but it is the brand new iPhone 12 and it is kind of lagging and this dude have the audacity to say. “I see nothing” I literally show it to him to his face. Ah ok I’ll give it a few day to see what sup. But the apple story at North Star mall are the most unfriendliest place I ever been to. This girl who checked me in was so rude too. And add onto the guy who so called “genius help” like all he was background check it from his computer. Yikes man what a horrible experience

I like meant the dude is the one I went to, to get help form my iPhone at the apple store but it just overall unpleasant experience and I’ll wait then I’ll prob going to trade it back and get the iPhone 12 pro max or something

FWIW - I wouldn't trade in based on it getting hot. The 12, 12 Pro & 12 Pro Max all have the same A14 chip and the same form factor... so I suspect they'll all present the same symptoms... and every time you restore your backup it will do the same thing for a few days.

It's literally a function of  devices working hard protect your privacy - nothing more.

I tried Apple in London and in Dubai. The staff in London are brilliant so are the staff in Dubai ( not as much though).

Very helpful

my iphone 12 pro was really hot to handle when I used the 5G and then started to heat up when I use the WiFi as well.

After updating to 14.2 and switching it off for 5 minutes , do far so good even with 5G . It has been 3 days since the update. Try that and see

Good luck

I noticed that when the phone is hot it starts losing battery quite quickly. So if I pick up my cool iPhone 12 Pro and do task A, battery stays at 50% for some time (3-5 minutes) for example. I keep doing task A and the phone keeps getting hotter and hotter. Suddenly, I lose 1-2% a minute. That is not normal.

It's most likely just your Photos re-analysing. The facial & object recognition isn't in the backup, to protect your privacy... so new phones are often hot for a few days. Keep it near a charger and give it a day or two.

Check Settings > Battery > 24h to see what I mean. Something (probably Photos) will be running a "Background" task.

I have the phone for over two weeks now. So I doubt it is still that. There is also no issue while the phone is on Wifi or idling. I even deleted the app that was on the top in the battery overview. But thanks for replying.

Hello! I'm also noticing this heating problem on my iphone 12. I don't use games on my cell phone, but when I use it for anything simple (instagram, facebook, messages, emails, photos) it gets hot. They make 2 two that I bought and I'm not happy with this problem.

I have the same issue with overheating iPhone 12 Pro. Not sure if this issue occurs on all 12 models or only 12 pro. Mine is overheating while using or charging to the extent that it was too hot to hold in hand. I applied for replacement and just received the replacement now. Since I have seen many comments on overheating, I believe that the replacement may also experience the same issue (as common for 12 Pro). I charge with my previous charger, iPhone 11 max charge. Overheating occurs regardless of being charged or just regular usage of the phone.

For me, they ran a entire diagnostic on my phone and checked my storage and also what apps/programs I use the most for any battery bugs. Didn’t help and they didn’t show anything. I undated iOS but I still have major heating issues. Im now just clearing out everything when it gets hot and waiting a few minutes to reuse the phone and it cools down. My 11pro was the best and had no issues. Dealt with this with the 5 but no problems since. This is pretty bad but they aren’t doing anything but saying report issues and go to store.

Not trying to start an argument but do you have the 12 bc it seems like u don’t understand what everybody is saying I’d understand if the phone was warm from charging streaming and having a ton of extra apps running but for it to be to hot to hold in your hand is a problem especially when you’re just charging it with no background apps open and just watching Netflix on using WiFi then even without the message it is overheating I shouldn’t have to worry about my case melting because I have my phone on the charger

O2 gave me another brand new phone to migrate all across to it, im not very confident in Apple i think the first batch of phones have issues and im praying that this brand new phone doesn’t have the same issues.

my current phone has latest OS and still gets hot.

Kind of sad how you get better support from a carrier than from Apple itself. When I asked for a replacement device they suggested I send my 2.5 week old device in for repair and be without phone for a few days.

It wasn’t easy getting another phone so i could migrate across, but i am glad the carrier did, yes apple should be providing better support, to some people there phone is everything, i know mine is, i can pretty much do everything i need to do via an app as the same as using an internet browser on a PC or Mac