You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12 Pro Overheating

Haven’t seen much on this yet and was curious if anyone out there with either an iPhone 12 or 12 Pro is experiencing any overheating issues. I had major overheating problems while setting up the iPhone which isn’t too out of the norm. However the overheating issues have seemed to persist since getting the phone set up. The backup is fully restored so there shouldn’t be much background activity occurring. I’m also experiencing abysmal battery life as well, along side the drastic overheating. I do tend to favor 5G On over 5G Auto as I live in an area with a pretty expansive sub6 5G network. But either way the phone is still prone to overheat under minimal load. I also have been experiencing an occasional flicker on the screen which is something I haven’t seen on any apple oled panels before. Like I said I haven’t seen many forums or posts anywhere about this issue so thought I would reach out to the community and see if anyone is experiencing anything similar!

iPhone

Posted on Oct 24, 2020 1:20 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2020 6:36 PM

Hello, I just bought an iPhone 12 today and I seem to be having the same issues. I began using the phone right away after it was set up, to download apps and make it more personalized as we all do, but I did experience it heating up right away, and extremely hot as well. This got me worried which led me to researching and it brought me here. Please let me know if you find a solution! That was too much money to spend on something that overheats in just a few minutes.

Similar questions

1,549 replies

Nov 13, 2020 12:21 PM in response to dblggogs

As I just posted on the US site after switching down 5G to 4G in the mobile network settings the phone finally started cooling down. I expect that battery drain will now normalise. I have 5G from T-mobile.

I think apple and T-Mobile have work to do ...

Makes you wonder what 5G is doing to your phone that causes this massive overheating and related battery drain problem...

Nov 13, 2020 3:55 PM in response to B4rtM4n

Same I. Have 12 pro max and Tmobile and my **** was so hot my mom called it burning and freaked out said I should put it in cold water or in the fridge and I was like well it would make sense but components expand and contract and your never want to go from super hot to cold super fast with anything wether glass or pottery or silicon or transistors

Nov 13, 2020 3:56 PM in response to dblggogs

Just sent it back to Apple, 12 pro amd MagSafe.


In more than 10 years I was happy with my new phones, very upset I had to send it back, I can’t justify to pay $1600 for a phone in general and for this model in specific.


Anyways, anyone know where can I get new 11 pro 512gb?

Only places I see it, like bestbuy, it cost like brand new 12 pro so not sure what’s the deal. :(

Nov 13, 2020 4:09 PM in response to dblggogs

I purchased a 12 pro max and I’m having the same issue with overheating. I haven’t yet updated my service to 5G, and the phone is very hot to the touch. Support claims it’s just because the phone is doing so much while restoring, but I haven’t had this issue before with other iPhones. It’s pretty bad so I’ll likely return the product.

Nov 13, 2020 11:46 PM in response to dblggogs

I just got my iphone 12 pro max yesterday. Today i plugged in my phone to charge, went for quick shower and when i came back its very hot near upper part opposite side of the camera. The screen was off, wifi is on. No app is running. I got worried thats why i came to search if im the only one and surprisingly, NOT. For a so expensive phone i am expecting more from apple. Disappointed on 2nd day.. haysyss.

iPhone 12 Pro Overheating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.