You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12 Pro Overheating

Haven’t seen much on this yet and was curious if anyone out there with either an iPhone 12 or 12 Pro is experiencing any overheating issues. I had major overheating problems while setting up the iPhone which isn’t too out of the norm. However the overheating issues have seemed to persist since getting the phone set up. The backup is fully restored so there shouldn’t be much background activity occurring. I’m also experiencing abysmal battery life as well, along side the drastic overheating. I do tend to favor 5G On over 5G Auto as I live in an area with a pretty expansive sub6 5G network. But either way the phone is still prone to overheat under minimal load. I also have been experiencing an occasional flicker on the screen which is something I haven’t seen on any apple oled panels before. Like I said I haven’t seen many forums or posts anywhere about this issue so thought I would reach out to the community and see if anyone is experiencing anything similar!

iPhone

Posted on Oct 24, 2020 1:20 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2020 6:36 PM

Hello, I just bought an iPhone 12 today and I seem to be having the same issues. I began using the phone right away after it was set up, to download apps and make it more personalized as we all do, but I did experience it heating up right away, and extremely hot as well. This got me worried which led me to researching and it brought me here. Please let me know if you find a solution! That was too much money to spend on something that overheats in just a few minutes.

Similar questions

1,549 replies

Nov 15, 2020 9:30 AM in response to Eddymon

oftentimes - but not always - it's the photos app/background processes (on Mac, iPad, and iPhone).

There's a ton going on.

But it shouldn't be that big of a thing - I can actually feel my 11 Pro heat through a case, which I did not previously. Background refresh off. No difference on cellular/LTE or WiFi.

Battery usage shows nothing unusual; just normal apps. I don't have social apps - FB, IG, LinkedIn, Twitter, etc. - because those have high activity on the server side.

Nov 15, 2020 11:53 AM in response to dblggogs

Just got the 12 Pro Max two days ago. I keep my phone in a dash mount when driving. I’ve noticed that the phone overheats within a minute and the screen automatically dims to try and reduce the heat. However, when I go to turn the brightness up, it says it’s already at the max brightness, but I know it’s not since the screen is so dim it’s barely visible.

Nov 15, 2020 12:33 PM in response to Dogcow-Moof

I’m not getting the “temperature” warning message, but I wouldn’t be surprised if I did. I have the auto-brightness turned on, but that’s not the issue. It’s not turning down the brightness due to changes in ambient lighting, the phone is limiting the maximum brightness when it’s hot, and I’m unable to increase the brightness past this limit. And this happens within a minute. Yes, it’s on the dashboard, in the sun, but my 11 pro Max didn’t have this issue. I can cool the phone by holding it up to the car AC and the brightness limit will increase, but then within a minute or two, we’re back to limited brightness and a hot phone.

Nov 15, 2020 1:45 PM in response to Dogcow-Moof

Same here William. 3rd day on the 12 Pro Max and no abnormal heating whatsoever. I've been putting the phone through it's paces, streaming, watching videos (I'm not really a gamer), but the phone is stellar as I would expect. Also NO issues wirelessly charging and I just got a new charging stand for my office, which charges my iPhone vertically, my Apple Watch and has a charging plate for my Jabra Elite 85t headphones I just got which now charge in their case wirelessly. I'm a totally happy camper all around.

Nov 15, 2020 1:53 PM in response to lindros2

lindros2 wrote:

Previously I only got the dimming-then-cool down message on two occasions: 1) iPhone 4 and 5s, BMW charger, and 2) in the middle of summer.
The latter one is solved by tossing in the pool (thanks IP68).
the former issue solved by... better charging with air flow.

You do know your iPhone is water resistant, NOT WATERPROOF. Should the phone be water damaged, your iPhone warranty does NOT cover water damage. It is MOST UNWISE to EVER submerge your phone in water. It could be a VERY expensive mistake.

Nov 15, 2020 4:39 PM in response to Mohdalnajjar

I think Apple will do something about it soon! This is a hazard and might cause Apple a huge loss if they ignored it or if someone is hurt or property is damaged ! Hope someone from Apple is reading these reviews and act quickly to resolve the issue !

iphone pro max is overheating from normal usage and THIS IS SERIOUS ! Booking an appointment with a genius bar is torture and we r in the mid of pandemic so the solution should be easier DOT

Nov 15, 2020 4:58 PM in response to dblggogs

I am having the same issue while setting up the phone, I did a full restore from my older iPhone with iTunes. While setting up my iPhone 12 pro max, I was turning on both of my phone at the same time, but my 12 pro max started heating up so quickly and my old phone had totally cool on touch. I am wondering is this another battery flaws from Apple?

Nov 15, 2020 6:38 PM in response to dblggogs

Apple iphone 12 Pro Max - i also transferred my my information from one iphone to another and it did get hot. i also brushed it off. i feel like my battery life doesn't last any longer then my Iphone 11. When i charge my phone , use faceTime or use my phone for long periods of time it over heats. The heat comes near the camera area and on the side where the volume buttons are. I recently did a reset all settings in hopes it resolves the issue. I charged my phone and the over heating was not as drastic. I have not had a chance to test on facetime or while using the phone for an extended period of time. I do not have a screen protector or a case on the phone.

Nov 15, 2020 10:29 PM in response to dblggogs

I just received the iPhone Pro Max 12 today and I am experiencing the exact same problem which also lead me to this thread... just setting up my phone, the phone is too hot to even hold! This is very concerning.. I’m upgrading from the iPhone 10 XS Max which always ran cool as a cucumber so something is definitely wrong here... please keep us updated on this.. hope it doesn’t catch on fire!! 🔥

Nov 15, 2020 11:04 PM in response to dblggogs

Yeah mine used to overheat too. I would just use it normally and it would begin to get hot. Since the iOS 14.2 update I haven’t experienced it lately. However Today my iPhone 12 pro’s screen has also periodically flickered black. I could be on Instagram, tiktok, google chrome, etc. and it’ll just pop up a black display for half a second. Not too sure why

iPhone 12 Pro Overheating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.