iPhone 12 Pro Overheating

We have 4 iPhone 12's. 1 is on its 2nd replacement already. 3 others have there first replacement coming today.

4 lines on our account having had 9 phones in 6 weeks. At this rate we will have gone through 80 iPhone 12's in 1 year.

I have just read an article, and there is a source that said that an iPhon 12 Pro with a SIM card drained a lot of battery, while then taking out the SIM card, the without SIM card iPhone 12’s battery life exceeded that of an iPhone 11 Pro Max with a SIM card.https://hypebeast.com/2020/12/apple-iphone-12-short-battery-life-drain-issue-info

The same thing happened to me with my new iPhone 12 Pro Max I was using the program hang out and only within 20 minutes it started getting super hot and then the phone with some safety device in it killed the communication and the phone stayed on a prompt saying the phone will not come on until it cools off so I put it in front of my AC vent in my car and let it cool off and the phone came back on... Is anyone else out there having the same issue

Not true. I have gone thru 7 iPhone 12's while only have 4 lines. Only 1 is heating up. The original problem was dropped calls with Verizon. After 5 weeks of swapping phones, I switched to T-Mobile. The dropped calls immediately stopped. Only problem now is overheating and occasional text message which drags its way through. The text message issue should be corrected in the next iOS update. Hopefully with 1 more phone on its way, the overheating problem will end. Be patient and Love Apple for trying.

Jaguir333 wrote:

It is covered but they will just give a new phone with the same issues.

I don’t have 5G available and never seen that symbol on my 12 pro. My background app refresh is turned off all the time. No location service. Dark mode on. No mail fetch. Still my phone is overheating. Had to restore my phone per apple service and the problem gone for 7 days and came back. Any solution Mr. Level 7. I don’t know about you but I love Apple Products but their service. They said they can’t do anything because their diagnostics shows no problem.

I have iPhone XS and it was perfectly fine until iOS13.7: FaceID working, long battery life, no overheating. The moment it got auto upgraded to iOS14 it overheats so much so that I often can't even hold it to my ear when taking a call. It also gets extremely hot when on the charger. I already disabled the majority of background activity but even if I charge in airplane mode it over heats. As a consequence the battery drains very fast now every 3-4 hrs I am down to <20%. The problem lies with iOS14. Is your Face ID still working?

I found that the overheating is reduced on iOS 14.3, but battery life (and cellular radio signal) is also worse.

I did a research project over the weekend to look at all towers around my house - ironically, only T-Mobile has full strong coverage in my neighborhood (AT&T, Verizon, etc.) all "surround" my area, but do not have directional to my house.

I have the same issue. Only started yesterday, after about 3 weeks ownership. Today I needed to charge 3 times in 12 hours, and the phone is just sitting there, heating the top of my desk. I have had an update on pause for my Apple Watch for about the same time. This could be contributing, but I have yet to verify this hypothesis.

The phone heat up to the point where it is uncomfortable to hold - I refer to it as overheating. I spent an hr on the phone with tech support. I went to the store and was told to reset the phone. I experienced the same problem last night. I’m calling this am.

Same here just the GPS was on as I was driving nothing else ... still warning came as phone temp too hot .... I was scared it would burst and my kids were in the backseat ... gps and everything stopped.... definitely some issue is there... had an iPhone 8 since last 3 years never experienced such thing

Hi. You seems to be very calm about phone getting to over hot and said it expected that will happen. So what about this...I use my iPhone 12 for Facebook Instagram mainly and I experienced this few times. It stops responding and block itself showing that phone is overheated. The phone feels very hot. I’ve made a photo of it and I hope you can see it. Thanks. Regards.

I just got an iPhone 12 Pro and started using it only about a week ago. Same problem! When I do anything with it, it almost instantly becomes so hot its painful to handle. And that’s even when running just one app at a time. The battery keeps draining like mad, nothing even close to the promised battery life.

A related oroblem is the drop on display brighness: when the device gets hot the brighness drops and its impossible to turn it any higher until I’ve managed to cool the device fown by either shutting it off for a whole or placing it somewhere cool and not using it dor a little while.

Also when it gets hot the torch is disabled.

i’m really disappointed and thia device feels useless if it keeps heating u and behaving like this.

And another thing: Really, no wall charger in the package?! Come on! Not everyone has USB-C wall charger adapters rolling around their floors, or a laptop with a USB-C port. I mean, who sells a device that you can’t plug in to charge?! During lockdown especially and with the delivery company having already sent the device package twice 200 km away from where it was supposed to be delivered, you just don’t get up like that and go to a store to buy the right kind of wall charger or order one online to be delivered (if it ever arrives), when you notice that Apple didn’t pack one with the device you just bought. Annoying and disappointing. Petty business, really. And also an irritating extra cost for someone who just cought up 1300 euros for this “amazing” device that seems to not work properly at all.

Shape up Apple, please.

CJM, the issues in the situations you describe sound very kuch like the ones I’m experiencing with my new iPhone 12 Pro. It has felt from the beginning that it’s just not right. Apart from heating up too much it keeps “coughing”, like behaving a bit weirly like freezing for a short while...

And yes I drove one hour north to a store that stocked chargers and haven’t been overcharging it. Like with you, my eevice keeps heating up also when nit charging and when just doing some very sinple task like writing a message. No multiple apps working sinultaneously, nothing to explai why it would be going on overdrive and heating up.

I will have to find out how to return this. I cannot accept a new device behaving like this one, in the first week of me using it!

Omg I had the same issue the exact day that arrived, I comtacted apple and made an appoinment to have an exchange since it was only 3-6 days old and they didn't want to exchange, I was so dissapointed because they didn't care that it was getting hot and I have a 1 year old that uses the phone, for safety I had to mailed back and wait for a refund, and I am not buying does defective iPhones.

I have iphone12 mini got it from Christmas as a present.. the phone is getting extremely very hot while on videocall it is really scary that the phone might explode. And the phone was having a warning to shutdown to cool it down..

got i phone7 before this so ibackup and transferred to this phone i was thinking maybe that’s the problem. So I restored to factory settings and start the phone as new device but still the same problem!!!!

apple please fix this problem