iPhone 12 Pro Overheating

I am also looking for a remedy for this problem. My phone got so hot at my son’s graduation party, the camera froze and I couldn’t take anymore pictures. I even restarted the phone and it has the same issue. I never received an overheat warning but the phone was very hot to the touch. It’s super frustrating to pay $1,500 for a phone that doesn’t work properly. I am leaving for a trip to Yosemite and I’m afraid it’s going to happen again. 😡

that is exactly what they told me about my 12 mini. Told me to reset it completely which means all apps have to be re-nstalled one by one with passwords and all. It did not change anything the behavior of the phone. I am still working on re-installing the apps. I should have kept my old I-phone 10.

This is the most ridiculous reply I could of received. Why would I pay $1,200 for a 5G phone so I can have 5G service then scale it down to 4G just to keep the phone from over heating. It supposed to work as a 5G phone!

Obviously you haven’t read my previous replies. I have already reported it to support, took the f”!#%% phone in to an Apple store and was give the run around regarding the issue. Nothing that they can do if the phone isn’t reporting battery problems when obviously there’s a problem. Returned the phone and the exact same issues are happening. Doesn’t sound like a small percentage to me and my experience as well as the experience of others here trying to see if they are not alone. To be told not to use this forum to help validate is a necessary process in hopes that something will be done since your approach that you’re recommending doesn’t work for us! I’m insulted that you suggest at this area of correspondence isn’t helpful because your suggestion of tech-support and tech-support isn’t helping us here. There’s a problem with this phone it keeps happening And Apple isn’t doing anything about it for reasons I have no understanding, I can only guess it’s because of Covid and they need to not have to reproduce these phones.

I wasn’t providing you with a solution. I personally have done this and it appears to help quite a bit. I’m wondering if others have the same result. We are in troubleshoot mode, sorry if you think it’s ridiculous. Trying to help here….

I am not keeping score with your replies, so you're right. I don't recall what you've done or not done. But the point remains the same. Complaining here won't get you diddly. Apple simply doesn't participate in this user to user only forum. So, complain away if that makes you feel better. Just understand it won't lead to anything via this forum.

I am not suggesting you not use this forum. When you say things like, Apple fix this or something similar, you're just shouting into the wind as Apple isn't here. So, what do you get by constantly coming here and complaining? You are ONLY communicating with other users here, whether you like the truth or not.

In terms of percentages, this forum is the worlds largest iPhone forum, hands down. If you went through this thread and counted the individual numbers of unique users posting this issue, you'd see it's not that many. When you compare that to the millions upon millions upon millions of iPhone 12 phones sold, it's statistically insignificant. Now that doesn't diminish the fact you have a genuine issue with your phone. And it doesn't mean you shouldn't seek a solution. I honestly hope you get this resolved.

I can't relate to your issue as my phone never overheats. Not once. And I own two. And there are at least 5 people in my office with iPhone 12. Not one of them has such an issue. And I know many other people with iPhone 12. Not one of them has an overheating issue. So, it comes back to the point that you need to figure out what is going on with your phone. Since this is not a universal issue, expecting Apple to somehow wave a magic wand over and issue not common to all users isn't likely going to happen.

I have no reason to doubt your experience as anything but factual. I have no reason to doubt anyone here whose iPhone displays a warning about temperature is not telling the truth. If you think I doubt you, you're not understanding what I've said.

This forum tends to automatically quote “in response to” another member, when I post.

I wasn’t trying to make a response to you in particular sorry about that. It was a general statement for everyone !

Glad you and millions of other users are happy. Sadly there seems to be a batch of these iPhone 12 (Pro) models have a manufacturing fault. You’re lucky you didn’t end up getting one of these.

I’m surprised you’d think that I wouldn’t have been in touch directly with Apple Support. Of course I have! Already in the first days of having used this iPhone 12 Pro that I purchased! I have been in touch with Apple Support on numerous occasions since the frst week of January 2021 and I have pages of e-mails, hours of phone calls and a pile of notes related to my case number. I can tell you that the only reason I’m writing about this on this forum is that Apple has not solved this issue in my case, but instead turned back on their word to replace the device.

If you are happy with your device, that’s great. You can focus on enjoying it. Unfortunately many of us unlucky ones can’t.

**** that’s really bad news. It sounds very fishy indeed to me. Processors need to run cool that is a fact. Cooling needs to be factored into the phone design. And it is also something thoroughly tested. It can’t be a hardware issue that “escaped” testing. Not in widespread fashion I wouldn’t think…

Im really upset with mine. It’s basically an indoor phone.

Exactly! The slider shows that. I even took photos of that as proof and sent them to Apple Support and they agreed that the photos show that it’s not how it should be. This was before they suddenly changed their mind.

Apple is really trying to fool around their customers!

If this graph climbs, only memories remains for iphone.

If nokia can perish., why can’t other brands-

we can fool around some people sometimes, But not all people always!

🙏🏻🙏🏻🙏🏻- bad turn out from iphone,

Even i too facing extensive heating issues. ( so called normal behavior as per apple) issue on my 12 pro iphone☹️☹️

Bad thing👎👎👎👎👎

Oh, but sub-zero weather was the problem with the iPhone 6! It’s battery just instantly drained and it shut down when outdoors in the winter. So the 6 couldn’t deal with the cold and the 12 overheats. Are we only supposed to use them in perfect airconditioned offices? And not use the 12 for 5G? And not take photos? Or watch video? Or make video calls? Etc.

The normal operating temperature for iPhone 12 is: Operating ambient temperature: 32° to 95° F (0° to 35° C)

If you were trying to use your phone in temperatures below 32 degrees (F) and it didn't work, there's your reason. Cold temps and batteries aren't great friends. Hot temps and batteries are also not good friends.

wondering when apple will deal with this issue universally and stop doing "fixes". The problem is actually a safety issue when it blacks out because you cant access anything (emergency #'s, contacts, boarding passes, etc). And this would be a different scenario if these were $19.99 devices.