iPhone 12 Pro Overheating

Yeah I have same issues. Extremely hot on charger, dies insanely fast. I’ve been off charger for an hour, haven’t touched phone until now and im at 68%. With background refresh already turned off. Not sure what deal is but im returning this pos.

Thank you for participating in the Apple Support Communities.

We want to make sure you reach the right team for help with your iPhone. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support

I received my 12 pro yesterday. No issues but today noticed it was getting hot to the touch and I was only browsing Facebook. This made me concerned and I too ended up on this thread when I looked it up to see if others were having similar issues. I switched from the XR and copied/transferred all of my settings over on to this phone from the XR and I never had problems with it getting hot.

I have had the 12 for five days and it just started getting pretty warm and slow this morning. I hope its a software issue not a hardware issue. I powered it down and will keep it off for a bit. Thanks for sharing

hopefully this helps others. My phone was overheating as well. Yesterday I called my provider as I got an email saying my phone didn’t activate properly. I switched from an XR to a 12 pro. I was sent a new SIM card but never used it because I already had a SIM card. Apparently the new SIM card is set up for 5G and the old one wasn’t. My phone being a 5G phone was trying to connect to 5G but didn’t have capability because of the sim. I’m not sure if the is the complete problem but my phone is definitely cooler today. I’ll update if anything changes.

I just got off the phone with Apple after doing a free consultation session for 1 hour on using my iPhone 12 pro and it’s new features when the Apple advisor proposed to log into my phone and was showing me some features as my shared screen was on the phone got very hot particularly on the sides and on the back next to the designated free space opposite the cameras. This led to a triangle being opened in the top left of the camera app when opened with a question mark saying the device was overheating. The phone after the session has cooled down and I spoke to Apple that offered me a free exchange should I choose to do so and am contemplating as to what to do. Having just received the phone I am alarmed that the device became as warm as it did. worried if I exchange the phone the next one will be the same. Have some people experienced this problem?

My iPhone 12 is less than a week old and I’ve had a handful of times already noticeably hot phone that I never experienced in my older iPhone 6s that I just upgraded from.

Thinking about returning the 12 and upgrading to an 11 instead because I agree the phone is too expensive and too new to not be able to perform basic daily functions without overheating.

I've had my iPhone 12 Pro a bit less than 1 day. I noticed no heating or battery issues until an hour ago when I paired the phone to my vehicle via Bluetooth. While driving about 25 minutes the phone became very hot and the battery, which had started the trip at 100%, lost 20% of its charge.

I hope a fix for this is forthcoming soon. The phone is at IOS 14.1.

Ken

My 12 Pro was running hot yesterday into today with the battery quickly draining. Was fine the first few days I owned it. Primary difference yesterday was that I had it plugged into and connected to Carplay. That seems to be when the overheating and battery drain started. Went in and turned off most of the background app refresh apps only keeping some on. Also noted that Waze took up 30% of my battery usage running in the background -- I hadn't used Waze in weeks and not at all with the new phone purchased on the 23rd. Deleted Waze and rebooted phone. So far, so good. Phone hasn't overheated and seems to be running the same as the first few days that I had it.

Update: I just spent 30 minutes listening to music on headphones via bluetooth. No heating and no battery drain. Maybe my heating/battery drain issues driving on errands was something else? I drove into a commercial area that is likely to have Verizon 5G (at least sub-6 GHz) implemented. Maybe that was the issue.

Hopefully this will help everyone!

My iPhone 12 pro was heating up even with moderate use and during charging.

Currently I have disabled iPhone analytics parameters and also restricted location services to some apps...

After performing these steps heating stopped..

I am not sure why but thought it may be useful for u guys

Even after turning off the background app refresh for Waze, it was still running in the background. I deleted the app and my phone is running fine now. Check to see if there is an app using up battery life. This will also make the phone run hot as it is constantly on.

Ajax28 wrote:

Even after turning off the background app refresh for Waze, it was still running in the background. I deleted the app and my phone is running fine now. Check to see if there is an app using up battery life. This will also make the phone run hot as it is constantly on.

Worse than that, if Waze is on in the background it will constantly be asking Location Services for its location, increasing battery draw even more (and generating more heat.)

I bought my new iPhone 12 pro today and facing the same issue. It gets overheat easily and I have issue also with Face ID which is not detecting my face for setup!! I tried a million times but didn't work, I tried with other faces (family members) and still no detection. I think this new product of apple has a serious problem

The iPhone 12 will warn you when it truly overheats and needs to cool down; otherwise it is within design parameters for operation.

Note that "just surfing the Internet" can generate a lot of heat, as web pages typically have lots of animation, and the radios used for cellular data use a lot of energy as well.

This is especially true if you are using a 5G cellular network, or are in an area with only one or two bars of cellular signal such that your radios need to operate at full power.

The same is true if your WiFi signal is appreciably weak.