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iPhone 12 Pro Wireless Charging Issues

I picked up the iPhone 12 Pro yesterday, and I can't get wireless charging to work properly. I have two Qi charging pads, both from different manufactures, and the 12 pro will only charge from them if it's been freshly rebooted. If I take the phone off the pad, and then place it back on the pad, it will not charge again unless I reboot the phone. The pads charge my Xs and my Galaxy S9, so they're not the problem. Anybody else having issues with wireless charging on the 12 pro?

Posted on Oct 24, 2020 6:49 PM

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Question marked as Top-ranking reply

Posted on Dec 23, 2020 4:43 PM

I love it when someone who recently joined the forum with 4 points, tells someone who has been on the forum for over a decade and knows the forum managers personally, what Apple does or doesn't do here.


You are wrong. The people you hope are reading your posts are NOT here. If you want to tell Apple your thoughts where it will be heard you should do one or more of the following:


  1. Provide feedback via this link --> Feedback - iPhone - Apple
  2. Call Apple
  3. Use the Contact Support button at the top of this page
  4. Schedule an appointment at your Apple Store Genius Bar and show them the issue you're having


Otherwise, it is you who is wrong about Apple paying attention here.

651 replies

Nov 25, 2020 8:28 AM in response to cyrille224

I have both a Seneo charging pad and a stand. I have tried the suggestions provided in this discussion: optimize battery, latest OS, reboot. None of these has made a difference.


The pad works if I get the iPhone 12 Pro positioned properly. The range of proper positioning is much smaller than with the earlier models (8, XS, 11).


I experimented with the stand and I found after about a dozen attempts that if I position the phone just right, it will work. Just right means landscape mode and at a specific place. 1mm left or right would not work. The positioning was not so finicky with the other phones.

Nov 25, 2020 12:11 PM in response to Stkasm682

Not sure why people keep saying about mega charger.


Here how we ripped off.


Apple: we are saving environment so we are not adding headphone and power adopter, please have old power adapter or charger. WELL FINE THEN COST OF PHONE SHOULD BE LOW. No they will not compromise in price.


OK. Then now someone is saying to solve this issue must use mega save charger. Which mean we been fooled to use existing Accessories.


before ios update i never have issue with my Wireless charger. And after update i am facing this. Obviously a software issue OR APPLE BLOCKING US OTHER PRODUCT.


now if all above ok if we have to use mega charger then when we rest phone why its work again for at least one or two days?


OF COURSE SOFTWARE ISSUE.



APPLE Monopoly.

Nov 25, 2020 12:15 PM in response to cyrille224

Talking to Apple support and this senior advisor said that iPhone 12 is not made to be able to charge on a Qi pad, seems wildly bad to force the mag charger especially since we have to buy separately and the leather case I bought is guaranteed to be ruined on the MagCharger.

UPDATE, I told the advisor it was in the specs and he went away for awhile, came back said he was wrong but a 15W will only have 7.5 output but of course it isn’t charging at all. He put in a ticket for me to the engineers so will wait to see.

Nov 25, 2020 1:25 PM in response to Mememur

Mememur wrote:

Talking to Apple support and this senior advisor said that iPhone 12 is not made to be able to charge on a Qi pad, seems wildly bad to force the mag charger especially since we have to buy separately and the leather case I bought is guaranteed to be ruined on the MagCharger.

That's utterly ridiculous and COMPLETELY INCORRECT. iPhone 12 is Qi Wireless capable. If it is not able to charge on a charging pad how come I have three new charging pads our iPhone 12 and 12 Pro Max charge perfectly fine with?

Nov 26, 2020 3:17 AM in response to ryken229

I have the 12 Pro Max and it does not work with either of my wireless and or my wireless car chargers wearing any of my new Spigen cases like my former XS Max would. The only way I can get any of the chargers to work is when I take the phone out of the case.


Again, I have tried different cases and they are they same style that worked with my XS Max..

Nov 26, 2020 5:14 AM in response to Stkasm682

Yeah, that’s crap. Qi charging is certified for the 12 Pro.


i experienced similar issues with my phone. I found another Qi certified charger that works fine for my Pro Max without rebooting g or turning off optimization or any of the other tricks. I found it on Amazon and decided to give it a try. A week in and not a single problem.


Wireless Charging Stand, GEEKERA 3 in 1 Wireless Charger Fast Charging Dock Station for Apple Watch 6 SE 5 4 3 2, Airpods 2/Pro, iPhone 12/12 Pro/12 Pro Max/11/11 Pro/X/Xr/Xs/8 Plus, Qi Phones https://www.amazon.com/dp/B083S8418Z/ref=cm_sw_r_cp_api_fabt1_uO6VFbHE65931?_encoding=UTF8&psc=1

Nov 26, 2020 9:06 AM in response to Scottish_Andy

Or, you can just get a newer Wireless Charging, like I've recommended above several times and others have already gotten, which absolutely, positively, consistently charge our phones.


Here's a link --> https://www.amazon.com/gp/product/B083S8418Z/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1


Or, you can complain if it makes you happier.

iPhone 12 Pro Wireless Charging Issues

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