iPhone 12 Pro Wireless Charging Issues

Same problem - even bought a new charger. When that didn't work, I came to the forums (should've come here first I guess, whoops) .. brand new 12 pro

Just turned phone off and restarted and is now working.

Anybody from Apple out there listening???

I have the same problem on my iPhone 12pro. Even when I use the higher current iPad charger with cable it fails to charge until I use a higher current charger first then revert to apple charger. It is weird, and look forward to an IOS fix.

My 12 pro max is charging fine using a third party charger, cable and wireless pad...? My phone software is 14.3... and was also working on 14,2... are you guys in the uk? I am... not sure if it is a us model problem...?

I'm in the US and both iPhone 12 and 12 Pro Max are charging just fine on wireless chargers. I did, as I've said multiple times in this thread, replace our older chargers with newer chargers, with dual charging plates and a higher output QC3.0 charging bricks.

Since doing that, charging has been 100% consistent now for over 3 weeks.

I have 4 iPhone 12 Pro Max phones and they won’t charge wirelessly. Three will recognize the charger and then stop charging one won’t even start charging at all. I’ve updated them to 14.2 and 14.3 and neither update has helped. 14.3 actually made it worse.

Do you have cases on the iPhones? If so, what brand? I was using an Otter Box case and my 12 Pro would not charge wirelessly while a XS has no problem. I changed the 12 Pro to a thinner case and it charges now. I think it's the biggest factor and not too many people mention what they are using in this thread. It still comes down to Apple's design change.

I have iphone 12 pro max and otterbox defender case. The only charger which has no problem charging it is a choetech dual fast wirless charger, 5 coils Qi certified avaliable for $28 on Amazon. As someone else mentioned none of the old chargers like samsung wireless 2018 model work on this phone/case combination.

Speck and Shieldon. I’ve tried charging with and without cases while standing up and laying flat using a Mophie and ihome charger 7.5 watt. While the 15 watt is what is recommended for the 12s the phones should still be getting a change and at the very least see the chargers. Has anyone used the new case and wireless charger from Apple? I’m not game spend an extra $60-150 testing to see if the phone works with Apple products only or if it’s a major flaw in the phones.

I am having this problem as well. When phone will not wireless charge, a reboot temporarily fixes it util a day or two later. Airpods and other iphones will charge on the same pad consistently without issue. My pad is an anker branded, iphone compatible pad.

P10lv wrote:

Apple’s been pretty quiet on this wireless charging issue. Maybe they can’t figure it out. Looks like Samsung next time

Apple has released thus far two iOS updates which address this issue. That's not exactly being quiet on a subject. If you are expecting Apple to publicly acknowledge any issue, they just don't do that.

As to your issue, what have you done to try to solve it? I got new chargers with dual plates and a higher output QC3.0 brick and haven't had a single issue since. Perhaps your charger is single plate and doesn't output enough power?

And as to whether Samsung or for that matter any other phone is to be your next phone, you should always buy the device which best meets your needs. As this is a user to user only forum and Apple isn't here, what phone you choose to buy however, matters not at all to us.

You are wrong, as I bought a device that states, it is QI compatible charging. Which means it will work without defect. Nowhere does it say I must buy an Apple MagSafe charger to work wirelessly. Show me where Apple states we need to buy a dual plate charger to charge. And him expressing his frustration it perfectly legit. You don’t go buy a new car then find out the engine was used and be cool about it. You are paying a premium price for a product that states it supports it.

Hi LobsterGhost

I have been using Apply phones since 2097, and also worked in the Valley. You are correct about Apple they don’t monitor directly, but wrong about the design engineers who I know a few, and they use this feed for product improvements.  Everyone keep posting this issue, they will as always fix problems.

At least the phone does not incinerate like a previous Samsung phone did.

Another discovery I made, the old high current iPad charge won’t charge a iPhone 12 Pro from the plug. As soon as I charged to new high current, it worked. It’s a great phone, just be patient.

Yes when you violate the terms of use, your posts either gets edited or deleted. And yes, the person who did that works for Apple. But not who you think they are. They are called Forum Hosts. Their only job is to moderate the forum for violation of terms of use. They don't pass any comments here to Apple Engineering or have anything to do with what works or doesn't work for users.

So again, your posts here don't go to the parts of Apple you might hope they do.

It's rather rude to suggest I don't have good branding common sense, to be honest. I understand you think you know this forum. I know you don't. But you can believe whatever you want. I'm telling you there's one sure way to let Apple know your thoughts and that's with the Feedback Link I provided. Use it or don't. Doesn't matter to me either way.

I don't have any issues charging either our iPhone 12 or 12 Pro Max with Qi Wireless chargers. None.

Raj960 wrote:

You are wrong, as I bought a device that states, it is QI compatible charging. Which means it will work without defect. Nowhere does it say I must buy an Apple MagSafe charger to work wirelessly. Show me where Apple states we need to buy a dual plate charger to charge. And him expressing his frustration it perfectly legit. You don’t go buy a new car then find out the engine was used and be cool about it. You are paying a premium price for a product that states it supports it.

LOL.....Another I am wrong comment. I don't, nor do I have any interest in MagSafe Charging. I do have interest in Qi Wireless Charging and I am having no issues using 3rd party Qi Wireless Charging.

Now, I was having issues. But I did my research and realized the issue is with the location of the Qi Charging coil in the new iPhone 12 phones. It's smack dab in the middle of the phone now. If a Qi charger has only one charging coil in it, unless that coil aligns perfectly with the plate in the phone, a connection isn't made and is one of the reasons so many are having issues with chargers which worked just fine on previous model iPhones. Another issue many people don't use higher wattage QC3.0 charging bricks.

So all that was required for me was to buy newer Chargers with dual coils and higher watt QC3.0 brick. Problem solved and for the last at least 3 weeks both phones have charged 100% fine night after night.

Before you tell someone they are wrong, you should know some people may actually know what they are talking about.